Ted Baker

0843 208 4476

Contact Ted Baker on 0843 208 4476 to connect to the head office of the luxury clothing brand. Ted Baker began in 1987, with the founder Ray Kelvin opening the first store in Glasgow. Even as further stores opened, Ted Baker didn’t launch womenswear until 1995. Ted Baker sells luxury homewares as well as fashion. Today the retailer has 490 stores and concessions around the world, including 192 in the UK. Other retailers also sell the Ted Baker range, such as House of Fraser, John Lewis, and Selfridges.

Ted Baker Contact Numbers

Contact Ted Baker using the helpline numbers in the following table. Check the opening hours to avoid disappointment if you can’t get through when you call. If the department you need isn’t open, see the bottom of this page for other contact methods.

Department
Phone Number
Opening Times
Head Office
0843 208 4476
(Mon-Fri) 9.00am – 5.30pm
(Sat) Closed
(Sun) Closed
Customer Services
0843 208 4479
(Mon-Fri) 9.00am – 10.00pm
(Sat) 9.30am – 6.00pm
(Sun) Closed
Refer a Friend
0843 208 4481
(Mon-Fri) 9.00am – 10.00pm
(Sat) 9.30am – 6.00pm
(Sun) Closed
Affiliates
0843 208 7664
(Mon-Fri) 9.00am – 10.00pm
(Sat) 9.30am – 6.00pm
(Sun) Closed
Media Enquiries
0843 208 7665
(Mon-Fri) 9.00am – 5.30pm
(Sat) Closed
(Sun) Closed
Careers
0843 208 7666
(Mon-Fri) 9.00am – 5.30pm
(Sat) Closed
(Sun) Closed

Head Office

Take your Ted Baker feedback straight to the top by calling 0843 208 4476 and speaking with someone at the head office. Escalate your complaints if customer services could not resolve them to your satisfaction. The complaints department at the head office may have to refer to you to a third party complaints resolution agent if they are also unable to resolve your issue appropriately. Members of the public can call the head office to ask for more information on the whole business as well as its retail operations. There are specific numbers to call for some areas within the head office, such as recruitment and press.

Customer Services

Operating outside of head office hours, the customer services team is on hand to help Ted Baker customers. Call 0843 208 4479 for assistance with online orders, from delivery or collection to the returns process. The team can provide information about your nearest store, including location, opening hours, and stock. You may have a question about international orders, product details, or cancellations. To make a complaint about a store, staff, or the website, contact customer services initially. Please note that on public holidays, customer services will only be available between 9am and 5.30pm instead of the usual hours.

Refer a Friend

Even if you aren’t a student, you can still get discounts at Ted Baker through referral rewards. The Refer a Friend scheme allows both those doing the recommending and the friends themselves to get rewards. Call 0843 208 4481 to find out more about the scheme, how to sign up, and how to use your promotional codes. Anyone can be a part of the Refer a Friend scheme. However, the people you refer must be first-time shoppers. When new customers use your name at checkout, they will get a voucher code too. Call this number if someone you referred placed an order with your code, but you didn’t receive your own code.

Affiliates

Even global lifestyle brands like Ted Baker could use some extra promotion. Call 0843 208 7664 to find out if you are eligible for Ted Baker’s affiliate programme and how to join. Websites with a focus on fashion can feature ads and links to Ted Baker products. Whenever someone clicks on these and then makes a purchase, you earn commission on the sale. The Ted Baker graphics team does all the hard work for you, providing the imagery so you can easily earn up to 7% commission. Help Ted Baker improve their conversion rate and get some money for yourself. You can also e-mail tedbakeraffiliates@ogilvy.com.

Media Enquiries

Media outlets can reach the Press Officers within the Public Relations team by calling 0843 208 7665. Brand Communication is extremely important to Ted Baker, so they will provide releases in line with the company vision. Ted Baker aims for press coverage through media relevant to their target demographic. Call to work with Ted Baker regarding new collections, events, promotions, and showcases. Arrange appropriate product placement of Ted Baker goods within your publication. Ted Baker may provide quotes or grant interviews with staff in relation to business developments or current news stories.

Careers

For the chance to work with a highly-regarded brand, call 0843 208 7666 to discuss career opportunities at Ted Baker. The affectionately named “Tedquarters” is recruiting for areas such as merchandising, production, design, IT, eCommerce, and accounts. Call to enquire about supervisory or management roles in retail. For potential sales assistants, Ted Baker advises people to take a CV in to their nearest store and speak to the manager. Due to an overwhelming amount of applications, Ted Baker is not currently accepting work experience placements. Call to enquire about internships at the head office.

Other Ways to Contact Ted Baker

Aside from calling on the phone, you can try contacting Ted Baker online. Message Ted Baker on Facebook or Twitter and wait for a reply from the social media team. Alternatively, you could contact customer services by filling out an online form. You could even send an e-mail directly to the head office at ask.ted@tedbaker.com. If you prefer to keep things old school, you might want to write a letter instead. You can send any written queries or complaints to the Ted Baker head office address below.

Department
Address
Head Office
Ted Baker
The Ugly Brown Building
6a St. Pancras Way
London
NW1 0TB
UK