Worldstores

  • Business Name: Worldstores
  • Head Office Number:
  • Opening Times: 8am – 6pm
  • Head Office Address: Twickenham, Richmond upon Thames
  • Website: http://www.worldstores.co.uk/
 worldstores logo
Worldstores is a giant homeware store situated in the UK. It was first established in 2008 and is now the world’s largest online retailer for products specifically for the home and garden. With thousands of visitors on the site every week, they are hoping to receive over 45 million customers this year. They provide a fuss-free shopping experience with a lot of choices to keep their customers happy. They sell over 50, 000 home and garden furniture pieces and due to their size they are able to put on regular ‘flash sales’ which means you are bound to get good value for your money. You can browse their great choices of items on their website and enjoy their fast and extremely convenient delivery service.

Worldstores Connection Numbers

Company Number
Head Office
Complaints
Delivery
Flash Sale
Tracking
Careers

By calling the above numbers, we can connect you to those Worldstores departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Head Office –

Everything that is sold by Worldstores is arranged into categories on their website and you can use the search tool, located in the top right-hand corner of the homepage if you are looking for a specific item. There are a number of reasons as to why you might need to call the Worldstores head office and you can reach them using the number displayed above. Worldstores sells a vast range of products designed specifically for your home and garden. The categories on their site include a ‘bedroom’ category which sells bedroom furniture including beds and mattresses, a ‘furniture’ category where you will find every type of furniture needed to complete your home including the products to create your very own home office. If you are looking for that perfect sofa you will definitely find it on the Worldstores website as they have a huge range of different types include two-seaters, three seaters and even round the corner sofas. You can also purchase an entire suite, choosing whether you would prefer leather or fabric. There is also a sofa clearance section with great quality sofas at just a fraction of the price, so be sure to browse this if you are seeking a bargain! As well as the furniture, there is also a great choice of different types of homewares including bed linen and decorative items/home accessories. There is plenty to browse if you are buying for your kitchen from funky wall art to baking utensils and if you are a keen cook you can browse the pots, pans and cooking essential until your heart’s content. A range of kitchen storage solutions can also be found, which are great if you are struggling for space in a small kitchen. If it’s the outdoors you are interested in, then browse Worldstore’s garden furniture including tables, chairs, benches and loungers and there is also gazebos, swings and arbours available if you really do want to pimp up your garden. Outdoor lighting is also available for purchase.There are also plenty of products for the kids and pets including trampolines as big as 15 foot! If you want a particular product that you know is sold by Worldstores but can’t seem to find it to order, don’t hesitate in calling the head office as someone will be able to assist you in finding it.

Complaints –

Worldstores pride themselves on their customer satisfaction and high-quality products and are constantly striving to be the best that they can be. With this in mind, if you do have any complaints about Worldstores that you feel need to be raised, then this number is specifically for that purpose. You might have a complaint about the customer service that you received whilst being a customer at Worldstores, either over the phone or from a delivery driver, or you might have a complaint about the quality of a product that you have received – you might have even received the wrong product altogether. Whatever the reason, your complaint will be taken extremely seriously and will hopefully be dealt with there and then in the same phone call. However, if your complaint is a little more complex or requires investigation it may be escalated to a different department and you might have to wait for a callback. If you have not received a call back within five working days then please call the number displayed above and explain your situation. If you prefer to have your complaint in writing you can address a letter to the head office address which is displayed in the table above. Again, if you do not receive a response within two weeks of sending the letter, call the complaints number provided here and your issue will be looked into.

Delivery –

You can check to see if Worldstores definitely deliver to your area by looking on their website. Delivery costs do vary depending on the type of product you are ordering, how big it is and how soon you would like it. For smaller items and accessories, delivery can cost between £1.99 and £4.99 and for larger, heavier items, delivery can cost as much as £9.99. If you are ordering multiple items, again, your delivery charge can increase, but the maximum charge for multiple item deliveries is £19.99. Next day delivery is not available to all Worldstores customers, only to customers who live in certain areas and ‘next day’ will only apply to orders that are placed before 12pm – specific details about delivery times will be given to you with your order confirmation. If you would like to know whether you qualify for next day delivery and your postcode is not on the website then please call the delivery helpline for further information. All deliveries will be made between 8am and 8pm but a specific time cannot be stated on the confirmation of your order. To narrow it down, you will receive a text or call at least one hour before the arrival of your goods so you can make sure that someone is available at your chosen address, to receive them. If your order contains more than one item, it is important that you are aware that is might arrive in more than one delivery, depending on the types of items you have ordered and the warehouses in which they are being made. If you need more information about the Worldstores delivery process then the number shown above is available. You can also call this number if you have not received your items in the time you were told to expect them and you fear that they may have gone missing during the delivery process. If any of your items have become damaged in transit, then, of course, Worldstores will take full responsibility and replace the items with new ones as soon as possible.

Flash Sale –

Worldstores is renowned for its flash sale which is featured on their website. The flash sales open and close regularly so if you do spot something that you would like to buy, make sure you get it before it’s gone. In the Worldstores Flash Sale, all items are sold for less than a certain amount and products available in the flash sale include living room chairs as well as bedroom furniture including wardrobes. There is also currently an ‘outdoor living’ sale where you can get up to 30% off products for the garden including decorations and furniture – just in time for summer. If you do see something in the flash sale but have no means to purchase it right away, you can call the flash sale contact number to find out how long the item will remain on flash sale and whether it might be reduced even further. All flash sale items are also available on next day or day of choice delivery, so you can receive your bargain item, the very next day!

Tracking –

Tracking your order is a handy way of knowing when you can expect to receive your products and also report anything unusual during the delivery process. Tracking your order is simple and can be done by heading to the Worldstores website and clicking the tracking tab at the bottom of the homepage. Once you have been redirected to the tracking page, you will be asked to enter your email address and your order number so that your order can be tracked. Please note that order tracking will only begin to work one hour after the order has been placed because due to high levels of orders the systems usually need this time to update. You wll be contacted by Worldstores once your order is ready for dispatch but if you do notice anything unusual on your tracking or maybe your tracking isn’t working altogether then please call the number above immediately as this will need to be looked into.

Careers –

All vacancies and career opportunities can be found on the Worldstores website but if you would prefer to speak to someone in person about what is available to you then you can call the careers phone number and someone will let you know about any available positions in your area. Worldstores employees are employed by Globe online which is the UK’s largest home and garden retailer and also manage Achica and Kiddicares so even if there are no current opportunities available in the Worldstores head office, there may be someting available to you in one of their sister stores. If you cannot see anything, out of the current openings listed on their website, that catches your eye or matches your skills set then please check back as the positions are updated regularly, or call the careers number for further information.