Zara Contact Numbers
|Head Office||0843 557 4821|
|Customer Service||0843 216 1023|
|HR||0843 218 4703|
|Helpline||0843 557 4821|
|Online Returns||0843 216 1023|
Zara Head Office Opening Times
|Head Office||8am to 8pm, Monday to Friday|
Zara Head Office Address
|Head Office||120 Regent Street, London, W1B 5FE , England , United Kingdom.|
Reasons to Call the Zara Contact Number
- I want to make a complaint to Zara
- I have ordered something from Zara and it has not arrived
- I have received something damaged or faulty from Zara
- I want to complain about the customer service I received in a Zara store
- I want to return something to Zara
- I have previously tried to contact Zara and have been unsuccessful
- I want to enquire about a specific product that I couldn’t find in store
- I would like to apply for a job at Zara
- I work for Zara and need to contact HR
Based in Galacia, Spain, Zara is a Spanish clothing retailer that has stores all over the world. It was first established in 1975 and has since grown significantly in popularity. It is a part of the Inditex group which is known as the world’s largest retailer of apparel. Zara likes to replicate high end and catwalk fashion at affordable prices. They use groups of designers to produce instant fashions. Their stores sell a range of men, women and children’s fashion and all the clothing is processed through their distribution centre in Spain. New products are shipped to Zara stores twice a week to keep up with the fast development of trends.
Zara is known for their high fashion clothing and affordable prices. They are a popular store both in the UK and elsewhere due to their wide range of things on offer. For women’s wear, the two main collections are ‘Zara Woman’ and ‘TRF’ and there are mini collections amongst these such as ‘Zara Basics’, ‘Zara Premium Denim’ and ‘Join Life’. The TRF collection is aimed at a slightly younger audience and is often a bit more affordable than the Woman and Premium collections. There is also a range of mens wear, often situated on a different level in store. If you do not have a store nearby and want to shop at Zara, you can visit their website and browse through all the collections and stock that they have available. For both women and men, you can look at clothing as well as clothing and accessories. Zara are particularly well known for their great quality coats, all of which can be found online. Once you have decided what you would like to order, you can add each item to your ‘basket’ and proceed to the checkout. You will be asked to create an account that will securely store your payment details and make it easier for you to pay next time. You can also log into your account to track your orders if you have anything that is due to be delivered. If you have forgotten your log in details to your account, please call the Zara Head Office Contact Number and someone will help you to gain access. Similarly, if you notice any unusual activity on your account or receive any order confirmations via your email that wasn’t you, then please call the contact number immediately and this can be looked into. You can also log into your account should you want to cancel an order you have made. If you want to shop Zara on the go, why not try the Zara app that is available on both Android and iPhone. The app is extremely easy to use and can also be used to track orders right up until it is delivered to your door.
As well as a wide clothing range, Zara also has home stores across the country and online. The Zara home range stocks furniture and accessories for the lounge, bathroom and bedroom. They also have tableware and general house decorations, all of which keep up with the current trends of the season. Their website homepage showcases their latest collections, which at the moment is Spring/Summer 17. If you want to shop this, you can head to the ‘New Arrivals’ section. Alternatively, shop by room or use the search bar if you are looking for a specific product. To find a certain product in particular, either enter a description of the item or the item’s reference number into the search bar. If you are having any trouble searching, please call the contact number. Zara hopes every piece of furniture and homeware that you buy/order is in perfect condition, but if you do receive anything broken or faulty, do not hesitate to call the contact number.
Zara Delivery and Returns
You can order your Zara items to your home address or to a store of your choice – you will be given the option when you are checking out and paying for your items. Having your item delivered into store is free of charge and for standard home delivery, you will be charged £3.95 or free for orders over £50. If you need your parcel sooner, you can pay £9.95 for express delivery. Once you have ordered your items you can track them using your account so you have an idea of when they will be arriving. When your item is out for delivery, you will be notified so you can make sure there is someone home to receive it. If you have ordered something from Zara and it has not arrived within 2 weeks, please call the contact number and it can be chased up for you.
All items, whether they have been bought in store or ordered online can be returned free of charge to any Zara store provided you have kept the receipt and the items are in their original condition. If you don’t live near to a Zara store and would like to return your online delivery in the post, this is also possible. You can also exchange items online or in store. Online, your exchanges are limited to a size or colour change whereas in store you can swap something for a completely new item if you want to. You must return items either online or in store within 28 days of receiving them if you would like a full refund.
When Zara brings out new trends, their older items may go into a seasonal sale. You can shop this both online and in store and it is a great time to grab some bargains on many of their most sought after products.
As well as men and women’s wear sections in their stores, Zara also have kids and baby ranges that are good quality and affordable for both boys and girls, including clothing, accessories and shoes.