Wessex Water

0843 557 3819

Contact Wessex Water on 0843 557 3819 to reach the head office. The utility company provides water and sewerage services in the south west of England. Regulators recognize Wessex Water as a leading water and sewage company. In 2013, its compliance with drinking water standards was 99.9%. The business supplies water to around 2.8 million customers throughout the region.

Wessex Water Contact Numbers

When you need to contact Wessex Water, you should call the head office number for assistance. It opens from Monday to Friday.

Department
Phone Number
Opening Times
Head Office
0843 557 3819
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) Closed
Complaints
0843 208 2431
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) Closed
Press Office
0844 453 0215
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) Closed
Careers
0843 816 6836
(Mon – Fri) 8.30am – 4.45pm
(Sat – Sun) Closed
Developers
0843 816 6837
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) Closed
Corporate Relations
0843 816 6838
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) Closed

Head Office

Call 0843 557 3819 if you need to connect to the Wessex Water head office. The head office team can answer your questions, or put you in touch with somebody who can help. Customers should try contacting customer services before calling the head office. Anyone can send general enquiries to the head office by e-mail at info@wessexwater.co.uk. They will reply as soon as possible.

Complaints

Contact Wessex Water on 0843 208 2431 if their service ever lets you down. They will try to resolve your complaint while you are on the phone. If they need to investigate the issue, they will get back to you within 10 working days. If they do not, the Wessex Water Promise automatically entitles you to £25 compensation. Should you be unhappy with the resolution, contact CCWater.

Press Office

Regional or even national press outlets can contact the press office on 0844 453 0215. Wessex Water publishes news relating to the company on its website. Call if you have a query about a press release and request more details. Another way for reporters to get in touch is by e-mail at press.office@wessexwater.co.uk. The team may be able to provide additional press materials.

Careers

It is a challenging industry, but there is a wide range of opportunities. Call the recruitment hotline on 0843 816 6836 to discuss career options with Wessex Water. You can e-mail careers@wessexwater.co.uk with queries, but do not send applications this way. You could work full-time, including apprenticeships and student placements. Many roles are technical or in engineering.

Developers

Developers working with Wessex Water can call 0843 816 6837 for help with connections. There are specific people who can assist with each area, from planning enquiries to sewer issues. They can assist with disconnections and asset maps as well. Developers can send general queries by e-mail to developer.services@wessexwater.co.uk. A suitable person will respond.

Corporate Relations

Call the corporate relations team at the head office on 0843 816 6838. Whether you are a stakeholder or other type of business partner, call to discuss the performance of Wessex Water. Get the latest information from financial results to the business plan for the future. Look into the economic value of the company bioresources assets, or investment in sustainability and innovation.

Other Ways to Contact Wessex Water

Customers who need support from Wessex Water can get in touch on social media. The team are active on Facebook and Twitter every day. E-mail operational.enquiries@wessexwater.co.uk concerning water supply or sewage. If the enquiry is about your bill, e-mail customer.services@wessexwater.co.uk. Should you need to write a letter to Wessex Water, send it to this address:

Department
Address
Head Office
Wessex Water Services Ltd
Operations Centre
Claverton Down Road
Claverton Down
Bath
BA2 7WW