Very Contact Numbers
|Head Office||0844 826 8480|
|Customer Services||0843 557 5204|
|Complaints||0843 557 3635|
Very Complaints Line Opening Hours
|Head Office||Monday to Saturday 7am – 11pm|
Very Head Office Address
|Department||Head Office Address|
Reasons to call the Very contact number:
- I want to make a complaint to Very
- I have ordered something from Very and it hasn’t arrived in time
- I want to enquire about careers at Very
- I want to return something to very
- I am having trouble using the Very website
- I want to enquire about a particular product on the Very website
- Very have overcharged me for an order
- I have returned an item to Very but have not received a refund
- Very have sent me a faulty/damaged or broken product
- I would like to apply for a Very credit card
Very was first established in 2009 as part of the Shop Direct brand. It has its headquarters in Speke, Liverpool and is an online retailer selling clothing and other products such as electrical and gardening items. It was previously known as Littlewoods Direct until it was rebranded in 2009. It has a lot of endorsements from well-known celebrities and has a number of collections from the likes of Rochelle Humes and Fearne Cotton. It also stocks a lot of branded products at excellent prices.Very was also the official sponsor of V music festival in 2012 and is now the proud sponsors of the ITV show ‘Through the Keyhole’.
If you head to the Very website you can find everything that they sell as a business. Very operates as an online retailer and you will find a lot of their own brand of products as well as other well-established brands such as Nike, Adidas, Apple and Samsung. All of Very’s products are organised into categories and sub-categories on their website to make browsing easy. Their main categories include ‘Women’, ‘Men’, ‘Child and Baby’, ‘Sports and Leisure’, ‘Home and Garden’, ‘Beauty’ and ‘electricals’. Of course, if you are after a certain product in particular, you can search that product using the search bar either by entering a description of the item, the item’s brand or the item’s reference number. Please call the Very Head Office if you are having trouble finding what you are looking for. If you can’ decide what to buy or are looking for a little help with the latest trends both in electronics and fashion, you can head to the ‘Be Inspired’ category which will show you what is hot at the moment as well as any upcoming trends you might want to know about. Here, you can shop brands directly as well as discover any of the latest collections for Very. This feature is also perfect if you are looking for jewellery, as they even have a wedding jewellery category with an array of different rings to suit tastes and budget! If you are looking for a bargain, be sure to check the Very homepage as there is often deals and discounts on different products available here such as ‘30% of home accessories’. They also offer a ‘buy now pay later’ scheme which means you can purchase the products that you see now, and not have to pay them until a later date. The price will remain interest-free for 6 months provided you pay the amount back in full during this time. The total amount of the products purchased also has to exceed £50. Full terms and conditions of the Buy Now Pay Later scheme can be found on the Very website. If you are looking for discounted products, check out the ‘clearance’ category which has great quality products at a discounted price.
When purchasing a product from Very, you will be asked to create an account which will hold the details of your current order and any that you have purchased previously. You can use the account to track orders as well as view your order history. If you have forgotten the log in details to your account, please call the contact number and someone will help you sign in. If you notice any unusual activity on your account then please call the contact number as soon as possible. The Very account also offers the ‘Take 3’ scheme which is automatically applied to your purchases and you can then begin to make payments each month – no interest will be charged as long as you keep the payments up. For more information, either call the contact number or visit the Very website.
Very Discount Code
Some Very discount codes are available online or they may be available on the website if there is a particular offer on. If you do have a discount code, you can apply it to your items in the checkout area of the website. There is a box especially for discount codes and once it has been entered the discount will be taken off the total price of your items. If the code is not valid the website will not be able to apply the discount, so be sure to check any expiration dates before you use them.
Very Delivery & Returns
There is a number of different delivery options available on the Very website and the prices vary depending on how soon you would like to receive your items. Very’s standard delivery is £3.99 and if you order using this method, you can expect you items within 1 day but it is important to note that some promotional lines can take up to 10 days. You need to order by 7pm Sunday-Friday if you want to receive your order within the time frame. Need your purchase on a particular day? You can choose nominated day delivery for £4.99 and it can be booked up to 8 days in advance. Delivey charges vary for things like appliance and large goods such as TV’s or sofas – the charge tends to be higher than a normal delivery. Check the Very website for more information. Collection with Click and Collect is free with Collect+ and your item will be delivered to your local Collect+ convenience store.
If you are not happy with your purchase and need to return it, you have three main options, the Post Office, Home Collection, and Click and Collect with Collect+. You can drop your item at the Post Office which is free of chrage with a max weight limit of 10KG and the same with Collect+, a max weight of 10KG and it can be dropped at your local convenience store free of charge. For large items, you can arrange a home collection with Very and a courier will come and collect any large items that you wish to return – this is also free of charge. Please note that for a full refund, items must be returned to Very within 28 days, in their original condition.
Very Credit Card
The Very credit card is in partnership with Capital Oneand offers an online account on both your phone and computer to ensure that you are in control 24/7. The credit limit on a Very credit card can be up to £1,500, and to pay it back you can choose a monthly payment date that suits you – there is also no annual fee to use the card. It is also has representative 34.9 % APR variable. For more information or if you would like to apply for a Very Credit Card, please call the contact number. Similarly, if you are having troubles wih your Very Credit Card, someone at the contact number can help.