Worldpay

0843 178 5399

Worldpay is a payment service provider for international retailers. It began as an electronic payment system named Streamline in 1989. The expanding business merged with multiple payment solutions companies in various countries. Since its acquisition by Vantiv in 2018, Worldpay is now listed in the US but based in the UK. They offer a range of payment products for a range of business types and worldwide markets. They can also provide expert insights, including analysis of consumer spending habits and payment method research. Worldpay operates globally but largely in the US, the UK, and EEA (European Economic Area).

Worldpay Contact Numbers

Contact Worldpay by calling the phone numbers below. Their UK head office closes on Sundays, but customer services run 24/7.

Department
Phone Number
Opening Times
Worldpay UK Head Office
0843 178 5399
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Worldpay SME Services
0843 178 5400
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Worldpay Corporate Business
0843 178 5401
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Worldpay Digital Business
0843 178 5402
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Worldpay Careers
0843 178 5403
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Worldpay Complaints
0843 178 5404
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm

Worldpay UK Head Office

Contact Worldpay on 0843 178 5399 to connect to their UK head office. You can call them as a shopper if you have a question. This could be to do with security or problems with FuturePay. Anyone can call simply to get more information about Worldpay. This includes corporate responsibility. Find out about their partner programme and the mutual benefits if you are looking into growing your own business. Journalists and other researchers can call to reach the media centre. They can discuss their press releases and upcoming Worldpay events. Those with a financial interest can contact the investor relations team to get reports.

Worldpay SME Services

It’s not just about big business at Worldpay. Small and medium enterprises can tailor payment solutions as well. They can offer SME Services including SaferPayments, My Business Dashboard, Worldpay Business Finance, and the Benefits Club. They even have a “refer a friend” scheme with a reward of a £100 gift card. Worldpay can provide countertop and portable card payment machines for your business. They can create a Merchant Account and Gateway so you can accept online payments. You can even use Pay By Link to introduce e-mail payments. Various pricing plans are available for these. Call 0843 178 5400 to discuss them.

Worldpay Corporate Business

Corporate Services are available for businesses across various sectors. These include retail, restaurants, leisure, accommodation, finance, wholesale trade, and the public sector. Your Marketplace is a useful corporate tool for reporting and gaining insight into payments. Worldpay can leverage consumer insights to help you make more informed business decisions. They can help you to integrate Apple Pay and DCC (Dynamic Currency Conversion). You can even provide VAT refunds for non-EU customers on their shopping. Call 0843 178 5401 for help with any of this or Worldpay Total, including Mobile and Point 2 Point Encryption services.

Worldpay Digital Business

Optimize your digital business with Worldpay consultancy to maximize your transaction acceptance rates but lower the costs. Become a partner for online card payments, or find alternative payment methods for e-commerce. This includes Bankout for worldwide payments, to reduce the costs of global transfers. Their Gateway services will help you to innovate and integrate. The Treasury can manage transfers in multiple currencies. The RiskGuardian system can help to protect against fraud. Worldpay can even help with monitoring performance and analysing data. Call 0843 178 5402 to discuss these as a new or existing customer.

Worldpay Careers

Do you want to work for a global payments leader? Worldpay has a value of £23 billion as an enterprise, and you could be a part of it. Career options include customer support, finance, HR, legal, marketing, sales, and technology. From analysts to engineers, developers to digital sales, you could find a vacancy to suit you. Worldpay has several locations across the UK, plus many more around the world if you want to consider even bigger possibilities. Call 0843 178 5403 to find out about the current vacancies at Worldpay and how to apply. You can enquire about training and progression opportunities and their policies in the workplace.

Worldpay Complaints

Worldpay aims to provide services to the highest standard, but if this was not the case for you, then call 0843 178 5404. They will listen to your complaints and take your suggestions for improvement into consideration. Worldpay will assign your complaint to a specific person and set a timeframe for resolution. This depends on the complexity and severity of your problem. If they fail to provide updates or a final response within 15 days, call to escalate your complaint. You may still be unsatisfied with Worldpay’s handling of your complaint but reach a deadlock with them. In this case, you should take the issue to the Financial Ombudsman.

Other Ways to Contact Worldpay

Worldpay has teams monitoring their social media accounts from 9am to 5pm, Monday to Friday. During this time you can send Facebook messages or tweets to request assistance from them online. They may ask you to privately provide your Merchant ID. You should avoid posting sensitive information in public messages. If you would prefer to contact Worldpay online privately and directly, send an e-mail to sales@worldpay.com. They will forward it to the relevant department or person to provide answers or take action. Journalists with media enquiries or interview requests should e-mail the Worldpay press office at pr@worldpay.com.

Department
Address
Customer Services
Worldpay
Victory House
Fifth Avenue
Gateshead
NE11 0EL
Head Office
Worldpay (UK) Limited
The Walbrook Building
25 Walbrook
London
EC4N 8AF