Additional Superdrug contacts:
|Head Office||0844 248 2684|
|Customer Service||0844 248 2684|
|Complaints||0844 248 2684|
Superdrug head office address:
|Head Office||The Superdrug Customer Team
118 Beddington Lane
Superdrug opening times:
|Mon-Fri||8.30 am – 7.30 pm|
|Saturday||8.30 am – 7.30 pm|
|Sunday||11.30 am – 5.30 pm|
Why would I call the Superdrug head office contact number?
- I want to apply for a job at Superdrug
- I want to complain about customer service I received in store
- I want to enquire after a specific product
- I want to return an item
- I want to change the delivery address on my order
- I want to see what products are on offer this week
- I want to cancel an item I have ordered
- I want to report an item as faulty or damaged/broken
- I have seen a product online but cannot find it in store
Superdrug is the second largest health and beauty retailer in the UK, coming up just behind lead retailer, Boots. The company is part of the Hong King base C K Hutchison Holdings and currently has 900 stores from across the UK and Ireland. Like other major retailers, they have ambitious plans for expansion, hoping to open another 100 just in the next 3 years. In total, from store assistants, to managers and buying assistants the store employs around 14, 000 employees and is currently the fastest growing beauty retailer, which came to light after the successful business doubled its profits in 2014. The company was first created in 1964 and does not stock only beauty products, but also a range of health care such as over the counter medicines and vitamins. They also have a pharmacy service and consultation rooms in 220 of their stores.
My Superdrug Health & Beautycard
The Superdrug beauty card allows you to become a Superdrug member which in turn lets you reap benefits, offers and discounts regularly. Members of the Superdrug Health & Beautycard get perks such as free online delivery, and lower prices both online and in store. They can collect bonus points when shopping, which can then be exchanged for gifts or discounts. Beautycard members will be rewarded on special days such as their birthday, as well as every Thursday being known as ‘treat Thursday’, where members will get an exciting gift or offer. If you save enough points for money off a product, you can buy using points, or buy something using part points and part cash, making it easy to save for something you have lusted after for ages! Discounts are not just on Superdrugs own brands, but are on participating branded products throughout the store. On the Beautycard, 100 points = £1 to spend. Your Health and Beautycard can be kept and displayed easily on your phone by downloading the Superdrug Beautycard app. To get a Superdrug Health and Beautycard you can pick one up for free in store (usually from the cashier) and then you can register it online. Registering online isn’t simply and just requires a few details, but if you would prefer you can pick up a registration form in store and fill it in there and then. You can then display it at the counter where points will be added to it, with each purchase, or if you are buying online make sure it is registered and there will an option to use or add points to your card when you have reached the online checkout. 1 point is earned for every £1 spent. If you are having trouble using your Superdrug Health and Beautycard and have registered it previously, please call the Superdrug head office contact number.
Jobs at Superdrug
Working for Superdrug is extremely rewarding no matter the position, and because they are a constant growing business, there is always room for new employees. The best way to apply for a position is to check their vacancies online, where you will be brought to a page that allows you to filter your search using job keywords as well as entering your postcode and selecting the maximum distance you are willing to travel to work. You can search ascending – descending of; date posted, relevance, title and location. The Superdrug vacancies page offers both permanent, salaried positions and part-time/temporary minimum wage work. There are several job positions available at Superdrug varying from Nurses to nail technicians. Visit the vacancies page on the Superdrug website or call the head office contact number for more vacancy information and availability if you would like to work at Superdrug.
Superdrug ‘B’ range
‘B’ is Superdrug’s very own make up range, exclusive to Superdrug. B wants to help all women understand make up and has designed a range that is of top quality, but is easy to understand and use. To help women even further (and men ) B have help desks inside the Superdrug stores where you can speak to a beauty adviser about the next steps to take in your skin care routine. Call the head office contact number if you would like to know where the nearest B beauty adviser is to you. All B make up is both cruelty free and vegan. B do a range of both make up and skincare for women and also design cosmetics for men, which are all clinically proven to work. They are also all for sale at extremely reasonable, high street prices. The women’s skin care is set out in phases, so the routine is easy to follow as each phase is recommended to a certain age group. There are regular discounts on B beauty products online so it is always worth keeping an eye on on the Superdrug website.
Frequently Asked Questions about Superdrug:
“Can I shop Superdrug products online?”
Yes, Superdrug have a wide range of products for sale on their website, remember to visit the website for weekly star buys and discounted products, as well as offers on your favourite brands. If you are a Superdrug Health and Beautycard holder you will also be entitled to free delivery and can earn points when shopping online. You can also spend your points in Superdrug’s online store.
“Can I return an item to Superdrug if I have changed my mind?”
If you have bought an item in-store and you wish to return it, you can do so as long as you have the receipt and the item is unopened/unused. Just take your item (and receipt) to any Superdrug store and the refund will be put back onto the card you paid with. If you have bought an item online and wish to return it, you can do so by post, you will not need to contact Superdrug as the returns form will be inside your parcel. Royal Mail is the method of postage use for Superdrug’s free returns but please note that if the parcel weighs more than 5kg you will be subject to Royal Mail’s own delivery charges. Please note that it is important to keep hold of your proof of postage as well as your parcel’s summary, which has your order details on it. This is in case your return goes missing on its way back to the head office.
“Can I buy vitamins in Superdrug?”
Yes, Superdrug offers vitamins and medicines as well as health and beauty products. You can buy a range of different vitamins and well being supplements from Superdrug both online and in store. If there is a particular product you are looking for, do not hesitate to call the head office contact number where an adviser will assist you in your search.