tsb head office contact number

TSB Contact Numbers

TSB Phone Number
Head Office 0844 453 0268
Lost/stolen cards 0843 208 2418
Complaints 0843 208 2419

TSB Opening Hours

Department Opening Hours
Head Office 8.30am-5.30pm, weekdays

TSB Head Office Address

Department Address
Head Office Henry Duncan House, 120 George Street, Edinburgh EH2 4LH

Reasons to call the TSB head office contact number:

  • To find the location of your nearest TSB branch.
  • To get more information about careers at TSB and the recruitment process.
  • To speak to HR if you are an existing employee.
  • To speak to another head office department such as finance or marketing.
  • To make a complaint about a TSB service, employee or branch.

Where to post TSB cheques
TSB Bank Manchester
Where is the TSB call centre?

TSB Bank

TSB Bank is a bank in the UK. The bank provides many different financial services from current accounts to loans, mortgages and insurance. There are over 600 branches of the bank across the UK. You can also access your accounts online 24/7 or bank over the phone. TSB provides services for both personal and business customers.

TSB Accounts

tsb branch
TSB branch

TSB has a different bank account to suit everyone. If you opt for the classic plus account, you’ll get 5% cashback when you spend £100 via contactless. With the classic account, you can pay £10 a month to avoid overdraft fees. Once you have a TSB account, you can switch to a silver account for added benefits such as European travel insurance courtesy of AXA, AA breakdown cover and mobile phone insurance. For £17 a month, you can switch to a platinum account for more enhanced insurance products. If you’re not too bothered about extras, the cash account is a straightforward, everyday bank account. If you’re a student, you can get a student account with a £1,500 interest-free overdraft. Once you graduate, you can get a graduate account with an interest and fee-free overdraft of £2000. Lastly, if you are under the age of 19, you’ll get driving lesson discounts once you turn 17, including £20 discount on a Pass Plus qualification.

TSB Online Banking

Using the internet or the TSB mobile app, you can manage your money. Millions of TSB customers bank online each month and the bank uses up-to-date security measures to keep your account safe. You can check your balance and recent transactions, pay friends and family, transfer money in between accounts and set up Direct Debits/standing orders.

The app is available on iOS, Windows Phone and Android.

TSB Bank Branches

If one of the 600 TSB branches isn’t near you, you can do basic banking over the counter at the Post Office. In a branch, you can open new accounts, chat to a mortgage adviser, get financial advice and much more. At the Post Office, you can withdraw/deposit money using your debit card and pay cheques/cash into your personal current account.

TSB Business Banking

Rather than offering investment banking or corporate finance, TSB offers ‘local banking’- helping local businesses and people manage their money. At the time of writing in September 2016, you can get 18 months of free business banking, whether you switch a pre-existing business account or start from scratch. You can get support from a relationship manager, manage your account online and more. Once you’re out of the 18 months free banking, you can switch to an account which is right for you and your business. You can pay a fixed rate for a certain amount of transactions or pay per transaction, whichever is best for you. If you bank using only online or telephone banking, you can benefit from lower charges for such transactions.

Business customers can also benefit from savings accounts, credit cards, loans and more.

TSB Bank Mortgages

TSB has a great selection of mortgage products, suitable for everyone from first-time buyers to buying an additional home. You can use an online calculator to see how much you can borrow and see which mortgage products would be available to you. You can apply online for your mortgage- the process takes around 15 minutes and then an advisor will call you to follow up. When you switch your mortgage to TSB, you may be able to get a shorter mortgage. Alternatively, the bank will try to lower your monthly payments- whichever you think may be best for you.

Popular questions about TSB

TSB: Where to post cheques?

You can deposit cheques using the self-service machines at your local TSB branch, over the counter or at your local Post Office. Currently, TSB does not list an address where you can post cheques to be cashed.

TSB: Where is TSB bank in Manchester?

TSB Bank in Manchester can be found at 36 Cross Street, M2 7AQ. It’s open from 9am-5pm every day except for Saturday, where it is open 9am-4pm and on Sundays when it is closed.

TSB: Where is TSB call centre?

The TSB call centre can be found around four miles outside of Swansea, called Mowbray House. The address is Charter Court, SA7 9DH. The other contact centre is Riverside House in Sunderland, around three miles away from the local train station. The address for the Sunderland contact centre is Colima Avenue, SR5 3XB. You can find more details about working at a TSB call centre on the TSB website. Each call centre has parking facilities, a bus route that goes near to the site and on-site catering facilities.

About TSB

TSB bank was founded in 2013, formed from several Lloyds TSB branches across the UK. The name TSB was previously used by the Trustee Savings Bank before it merged with Lloyds Bank in 1995. Separating TSB from Lloyds was necessary due to a ruling by a European commission that the bank had state aid as a result of a Government share. TSB was listed on the London Stock Exchange in 2014 and the Spanish bank Sabadell took over in 2015.

Today, the bank has a network of over 630 branches, with over 4.5 million customers and over £20 million in customer deposits and loans. The headquarters can be found in Edinburgh, Scotland.

For more information about TSB services, call the TSB head office contact number.

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