Thomson

0844 453 0237

Thomson Airways is now known as TUI. TUI is one of the largest and most popular budget airlines and holiday agents. To contact the TUI head office you can call 0844 453 0237.

Thomson Connection Number

Department Phone Number Opening Hours
Head Office 0844 453 0237 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Customer Services 0843 557 3626 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Sales 0843 557 5243 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
HR 0844 826 0639 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Marketing 0844 826 8018 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Finance 0844 248 0037 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm

Thomson Head Office – 0844 453 0237

The Thomson head office is based in Wigmore House, Luton. You should contact the head office if you would like to find out more about the name change of Thomson to TUI, if you need to know the companies policies regarding human trafficking or their legal information, the company policies or other general corporate questions. You will need to select the most appropriate option from the switchboard to contact the Thomson head office. Call 0844 453 0237 to be put through to the automated message.

Customer Services – 0843 557 3626

If you’re struggling to navigate the Thomson website, you would like to change a booking date or room size, you would like to add an amenity to your booking, if you have been unsatisfied with your experience with Thomson and you wish to complain, you would like information about different locations and flights available, you need to cancel a booking or you have some common inquiries about Thomson you can call the customer service department. You can call the Thomson customer service department by phoning 0843 557 3626 and selecting the correct option.

Sales – 0843 557 5243

If you would like some assistance choosing a location, flight, room size or date you can contact the sales department and a member of the sales team will be able to help you with the booking process and offer you some advice for your holiday. You can also call the sales department if you’re having trouble booking on the website such as it not working correctly or you are having trouble navigating it. To call a member of the sales team dial 0843 557 5243.

HR – 0844 826 0639

If you work for Thomson and need to find out more information about your upcoming shifts, you had a negative experience whilst on the job with Thomson and wish to complain about the experience, you would like to schedule time off work, you would like to know if the change from Thomson to TUI will effect your job role, you need to discuss the employee policies, you need a reference from Thomson for a new job you are starting, you wish to find out about the policies surrounding leaving the company, you would like to take some holiday or leave or you have other questions regarding your job with Thomson you can call the HR department on 0844 826 0639 and select the suitable option for your inquiry.

Marketing – 0844 826 8018

Contact the marketing department if you are a reporter writing about Thomson and you would like to find out more about the change to TUI, the image usage policies, you need more information about a flight or destination, a post or present ad campaign or you have some other questions regarding the company. To reach the marketing department you can call them on 0844 826 8018.

Finance – 0844 248 0037

If you are waiting for a refund or reimbursement payment from Thomson due to a negative occurrence with the company or a cancellation you have made and you wish to know when you will receive it and how you will receive it you can talk with the finance department. If you work for Thomson and you have experienced an issue involving your wages or payslips, your taxes/NI, you can get in contact the finance department by phoning 0844 248 0037 and selecting the relevant option.