The Body Shop

0844 257 5804

The Body Shop is a British cosmetics company which sells make-up, skincare, and perfumes. Dame Anita Roddick founded the business in 1976 to sell simple beauty products with ingredients from natural and ethical sources. Over the decades, The Body Shop grew into an international business. There are now over 3,000 stores in more than 60 countries, selling a range of around 1,000 products. The French brand L’Oreal acquired it in 2006, until they sold it to a Brazilian cosmetics company, Natura, in 2017.

The Body Shop Contact Numbers

Contact The Body Shop head office by calling these helpline numbers. Staff will be able to assist you during these opening times.

Department
Phone Number
Opening Times
The Body Shop Head Office
0844 257 5804
(Mon – Fri) 8am – 6pm
(Saturday) 9am – 1pm
The Body Shop Manifesto
0844 257 5805
(Mon – Fri) 8am – 6pm
(Saturday) 9am – 1pm
The Body Shop At Home
0844 257 5806
(Mon – Fri) 8am – 6pm
(Saturday) 9am – 1pm
The Body Shop Careers
0844 257 5807
(Mon – Fri) 8am – 6pm
(Saturday) 9am – 1pm
The Body Shop Press Office
0844 257 5808
(Mon – Fri) 9am – 6pm
(Saturday) Closed
The Body Shop Complaints
0844 257 5809
(Mon – Fri) 8am – 6pm
(Saturday) 9am – 1pm

The Body Shop Head Office

Contact The Body Shop by calling 0844 257 5804 to speak to somebody at the head office. Make enquiries about The Body Shop stores or products. You can also call regarding the website if you have any problems with it or with online orders. Find out about deliveries and returns and get help with them. Enquire about promotions and discounts to make sure that you don’t miss out. If you bought or received a gift card, call if there are any issues. You could also call about the Love Your Body Club. This is a loyalty programme for customers who can get exclusive offers and earn points. Get help with rewards vouchers or donating to charity.

The Body Shop Manifesto

The founder Anita Roddick led the way for ethical beauty in the UK. Their products have always been vegetarian, without excess waste packaging. The Body Shop has been a prominent campaigner against animal testing in the beauty industry. They have an “Enrich Not Exploit” Commitment. This is for fair trade with the community partners and reducing their environmental footprint. The Bio-Bridges mission plants trees all over the world. They invest in empowering women and preventing modern slavery. Call The Body Shop on 0844 257 5805 if you have any questions about the company’s social and environmental responsibility action.

The Body Shop At Home

If you like The Body Shop products and have an interest in self-employment, consider The Body Shop At Home. There are over 10,000 consultants and managers across the UK. Call 0844 257 5806 to find out more about the opportunity and registering for the scheme. You can enquire about the training, tools, commission percentages, and incentives. Working for The Body Shop At Home gives you the flexibility to control your own hours. You can also host pamper parties with demonstrations and tips to help sell products to family and friends. Call to discuss hosting a party whether you’re a customer or a consultant, or ask about offers.

The Body Shop Careers

The Body Shop has a multi-cultural and entrepreneurial working culture. They offer a variety of roles which all come with the same core employee benefits. You could work in a retail store if you are commercially driven and like to personalise customer service. Instore roles include customer consultants, team leaders, and experts in make-up, skincare, and beauty. There are also management positions. Or you could work in any of the global head offices. Corporate roles include HR, international branding, or responsibility campaigns. Call 0844 257 5807 to discuss The Body Shop jobs, or e-mail talent.acquisition@thebodyshop.com.

The Body Shop Press Office

To discuss news stories about The Body Shop, call the press office on 0844 257 5808. They handle enquiries and requests from the media about company developments. This includes product launches, ethical and social initiatives, and promotional events. They can provide statements from the company and official images for use by media outlets. The e-mail address for The Body Shop press office is uk.pressoffice@thebodyshop.com. They will monitor this inbox and answer calls on weekdays only, and only respond to queries from official press. Bloggers and advertisers can contact The Body Shop regarding their Affiliate Programme.

The Body Shop Complaints

The Body Shop has a reputation as a friendly, caring brand, but sometimes this is not the customer experience. Should you have a complaint to make, call 0844 257 5809. If it concerns a particular store, you should speak to the manager about the issue at the time or go back into the store to address it. You might want to complain about a pushy or unhelpful member of staff. If a store manager is unable to rectify the problem for you, call the head office. You can also call to complain about the website and online orders. Customers may not be happy with delivery fees, late or lost deliveries, items going out of stock, or waiting to get refunds.

Other Ways to Contact The Body Shop

The fastest methods to contact The Body Shop are online through customer services. Reach out to them via social media using Facebook and Twitter. You could send an e-mail to ukonline.carecentre@thebodyshop.com or alternatively use the live chat. It is available from 9am to 9pm every day except Sundays. Use the store finder to locate the contact number, address, and opening hours for any branch of The Body Shop. If you want to contact them formally, write a letter to their head office in Littlehampton.

Department
Address
Head Office
The Body Shop International Limited
Watersmead
Littlehampton
West Sussex
BN17 6LS