Welsh Water

0843 557 3587

Contact Welsh Water by calling 0843 557 3587 to connect to this water company’s head office. Welsh Water, or Dŵr Cymru, is the biggest supplier of water and wastewater services in Wales. It also serves some places across Western England. Formed out of the industry privatization in 1989, Welsh Water became a not-for-profit organization later on in 2001. It is the 6th biggest water company throughout Wales and England, with over 3 million customers. Welsh Water is managed and financed by Glas Cymru.

Welsh Water Contact Numbers

Contact Welsh Water head office in Wales by calling these phone numbers to connect to the right department at Welsh Water.

Department
Phone Number
Opening Times
Welsh Water Head Office
0843 557 3587
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Welsh Water Complaints Department
0843 658 6896
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Welsh Water Media Centre
0843 557 3587
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Welsh Water Careers
0843 658 6896
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Welsh Water Investors
0843 557 3587
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed
Welsh Water Wholesale
0843 658 6896
(Mon – Fri) 8am – 6pm
(Sat – Sun) Closed

Welsh Water Head Office

Call the Welsh Water head office on 0843 557 3587. You can contact Welsh Water regarding any aspect of their business. This includes water and sewerage services and developer assistance. If you are a Welsh Water customer, then you can get help with your services. You can make enquiries about anything, including data protection or the priority register. Or learn more about Welsh Water educational visits, or what they are doing to sustain the environment. This could be about conservation schemes.

Welsh Water Complaints Department

The customer complaints centre is usually based out of Cardiff. They are available to assist Welsh Water customers across the business. Get in touch with Welsh Water to report a complaint by calling 0843 658 6896. The fastest way to resolve an issue is to contact Welsh Water on the phone. They aim to fix things the first time when you call them. For more complex problems, your complaint might require further investigation. You can ask a director to review the complaint again if you are still not satisfied.

Welsh Water Media Centre

Media enquiries about Welsh Water and its work can go to 0843 557 3587. The press office will handle requests for information and approved images and materials for other publications to use. You can also e-mail them by contacting press@dwrcymru.com. This Welsh Water e-mail address is not for general customer support. You can contact them with your photography and filming requests for any of the land that Welsh Water is responsible for. Get more information on a press release or public statement.

Welsh Water Careers

Would you like to work for Welsh Water? It is a unique line of work with a variety of opportunities. This includes work experience for younger people and programmes for apprentices and graduates. You could work in engineering or environmental services, retail or hospitality, or plenty more. Call Welsh Water on 0843 658 6896 to discuss recruitment. You could ask questions about employee benefits and career progression within Welsh Water if you want to join one of the biggest employers across Wales.

Welsh Water Wholesale

The Wholesale Service Centre is another arm of Welsh Water. They work with business retailers as well as domestic customers for water supply and wastewater removal. Welsh Water can help with efficiency audits, network mapping, and private repairs. They can also supply water meters and meter readings. Call 0843 557 3587 if you are a customer or interested in Welsh Water wholesale services. You can also e-mail them at wholesaleservicecentre@dwrcymru.com if you have any questions about this.

Welsh Water Investors

The company which finances and runs Welsh Water, Glas Cymru, does not have any shareholders. Welsh Water is not for profit. If you would like to become an investor in Welsh Water, then call 0843 658 6896 to find out more about the financial side of the company. Even if you are only interested in financial analysis, you can make enquiries about accounts and annual reports. The Welsh Water website offers information in this regard. If you require further sources or the latest reports, then contact them.

Welsh Water Head Office Address

Besides calling on the phone, you might want to try contacting Welsh Water in other ways. You could contact their customer services teams through social media if you are on Facebook or Twitter. Or you could send an e-mail directly to Welsh Water at water.enquiries@dwrcymru.com. If you are willing to wait longer to get a reply from Welsh Water, or if you want to write to their head office, then you might post a letter. Send it to the Welsh Water head office address in Glamorgan, as shown below.

Department
Address
Welsh Water Head Office
Welsh Water
Dŵr Cymru Cyf
Pentwyn Road
Nelson
Treharris
Mid Glamorgan
CF46 6LY