TUI Connection Numbers:

TUI Number
TUI Head Office 0844 453 0245
TUI Customer Service 0844 453 0245
TUI Airlines
TUI Jobs
TUI Thomson  0844 453 0237
TUI Fares and Sales

By calling the above numbers, we can connect you to those TUI Travel departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

TUI Opening Hours

Department Opening Hours
Head Office 9am-5.30pm, Monday to Friday

TUI Head Office Address

Department Head Office
Head Office Wigmore House
Wigmore Lane

TUI Head Office FAQs
What does TUI mean?
Where is TUI based?

TUI Group is the world’s largest and most popular travel tourism business. With 1,800 travel agencies around the world, six airlines, three hundred hotels, thirteen cruise liners and two hundred and ten thousand beds, it is the tourism company most likely to be able to land you a holiday in the place of your dreams. In addition to this, the company has countless deals working out concurrently with other agencies to expand its network enormously, meaning an unbeatable holiday experience in one hundred and eighty different regions.

TUI currently has 30 million customers across the world, and is dedicated to sustainable business and economic responsibility around the world. This company ethos has helped inform more than 20 years of sustainable tourist development, and has resulted in an impressive total profit of €379.6 million in 2015.

TUI Head Office – 0844 453 0245

You might need to contact the TUI head office contact number for any number of reasons – as they operate thousands of package holiday destinations, dozens of airlines and millions of holidays every year, it is inevitable that customers will need to get in touch, either to report a problem or seek more information on a topic. The TUI head office contact line will be more than happy to help you with these issues, as the staff on the other end of the line are trained specifically with the solutions to any problems you may be facing and can provide practical solutions, actionable advice and further information to resolve your issue. Similarly, if you are calling to enquire about a topic or seek more information, the TUI head office customer contact teams will be able to provide it – each is individually trained and educated on company matters and information, and has access to the TUI Head Office’s entire database of information, a nearly limitless wealth of knowledge on the companies, hotels, destinations, flights and tours operated.

If the head office staff at the TUI contact line can’t help you, then transferring you to someone who can is child’s play – they are, after all, already located in the company’s head office. Therefore a simple internal transfer will take you to the members of company staff who have the knowledge, expertise or authority to help you. Even if your problem requires transfers all the way to the CEO of the company, the fact that you are already on a committed head office line means that is possible – whatever it takes to resolve your issue to your satisfaction.

 TUI Customer Service –

Each TUI brand (Thomson, TUIFly, Corsair and Jetairfly) has it’s own customer service network. They will be able to deal with your questions, issues and queries faster and more efficiently than the TUI group itself, but if you do wish to make a complaint about a TUI brand that you feel hasn’t been resolved by the airline, you can do so by calling the TUI customer service number above. You can also write a letter of complaint to the TUI head office, where a member of senior staff will review your complaint.

TUI Airlines –

The TUI Group airline fleet consists of 6 separate airlines, all owned by the company, and all operating a mix of medium-haul and long-haul aircraft. These airlines are TUIfly, Thomson, TUIfly Nordic, Jetairfly, Corsair and TUIfly Netherlands, and together they sport the largest fleet of the cutting-edge Boeing Dreamliner aircraft in the world, and fly to 180 regions.

In addition to their airline presence, TUI currently runs over 300 hotels across the world, with a total of 210,000 beds for their guests! Built in carefully-scouted locations across the world, in places with a known history as incredible holiday destinations, these hotels offer a massive variety of services and amenities, catering to a range of tastes. However, no matter the location and style of the hotel, they all share the same sky-high TUI standards for performance, service quality and environmental footprint.

TUI Jobs –

TUI employs thousands of people across the world, in a huge range of roles. In their travel agencies they employ travel agents, managers, communications staff and technicians, while their airlines require pilots, stewards, porters, ground crews, hosts and hostesses and technical staff, their locations require hotel staff, porters, managers, chefs, waiters, runners, cleaners, technicians and maintenance staff, and all the thousands of other staff who keep high-quality hotels running smoothly. Their cruise ships require sailors and seamen, safety technicians, communications staff, navigators, hospitality staff, entertainment, cleaners and maintenance. In the TUI head offices, executives, accountants and consultants are employed with customer service staff, IT, marketing teams, communications, campaign managers, public relations teams, analysts and designers to keep TUI the best and most popular travel agency in the world.

TUI Thomson – 0844 453 0237

TUI acquired Thomson in mid-2000, but kept the company largely unchanged. As a result, many customers don’t even know the company changed hands! The TUI group consists of dozens of such companies, and the group’s opinion is that if it isn’t broken, why fix it? However, there was one major side effect to the merger – TUI had until that point owned a 50% majority stake in Thomas Cooke, the eternal rivals of Thomson. Upon acquiring Thomson, regulatory authorities forced the sale of the shares to prevent deregulation of the market and a potential monopoly that could have harmed the consumer.

TUI Fares and Sales –

TUI is a multinational alliance of travel and tourism companies, many of whom, like Thomson, are package holiday specialists and budget travel and tourism experts. With so many locations, so many airlines and so many component companies, TUI is able to offer sales, deals and reduced-price tickets almost all the time. You just need to look for them. For more information on TUI sales special offers and package deals, call the TUI head office on 0844 453 0245.


What does TUI mean?

TUI is actually an acronym for the German name Touristik Union International. This name roughly translates to “International Touristic Union” or “International Union of Travel and Tourism” and perfectly describes TUI’s stated ambition and identity as an alliance of businesses all united in their goal: to promote tourism and help make tourism and travelling more accessible to people. Comprised of many smaller companies, TUI is, first and foremost, a union.

Where is TUI based?

TUI have headquarters in most of the countries they serve, such as their UK headquarters in Luton. This makes it easier for people of each nation to contact them, as it removes the need for an international phone call, translators, or international postage fees. The TUI head office in the UK is found, as stated above, in Luton, at the following address:

Wigmore House
Wigmore Lane

However, the TUI corporate base is actually based in Hanover, Germany, where the company was founded. If you need more information on where the TUI headquarters is located, or where the nearest regional head office to you is, you can call the TUI UK head office on 0844 453 0245 and talk to them.

About TUI

TUI Group is the world’s largest and most popular travel and tourism business. Formed from the merger of several smaller companies, TUI owns 6 airlines, the largest holiday fleet in Europe – as well as a fleet of cruise ships, hotels, travel agencies and retail stores. They have maintained this competitive edge and their impressive portfolio by recruiting only proven, capable tour operators, successful airlines and customer-endorsed resorts, bringing their total portfolio to more than 130 aircraft, more than three hundred hotels and thirteen cruise ships. Their reach is truly worldwide, so wherever you want to go, you can – the only limit is your imagination!

With 30 million customers every year, and over 180 regions available to visit, the company hasn’t lost sight of its responsibilities to the Earth, the local population and the local economy – all of TUI’s actions are carried out with a regard to economic sustainability, environmental health and social development, reflected by 20 years of sustainable growth in the tourism industry.

TUI Group is listed on the London Stock Exchange and the FTSE index, and is regularly traded on the regulated section of the Frankfurt Stock Exchange. If you have any more questions about the storied history and legends of the TUI founders, its mission, its vision or its future, you can call the TUI head office on 0844 453 0245 and ask them. The head office staff will be happy to tell you everything you want to know.