Utility Warehouse

0843 557 4322

Contact Utility Warehouse by calling the head office on 0843 557 4322. Telecom Plus PLC is the company which operates the brand. Utility Warehouse supplies telephone, mobile, broadband, gas, and electricity services. Since launching in 2002, Utility Warehouse has grown its customer base to over 600,000. It relies on word-of-mouth and distributors more than marketing.

Utility Warehouse Contact Numbers

There are many reasons you might need to speak to a person at Utility Warehouse. Choose one of the following numbers to call and connect to the Utility Warehouse head office. Public holidays or other conditions could have an effect on the opening hours.

Department
Phone Number
Opening Times
Head Office
0843 557 4322
(Mon – Fri) 9.00am – 5.30pm
(Sat – Sun) Closed
Complaints
0843 208 2432
(Mon – Fri) 9.00am – 5.30pm
(Sat – Sun) Closed
Press
0844 453 0217
(Mon – Fri) 9.00am – 5.30pm
(Sat – Sun) Closed
Distributors
0843 816 6803
(Mon – Fri) 9.00am – 5.30pm
(Sat – Sun) Closed
Careers
0843 816 6804
(Mon – Fri) 9.00am – 5.30pm
(Sat – Sun) Closed
Investor Relations
0843 816 6805
(Mon – Fri) 9.00am – 5.30pm
(Sat – Sun) Closed

Head Office

Utility Warehouse may be difficult to get ahold of sometimes. You can always call 0843 557 4322 to connect to the head office. The staff will help you as much as they can. Most often, they will transfer you through to the appropriate department to handle your enquiry. You can provide your details and arrange a call or e-mail back at another time if that is more convenient for you.

Complaints

If you already made a complaint which Utility Warehouse did not resolve, call 0843 208 2432 and ask for the Escalations Team. They will review your complaint and may transfer it to a management team. The teams will aim to resolve the issue within one working day. If they don’t, write to the Chief Executive at the head office address. You can also refer to the relevant Ombudsman.

Press

Since Utility Warehouse does not advertise often, people aren’t likely to contact their PR department. However, the company does make it into the news now and then. Any journalists hoping to cover Utility Warehouse in a piece should call 0844 453 0217. Ask for the Press Officers, who can help you with media enquiries. You can also e-mail pressoffice@utilitywarehouse.co.uk.

Distributors

Be a part of the unofficial marketing department by becoming a distributor. Call Utility Warehouse on 0843 816 6803 if you are or want to be a “Purple Army” partner. Enquire about the College of Excellence training programme. Learn more about the scheme to find out if you can participate. Utility Warehouse might just persuade you if you ask about the rewards and incentives.

Careers

Call 0843 816 6804 if you have a query about recruitment at Utility Warehouse. Ask to speak to someone in HR about it, such as Katy Ostro, the Director of HR and Legal. Unlike many other companies, Utility Warehouse does not run its own careers website. For jobs in customer services or head office roles, search and apply online. They advertise positions on job-searching websites.

Investor Relations

Current or potential investors in Telecom Plus PLC via Utility Warehouse can call 0843 816 6805 to reach Investor Relations. Get up to date on the directors’ dealings, meetings, and announcements. This includes trading results, accounts reports, and any acquisitions. Find out how to participate in the Shareholder Discount Plan if you are a customer who also owns company shares.

Other Ways to Contact Utility Warehouse

The easiest way to get in touch with Utility Warehouse is through its customer services. The company does not have a presence on social media to answer questions publicly. Instead, you can submit an online contact form. They will reply to you as soon as possible. If you are having no luck contacting Utility Warehouse, then write a letter. Send it by post to their head office address.

Department
Address
Headquarters
Utility Warehouse Ltd
Network HQ
508 Edgware Road
The Hyde
London
NW9 5AB