Vision Express

Vision Express Logo

Vision Express Connection Numbers

Vision Express Number
Head Office 0843 208 1502
Prescription Info 0843 208 1502
Complaints 0843 208 1502

By calling the above numbers, we can connect you to those Vision Express departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Vision Express Opening Hours

Department Opening Hours
Head Office Monday to Friday: 8.00am – 8.00 pm

Saturday: 9am – 6pm

Sunday: 10am – 6pm

Closed Weekends

Vision Express Head Office Address

Department Address
Head office Mere Way
Ruddington Fields Business Park
Ruddington
Nottingham
Nottinghamshire
NG11 6JS

Reasons to call the Vision Express Head Office:

  • I would like to book an eye test
  • I would like to complain about a service I received
  • I would like to discuss whether or not I need glasses
  • I have broken my glasses and need them repaired
  • I have been sold a faulty pair of glasses
  • I have lost my glasses and would like to replace them
  • I have spotted a mistake on the Vision Express website
  • I would like to locate my nearest Vision Express
  • I am not happy with my prescription and my glasses don’t feel right
  • I have had my eyes tested but would like to purchase a new pair of glasses
  • I ordered my glasses but they have not arrived
  •  I would like to find out more about my prescription
  • I would like to purchase breakage protection

Vision Express Glasses

Vision Express has an extensive range of glasses both on their website and in their stores. Once you have received your prescription, you can have the lenses fitted into your chosen pair of frames, with a wide range to suit all looks and tastes, Vision Express is bound to have something for everyone. You cannot order the glasses directly off the Vision Express website, as they need to be ordered to your local store. Nevertheless, you can browse many options on the website and either share the image or print is and take it into store where the glasses can be ordered for you, along with your prescription. Vision Express stock a number of different, stylish brands for men, women and children, both designer and exclusive. Brands include Calvin Klein, Fossil, Joules, Ralph Lauren, Ted Baker and Michael Kors. If you head into a store unsure of what glasses to buy, then an expert at Vision Express will assist you in deciding, finding pairs that suit your face shape as well as ones that sit within your budget. If you find a pair of glasses to suit your tastes, you can enter your postcode into the box provided and you will be given your nearest Vision Express address. You can then take an image of the glasses or the glasses details to your local opticians. There are style tips on the Vision Express website for those that are stuck with what style to go for and you can also purchase breakage protection online. If you glasses do break, please call the Vision Express Head Office Contact Number to arrange a repair. Please note that the price of the glasses that is displayed on the website may vary from store to store. As well as glasses, Vision Express also lets you choose the lenses on their website with clear prices and varifocal lenses. If glasses aren’t your thing, then you can purchase contact lenses instead, which are lenses that sit inside the eye. You have to be approved to wear contact lenses from your optician, and there are a number of different options that you can go for such as daily (the lenses are disposed of daily), two-weekly (two lenses are changed per week) or monthly (the lenses are worn everyday for a month and then disposed of). You can buy contact lenses off the Vision Express website as long as you are aware of your current prescription and what type of lenses you need. Vision Express even offer multi-buy savings when buying your lenses in bulk online. If you are unsure whether or not you would like to wear contact lenses, there is a detailed contact lenses FAQ’s section on the website. Alternatively, call the contact number with any specific questions.

Girl getting eye test at Vision ExpressVision Express Eye Test

Before you can decide what glasses to buy, you will need to have your eye test and get your prescription. You can book your eye test either by calling the contact number or visiting the Vision Express website and locating your nearest store. The ‘Book an eye test’ link is at the top of the page. Once your local stores have been found, you can view their opening times and then select an appointment. Please note that the appointment times are only available to request online and you will be contacted with a confirmation of your appointment. If you make an appointment and then need to cancel it, please call the contact number. The eye test will involve a health screening and then checks for a number of things such as eye pressure and any changes in your eye sight since your last appointment (bring your glasses with you). The test also offers Digital Retinal Photography to anyone that is interested in looking at what the optician sees when they examine your eye. A number of personal recommendations will be made to you during the test. You can also book an eye test for your child through the website. If you are due an eye test (usually every six months) Vision express will send you a letter reminding you to make an appointment. If you are having difficulty making an appointment for whatever reason, please call the contact number. Eye tests usually take around 30 minutes.

Vision Express Discounts and Offers

There are a number of deals and offers that are put in place by Vision Express and can often be found on the website’s homepage. Deals such as free contact lens trials and free retinal photography are not to be missed. You can often find that you will be able to buy a second pair of branded glasses for half price and if you register your details, 10% off an eye test and prescription glasses. Buying glasses does not have to be expensive, and at Vision Express there are a number of quality pairs of glasses with prices starting from just £39.

About Vision Express

Vision Express is a UK based opticians that has over 390 stores worldwide. They are one of the most trusted and well-known opticians in the UK and Northern Ireland and it also works closely with the Childhood Eye Cancer Trust which looks after children and family affected by this disease. Vision Express now dominate 60% of the British retail market for glasses and eye care. Its first store was opened in 1988 in Gateshead Newcastle. By 2007 Vision Express had 220 stores. Nowadays it has over 110 stores in Poland, where it is also well established.