Very

0843 557 3635

Contact Very on 0843 557 3635 for assistance with orders, products, and services from Very. This British online retailer is one of the brands within the Shop Direct group. Very operates like an online department store, but mainly caters to women. The brand sells clothing, homeware, electronics, sports equipment, jewellery, and beauty items. Very advertises via celebrity endorsement.

Very Contact Numbers

Call Very any time you have a question or a complaint. Find the phone number you need to reach the right team in the following table. Check the opening hours before you call. These helplines may close on bank holidays, or operate during reduced hours.

Department
Phone Number
Opening Times
Customer Services
0843 557 3635
(Mon-Fri) 8am – 8pm
(Sat-Sun) 8am – 8pm
Orders
0844 826 8480
(Mon-Fri) 8am – 8pm
(Sat-Sun) 8am – 8pm
Very Account
0843 208 7673
(Mon-Fri) 8am – 8pm
(Sat-Sun) 8am – 8pm
Credit Card
0843 208 7674
(Mon-Fri) 8am – 8pm
(Sat-Sun) 8am – 8pm
Insurance
0843 208 7675
(Mon-Fri) 8.00am – 6.30pm
(Sat-Sun) Closed
Recruitment
0843 557 5204
(Mon-Fri) 8am – 8pm
(Sat-Sun) Closed

Customer Services

Contact Very by calling 0843 557 3635 to reach the Very Customer Services team. They are any customer’s primary resource for information and problem resolution. Direct all of your general enquiries to this helpline. They can locate your nearest store and check stock availability. Call to place an order over the phone if you would prefer to speak with a person. If you have trouble applying a promotional code when ordering online, just call this number. The team can remotely access your account and apply the discount for you. Speaking to the Customer Services team is the first step in the process if you want to make a complaint.

Orders

From home delivery to store collection, call 0844 826 8480 for assistance with your existing Very orders. Track your order and get updates from the courier via Very. Contact Very for advice on the returns policy if you are not happy with a product. For large items such as white goods, you can call to arrange a collection. However, Very might charge you for a home collection. Report delivery delays, a missing item, or courier misconduct if you experience this. You should also call if there is anything wrong with your product. If it is immediately faulty or is the wrong colour, let Very know. They will do their best to arrange a replacement.

Very Account

Anyone who registers to shop on the Very website will have an online account. However, a Very Account is different. Basically, it’s a credit account which offers frequent customers more flexible ways to pay. Call 0843 208 7673 for guidance on applying for a Very Account and payment rates. For every purchase you make, you can choose between several options to spread the cost. Split into three monthly instalments with Take 3. Delay making payments for a year when you spend £200. Flexible payments allow you to choose whether you pay the minimum or more each month. Very Account holders can also get exclusive discounts.

Credit Card

With Capital One as the lender, Shop Direct is the credit broker offering the Very Credit Card. Customers can get a credit limit of up to £1500, plus £10 off their first Very shop with the card. However, they can also use the MasterCard to shop anywhere using the credit. Call 0843 208 7674 to find out if you are eligible for a Very Credit Card. Whenever you apply, you have to undergo an in-depth identity check. Make sure to ask about interest rates and repayments before you apply. Customers with a Very Credit Card can call for help if they experience issues with their card. They might want to sort out a payment or even cancel the card.

Insurance

Call 0843 208 7675 to reach the Very Insurance team. Very offers insurance plans to cover homes, possessions, legal disputes, and damage resulting from accidents or emergencies. Call for more details on a specific policy and ask for a quote. The team can advise you on the best policy for your circumstances. Until 28th February 2018, you can get an Amazon Echo Dot for free when you sign up! Very Insurance will give you peace of mind and financial security if the worst ever happens. Existing customers can call for assistance with their current insurance plan and payments. Call this number to make a complaint about PPI with Very.

Recruitment

Do you want to join a fast-growing retail brand with a 31.26 billion annual turnover? Call 0843 557 5204 to connect with Very and discuss career options with the brand. While it doesn’t have any brick-and-mortar stores, Very still needs advisers for customer service. Careers are available in software development and digital marketing to help the business grow. There are also office roles in areas such as finance, buying, and IT, as well as operation fulfilment. Contact Very if you want to become an Affiliate and earn up to 9% commission on sales. Members of the media can e-mail info@leepublicity.co.uk to request samples or photos.

Other Ways to Contact Very

Besides calling on the phone, Very is reachable online. Speak to the social media team on Twitter by contacting @VeryHelpers. They may direct you to the live chat team if they need to access your customer records. Another option is sending an e-mail to help@very.co.uk and waiting for them to get back to you. If you wish to make a formal complaint, you can write a letter to customer services. You could also do this for non-urgent queries. To escalate an issue, send a letter to the head office instead.

Department
Address
Customer Services
Very
Customer Excellence
Sandringham House
Sandringham Avenue
Chelmsford
CM92 1LH
Head Office
Very
Shop Direct Limited
Skyways House
Speke Road
Speke
Liverpool
L70 1AB