Thomson

0844 453 0237

Thomson Airways is now known as TUI. TUI is one of the largest and most popular budget airline and holiday agents. You can contact the TUI head office by calling 0844 453 0237.

Thomson Connection Number

Department Phone Number Opening Hours
Head Office 0844 453 0237 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Customer Services 0843 557 3626 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Sales 0843 557 5243 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
HR 0844 826 0639 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Marketing 0844 826 8018 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm
Finance 0844 248 0037 Mon – Fri
8am – 8pm
Saturday
9am – 6pm
Sunday
10am – 5pm

Thomson Head Office – 0844 453 0237

The Thomson head office is based in Wigmore House, Luton. You can contact the head office if you would like to find out more information about the name change of Thomson to TUI, you would like to know the companies policies regarding human trafficking or legal information, you need information about an employee, you would like to know general company policies or other general corporate questions. To contact the Thomson head office you can call 0844 453 0237 you will be required to listen to options from the automated switchboard message and select the most appropriate option for your inquiry.

Customer Services – 0843 557 3626

If you’re struggling to navigate the Thomson website, you would like to change a booking date or room size, you would like to add on an amenity to your booking, you have had a negative experience with Thomson and you wish to complain about it, you would like information about different locations and flights available, you need to cancel a booking or you have some general questions about Thomson you can call the customer service department. To contact the Thomson customer service department you can call 0843 557 3626 and select the relevant option for your inquiry from the automated message.

Sales – 0843 557 5243

If you need some help picking a location, flight, room size or date you can call the sales department and a member of the sales team will be able to aid you with the booking process and offer you some advice for your holiday. You can also call the sales department if you’re having trouble booking on the website such as it not working correctly or you are having trouble navigating it. You can contact the sales department by calling 0843 557 5243 and selecting the appropriate option for your inquiry.

HR – 0844 826 0639

If you work for Thomson and need to find out more information about your upcoming shifts, you had a negative experience whilst on the job with Thomson and wish to complain about the experience, you would like to book some time off, you need to know about the maternity or paternity policies, you would like to know if the change from Thomson to TUI will effect your job role, you need to discuss the employee policies, you need a reference from Thomson for a new job you are starting, you wish to find out about the policies surrounding leaving the company, you would like to take some holiday or leave or you have some other general questions regarding your job with Thomson you can call the HR department. To contact the HR department you can call 0844 826 0639 and select the relevant option for your inquiry.

Marketing – 0844 826 8018

You can contact the marketing department if you are a journalist or blogger who is writing an article or blog post regarding or including Thomson and you would like to find out more about the change to TUI, the image usage policies, you need more information about a flight or destination, a post or present ad campaign or you have some other questions regarding the company. To contact the marketing department you can call them on 0844 826 8018 you will need to select the appropriate option for your inquiry or request.

Finance – 0844 248 0037

If you are waiting for a refund or compensation payment from Thomson due to a negative experience with the company or a cancellation you have made and you wish to know when you will receive it and how you will receive it you can contact the finance department. You can also contact the finance department if you work for Thomson and have experienced an issue with your wages or payslip such as not being paid, being paid too little or if you are having issues with your taxes/NI as well as if you wish to view previous payslips. You can contact the finance department by calling 0844 248 0037 and selecting the appropriate option form the automated message.