Department Contact Number Opening Hours
Ulster Bank Head Office Contact Number 0843 557 4389 Monday- Friday, 9am-6pm
Customer Services 0844 248 2435 Monday- Friday, 9am-6pm
Banking Services 0844 248 2436 Monday- Friday, 9am-6pm
Business Account Helpline 0844 248 2437 Monday- Friday, 9am-6pm
Mortgages & Loans 0844 248 2438  Monday- Friday, 9am-6pm
Complaints 0844 248 2439 Monday- Friday, 9am-6pm

Ulster Bank Head Office Contact Number

Calling 0843 557 4389 will put you through to a member of the Ulster Head Office team. You can use this line for information, or if you’re unsure on which department you might need. If you are wanting to make a complaint, we suggest you call the complaints line, which is on the table at the top of this page.

Customer Services

In order to speak with the Customer Service Team at Ulster Bank, call 0844 248 2435 and you will be directly put in contact with a member of the team. This line should be used for enquiries. If you need another department, someone from the Customer Services team will be able to transfer you via the Customer Services Contact Number.

Banking Services

Ulster provides a huge range of services for both personal and business account holders. When you open a personal account with Ulster, you will be given a card and the chance to bank online with them. For business enquiries, call the business account helpline, which can be found directly below. To call the Banking Services helpline for assistance with an account, call the Banking Services Helpline on 0844 248 2436.

Business Account Helpline

With Ulster, you can apply for a small business loan and a business account. To do this, you will need to ensure that you are eligible on the Ulster website. You can also find out if you are eligible by calling the Business Account team on 0844 248 2437. If you are enquiring over the phone, you will need to provide a reason for wanting the loan and details about your financial past/current business ventures. This line is direct, which means that someone will be able to help you as soon as they are available.

Mortgages & Loans

For new and existing customers with Ulster, the bank offers a range of loans and mortgages. You can take a look at the Ulster website for more details on a specific loan, or you can call the Mortgages and Loans helpline on 0844 248 2438. When you apply for a mortgage, you will need to ensure that you have proof of identity, bank statements, payslips and details of your current direct debits.


In order to make a complaint with Ulster, you will need to call the Ulster Bank complaints line on 0844 248 2439. You can make a complaint about a service, about how you have been treated, or on behalf of a family member.