vodafone head office contact number

Vodafone Contact Numbers

Department Contact Number
Head Office 0843 320 9658
Customer Services 0843 557 3762
Complaints 0843 557 3760

Vodafone Head Office Opening Hours

Department Opening Hours
Head Office The Vodafone Head Office contact line is open 24 hours a day, 7 days a week

Vodafone Head Office Address

Department Head Office Address
Vodafone Head Office Vodafone Group Plc
Vodafone House
The Connection
RG14 2FN

Vodafone Call Number

Vodafone is a mobile phone network provider, broadcaster and broadband company in the UK, and is one of the UK’s foremost comms companies, with hundreds of thousands of customers and tens of thousands of staff. Their Head Office supports a full team of customer service experts and managerial staff who are dedicated to helping the customer out, whatever happens. The phone lines are open 24 hours a day, 7 days a week, so you’ll always be able to call for help, advice, contract services, financial services and technical help, whether it’s 12 noon on a Monday or midnight on Christmas Eve.

Vodafone is the second largest telecoms company on the planet, beaten only by China Mobile, and operates in 30 countries, allowing customers an unmatched roaming ability with their Vodafone Red service.

Why would I need to call the Vodafone head office contact number?

The Vodafone Head Office contact number is manned at all times, and can assist you with:

  • Joining Vodafone, transferring an existing account to Vodafone or accessing contract services
  • SIM card trouble, device issues and other technical headaches
  • Upgrading or downgrading your contract or device
  • Arranging roaming data and travel allowances for your contract and joining Vodafone Red if you’ll be in Europe
  • Resolving any issues with your bill
  • Reporting a lost or stolen phone
  • Querying a recent bill or paying an outstanding balance
  • Arranging a business contract with Vodafone
  • Reporting a problem to customer service, or registering a complaint
  • To report an issue with network coverage
  • Enquiring about your bill or contract
  • Resolving an issue, whether software or hardware, with your SIM card or device
  • Arranging roaming coverage if you are going away, and arranging transfer onto Vodafone Red if you are going to Europe
  • Upgrading or downgrading either a contract, an offer or a device
  • Registering a complaint
  • Reporting a problem with service, coverage or products
  • Cancelling or renegotiating your contract
  • Enquiring about new tariffs and offers that might better suit your needs

Please note that while this phone line is available 24 hours a day, 7 days a week, it is open at all hours to report and deal with lost or stolen phones, and as such functions as an emergency line outside of normal office hours. If you want to discuss an issue not related to a lost or stolen phone, please call during standard office hours.

These standard office hours are between 8am and 9pm from Monday to Friday, and between 9am and 6pm on Saturday or Sunday. Even though the non-emergency lines can only be reached during these hours, this still provides a large window of more than 12 hours per day in which the lines can be used, so unless you’re planning to contact the Vodafone Head Office at the witching hour, you should still be fine.

How can I contact the Vodafone Head Office?

The fastest, easiest and most stress-free way to contact the staff at the Vodafone head office is on their dedicated customer service line, 0844 826 0198. This phone number is available at all hours of the day, every day of the year, but only as an emergency line to allow the reporting of lost or stolen phones, allowing customers to take action immediately after the device is lost.

For non-emergency calls, customers can call the phone number between 8am and 9pm Monday to Friday, and between 9am and 6pm on Saturdays and Sundays. Alternative methods of contacting the head office include emailing, Twitter, and traditional letters, as covered below.

Alternative Head Office Contact Details

The most effective way to get in touch with Vodafone’s head office is using their phone number, 0844 826 0198, which is always open for emergencies such as phone theft or loss, and will get you talking to a member of customer service staff directly.

However, if it is impossible or impractical for you to call, you may wish to use an alternative method such as the Vodafone Head Office email address, consumer@help.vodafone.co.uk

You can also use social media, contacting them through their official Twitter and Facebook accounts.

Or, if you’re more of a pen-and-paper traditionalist, you can send post and physical letters to their Head Office address:

Vodafone Group Plc
Vodafone House
The Connection
RG14 2FN

A Brief History Of Vodafone

Before it was known as Vodafone, the company was known as Racal Telecom, a subsidiary of Racal Electronics, the largest provider of military radio equipment in the UK. As a military contractor, the Racal Electronics corporation may not have been poised to allow maximum expansion and influence to its fledgling telecoms division, so in 1991, Racal Telecoms elected to go it alone and rebrand as Vodafone, an abbreviation of “Voice Data Telephone”.

Today, Vodafone is no-ones subsidiary – it is the second largest telecommunications company on Earth, second only to China Mobile. Vodafone has 439 subsidiary companies of its own in 30 countries and is truly a multinational juggernaut.

As well as taking their business to new heights, Vodafone have founded a charity based on their telecomms expertise, a registered charity which provides telecoms, broadcasting and network development services to various worthy causes. These include Learning with Vodafone, which enables teachers in India to access multimedia services to better their lessons, and the Safe Taxi system, a security system which allows taxi drivers in Portugal the ability to directly contact the police in the event of assault, providing a valuable direct line.

As well as charitable works, they’re also not afraid to have a little fun here or there: Vodafone are official sponsors of the McLaren Formula One team, and supporters of the Premier League and Team GB British Athletes.

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