Taylor Wimpey

0843 208 1729

Contact Taylor Wimpey on 0843 208 1729 to make enquiries about building, land, and housing. Since establishing as Taylor Woodrow Limited from 1921, Taylor Wimpey is now one of the largest British housebuilders. The company became Taylor Wimpey in 2007 after a merger with rival company George Wimpey. As a leader in the residential development sector, the company builds and sells over 10,000 homes every year. Taylor Wimpey has operations in Spain as well as the UK.

Taylor Wimpey Contact Numbers

Call the relevant helpline in this table to reach Taylor Wimpey during the opening hours. These hours may vary if you have to transfer to another office. Some offices close on Tuesdays and some close earlier on the days they do open. You may need to contact your regional Taylor Wimpey office instead of the head office. Click here to find the details of the 24 regional offices.

Department
Phone Number
Opening Times
New Buyers
0843 208 1729
(Mon-Fri) 9.00am – 5.30pm
(Sat-Sun) Closed
Homeowner Support
0843 208 4626
(Mon-Fri) 9.00am – 5.30pm
(Sat-Sun) Closed
Complaints
0843 208 4627
(Mon-Fri) 9.00am – 5.30pm
(Sat-Sun) Closed
Corporate
0843 208 4628
(Mon-Fri) 9.00am – 5.30pm
(Sat-Sun) Closed
Media Enquiries
0843 208 4629
(Mon-Fri) 9.00am – 5.30pm
(Sat-Sun) Closed
Careers
0843 208 4630
(Mon-Fri) 9.00am – 5.30pm
(Sat-Sun) Closed

New Buyers

Anyone with an interest in Taylor Wimpey properties and services should call 0843 208 1729 in the first instance. Pose your questions about new builds and buying assistance. First-time buyers especially should call for advice on becoming a property owner. Taylor Wimpey can provide resources to help with moving costs, mortgage schemes, interest rates, or selling properties.

Homeowner Support

Depending on their warranty or insurance, homeowners can call 0843 208 4626 for assistance when a problem occurs. This could be a squeaky door, dripping tap, or faulty appliance. Outside of regular hours, you can still call the office in the event of an emergency only. Emergencies pose a risk to health or security, such as blocked drains, leaks, and loss of power or water supply.

Complaints

Call 0843 208 4627 to make a formal complaint about Taylor Wimpey. This could be to do with service standards regarding your property or poor treatment from staff. If a customer services adviser cannot resolve the issue, ask to speak to the Managing Director. You may have to allow seven working days for further investigation before the company provides a full response.

Corporate

Investors and shareholders can contact Taylor Wimpey on 0843 208 4628 with corporate queries. Current or potential investors can call for up-to-date information on business strategies, performance indicators, and financial information. Call to check on the company’s share prices and business model. Speak with a corporate adviser or equity analyst regarding your investment.

Media Enquiries

Media outlets with an interest in covering Taylor Wimpey can call 0843 208 4629. Media-related enquiries about UK housing (including Central London) and general PR are also welcome. Reporters can request further information on press releases, events, awards, community involvement and company incentives. Taylor Wimpey can provide customer testimonials as well.

Careers

Taylor Wimpey advertises vacancies on Glassdoor to promote open business and employee feedback. You can also call 0843 208 4630 to enquire about career opportunities with Taylor Wimpey, including training and benefits. The company offers roles across departments such as administration, sales, and production. Look into schemes for graduates and apprenticeships.

Other Ways to Contact Taylor Wimpey

There are different options for contacting Taylor Wimpey besides the phone. Send a message on Facebook, or write a tweet to @TWimpeySupport with questions or complaints. The social media team will assist you as quickly as possible between 8.30am and 8pm every day. If you would rather not use social media, you can either submit an online form or send an e-mail directly to customerservices@taylorwimpey.com. You should receive a reply within two working days.

Another way to reach Taylor Wimpey is through the postal service, although it is slower. If you know where your regional office is, you can send letters to their address first. For business enquiries or escalating serious complaints, write to the head office in High Wycombe. You might want to try multiple contact methods from the suggestions on this page to ensure a response.

Department
Address
Head Office
Taylor Wimpey UK
Gate House
Turnpike Road
High Wycombe
Buckinghamshire
HP12 3NR