Toshiba

0843 557 4355

Contact Toshiba on 0843 557 4355 for help with your Toshiba electronics if you live in the UK or Europe.  Toshiba is a Japanese corporation with global headquarters in Tokyo. Since 1939 it went on to sell many types of products around the world. Mostly, consumers and businesses use Toshiba as a supplier of electronics. This includes equipment for offices and communications.

Toshiba Contact Numbers

Toshiba electronics are generally sold through retailers rather than from Toshiba directly. For this reason, if you experience a fault with your product, you should contact the retailer you purchased it from. Check the list of stores to the right to find the contact details for the relevant retailer. You can call Toshiba if you have a product protection agreement or other such service with them. Only call the helpline numbers below as an existing customer, or if you are enquiring about using these services.

Department
Phone Number
Opening Times
Head Office
0843 557 4355
(Mon-Fri) 9am – 5pm
(Sat) Closed
(Sun) Closed
Warranty
0843 557 3628
(Mon-Fri) 9am – 5pm
(Sat) Closed
(Sun) Closed
Insurance
0843 208 7667
(Mon-Fri) 9am – 5pm
(Sat) Closed
(Sun) Closed
Data Recovery
0843 208 7668
(Mon-Fri) 9am – 5pm
(Sat) Closed
(Sun) Closed
Repairs
0843 208 7669
(Mon-Fri) 9am – 5pm
(Sat) Closed
(Sun) Closed
Business
0843 208 2061
(Mon-Fri) 9am – 5pm
(Sat) Closed
(Sun) Closed

Head Office

Call 0843 557 4355 to connect with Toshiba and receive general support. The head office will be able to help you find a retailer selling the Toshiba product you need. They can direct you to the nearest approved reseller or provider of Toshiba services. If you require more information about these products and services, the Toshiba team can provide it for you. Should you be interested in other departments under the Toshiba brand, you can ask for contact details. You may be transferred to a different helpline.

Warranty

When you buy a Toshiba product, you can register it for a free standard warranty. Generally, the warranty on devices lasts for 1 year, while the warranty for accessories is 2 years. Call 0843 557 3628 to make sure Toshiba covers your product for free for the first year. Once the standard warranty expires, you can purchase a warranty extension. Call this number to secure your product for another 3 or 4 years, or 5 years for business users. This will cover repairs and product support for the additional period.

Insurance

Purchasing an insurance plan with Toshiba protects your assets against accidental damages such as breakages, liquid spills, or electrical surges. Call 0843 208 7667 to buy insurance or make a claim. Toshiba will collect, repair, and then return your product as fast as possible, with no additional fees. Insurance against theft is an optional extra, which will also protect your investment and avoid high repair or replacement costs. Insurance plans guarantee product protection outside of warranty conditions.

Data Recovery

Toshiba can ease the nightmare of losing important and sensitive data with their recovery service. Students, business workers, and more can call 0843 208 7668 to purchase data recovery for laptops for three years. For a reasonable fee, Toshiba can get your valuable lost files back, and provide them to you on a brand new hard drive. The expert team will do their best to recover your data in the case of viruses, resets, or physical damage. Your data is completely confidential and safe with Toshiba.

Repairs

In the event of a product fault, call 0843 208 7669 to purchase a repair plan or arrange a repair within your current plan. Utilize the On Demand repair service for battery replacement, data recovery, or general repairs out of warranty. Business consumers can rely on the On-site Repair service to quickly get things up and running again after product failure. Toshiba will dispatch either a replacement part or an engineer to their business location to fix the issue by the end of the next working day.

Business

Toshiba Business Solutions provides technology for use throughout many industries. Schools, councils, hospitals, government departments, and independent companies can all make use of these services. Call 0843 208 2061 for assistance with purchasing and incorporating service packages like Portégé, Tecra, and Satellite Pro. You can pay for an asset management platform in the form of Toshiba’s Business Support Portal, or use asset recovery to recycle old equipment and dispose of data safely.

Other Ways to Contact Toshiba

Unfortunately, Toshiba does not have a public e-mail address for customers to contact them. Nor do they have a social media team, so sending comments on Facebook or Twitter won’t get you a response. Other than visiting the website or calling on the phone, there aren’t many ways to contact Toshiba. To find answers on your own, either speak to the virtual assistant Yoko or visit the Community Knowledge Base. Otherwise, you can try writing a letter to Toshiba and sending it to the head office.

Department
Address
Toshiba UK Head Office
Digital Products
Toshiba Court
Weybridge Business Park
Addlestone Road
Surrey
KT15 2UL