United Utilities

  • Business Name: United Utilities
  • Head Office Number: 0843 557 3710
  • Opening Times: 9am-7pm
  • Head Office Address: Haweswater House, Lingley Mere Business Park, Lingley Green Ave, Great Sankey, Warrington WA5 3LP
  • Website: https://www.unitedutilities.com

united utilities head office contact number

Back in 1990, North West Water, the company responsible for providing water in the North West was privatised. In 1995, the company merged with NORWEB, the area’s electricity provider, to create United Utilities. By 2000, the two brands phased their names out and adopted the name United Utilities.

The North West is the wettest region in the UK and the level of water hardness is soft/very soft. The area that United Utilities serves has a population of seven million and the company has over 5,000 employees.

For more about United Utilities products and services, call the head office contact number on this page.

United Utilities Connection Numbers

Company Number
Water Enquiries 0843 557 3710
Water Meter 0844 453 0169
Careers 0844 453 0214
Share Prices  0843 816 6829
United Utilities account  0843 816 6831
Bills  0843 816 6832

By calling the above numbers, we can connect you to those United Utilities departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

United Utilities Water – 0843 557 3710

United Utilities is a water supplier based in the North of England. Services provided by the company include the supply of drinking water, the treatment of wastewater and sewerage/drain management. United Utilities’ drinking water is sourced from a range of rivers and reservoirs such as those in Carlisle, West Cumbria and Dee reservoirs.

In order to ensure that customers in the region have enough water, United Utilities has developed a Water Resources Management Plan to show how they are planning to invest for the future. The company has investigated how they would cope in the event of a severe drought, as well as how taking less water from lakes could help to protect wildlife.

United Utilities Water Meter – 0844 453 0169

Your household could save money by switching to a water meter. The water meter calculates how much water you actually use, as opposed to the other method of calculating bills based on the rateable value of your property. However, a water meter doesn’t work for everyone- if you are a two person household and you pay between £300-400 annually, you’re unlikely to make any savings.

Water meters are fitted by United Utilities free of charge and if you get one and find you’re not making a saving, you can switch back within two years.

United Utilities Jobs – 0844 453 0214

Whether you’ve just left school and are looking to start your career, or you’re a graduate, United Utilities has a great range of jobs. United Utilities was named one of the top 100 apprenticeship employers, recently giving all 42 apprentices a full-time job.

Some of the positions available at United Utilities include contact centre adviser, project management, finance, engineering and construction. At the Lingley Mere contact centre, there is an on-site gym and childcare on-site for children aged 0-5, as well as a free shuttle bus from Warrington town centre to the office buildings.

United Utilities Share Price – 0843 816 6829

The current United Utilities share price at the time of writing in September 2016 is 1,003.64GBX. The company is listed on the London Stock Exchange.

United Utilities Warrington

The United Utilities Warrington office is located between junctions 7 and 8 of the M62 motorway. It has a lake as its centrepiece, making it a unique location to work and certainly different to a high-rise office building. Amenities include free parking, catering facilities on-site, a gym and fitness studio, free shuttle bus, cash machine and an on-site childcare scheme for children aged 0-5, with employees receiving discounted rates.

United Utilities Login – 0843 816 6831

You can stay organised by managing your United Utilities account online. You can use it to send a meter reading, see your billing statement, pay off an outstanding balance and set up a new Direct Debit. To register for an online account, you’ll need a recent bill displaying your account number, details of your property and an email address. If you are unable to find your account number, call the United Utilities customer services team on 0843 557 3710 and they will be able to tell you what it is.

United Utilities Bills – 0843 816 6832

You can opt to pay your United Utilities bill as a lump sum if you are financially able. Alternatively, you can spread the cost of the bill by paying with a monthly Direct Debit. Paying via Direct Debit will save you £5 a year. There are many other payment options such as paying online, at your local branch of your bank using cash or a cheque, by taking your payment card to a Post Office or Payzone outlet, or by making a cheque payable to United Utilities Water Limited. If you do send a cheque, ensure that you write your customer account number on the back. You should never send cash in the post.

Popular questions about United Utilities

Where does United Utilities cover?

United Utilities covers a wide region including Cumbria, Merseyside, Lancashire, Greater Manchester and some parts of Derbyshire and Cheshire.

How to read United Utilities water meter?

Your water meter is most likely found at the end of your garden, on the outside wall or under the sink. You read it in a similar way to a gas and electricity meter, so the black and white numbers show how much water you have used. United Utilities will read your meter once every six months to make sure that you are being billed the correct amount.

Are United Utilities working in my area?

You can find out if United Utilities are planning to conduct work in your area by going to the United Utilities website. From there, you can search by your postcode to see if there is any work planned in your area, and if so, which dates this will take place and what the work will be doing. If you feel you need to make a complaint about work in your area, call the United Utilities head office contact number.

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