Virgin Money Head Office Contact Numbers

Department Contact Number Opening Hours
Virgin Money Head Office Contact Number 0843 557 5276 Monday- Friday, 9am-6pm
Accounts Assistance 0843 658 0792 Monday- Friday, 9am-6pm
Savings Helpline 0843 658 0793 Monday- Friday, 9am-6pm
Travel Money Department 0843 658 0794 Monday- Friday, 9am-6pm
Pensions Department 0844 453 0263  Monday- Friday, 9am-6pm
Complaints 0843 658 0795 Monday- Friday, 9am-6pm

Virgin Money Head Office Contact Number

The Virgin Money UK Head Office is based in Gosforth, and houses departments such as accounts, pensions and complaints. You can find specific numbers for departments above, or you can call the head office staff directly on 0843 557 5276. This line is automated, which means you will have to wait until a member of the team can speak with you further.

Accounts Assistance

Virgin Media has a range of accounts for you to choose from. Once you have an account with Virgin Money, you will be able to bank online, as well as use their travel money services. You can find your local Virgin Money branch online, or you can call a member of the Accounts Assistance team on 0843 658 0792 and speak directly with a staff member about the right current account for you.

Savings Helpline

With Virgin Money, you can open an ISA, which means you can invest money without having to pay tax on interest. Whether you’re looking for something to suit your needs, or you’re looking for something general, you can call the Savings Helpline on 0843 658 0793 and speak with a member of the team who can help you further.

Travel Money Department

When you have an account with Virgin Money, you can transfer money overseas without a fee. However, the minimum you can send is £1000. For help with Travel Money, or to speak with a member of the Travel Money team, call the Travel Money Department directly on 0843 658 0794.

Pensions Department

Pensions can be hard to plan for. However, you can start a private pension fund with Virgin Money. You can also plan a scheme for your child. For help and assistance with a pension, call the Pensions department on 0844 453 0263. This line is direct, which means that someone will be able to help you as soon as possible.


To make a complaint, either about the way you have been treated by a member of Virgin Money staff, or about an account you have opened with the team, call the complaint line on 0843 658 0795 and a member of staff will be able to register your complaint for you.