Starbucks Head Office Contact Numbers:
|Starbucks Head Office||0843 208 2317|
|Starbucks Customer Service||0843 208 2318|
|Starbucks Complaints||0843 208 2294|
Starbucks Head Office Opening Hours:
|Monday to Friday||8am – 5.30pm|
|Saturday and Sunday||Closed|
Starbucks UK Head Office Postal Address:
2401 Utah S.
Why would I need to contact the Starbucks Head Office?
Starbucks is one of the most prolific, popular and heavily-visited chain cafes in the world. Credited with kicking off the noughties “Coffee Rush” almost single-handedly, Starbucks continues to be the home of one of the most sought-after caffeine experiences on Earth, and it’s very likely that if you like coffee, but not enough to want something properly artisanal, that you’ll visit Starbucks, maybe even frequently! As a result, you could have countless reasons for needing to get in contact with the
- To find the location of your nearest Starbucks Cafe
- To enquire about prices of various menu items
- To make a complaint about anything you found unsatisfactory: customer service, the quality of the food you were given, the conditions in-store or the facilities available
- To find out if the store menu can cater for any special dietary requirements you or a member of your party may have (diabetes, nut allergies, gluten intolerance, lactose intolerance, etc.)
- To enquire about careers at Starbucks
- To discuss any concerns you have over the cleaning practices, routines and hygiene standards at your local store
- To talk about seasonal menu items or limited-edition coffees and food offered in-store
- To enquire about the coffee blend or the ingredients used in each coffee
- To enquire about the ethical sourcing of Starbucks coffee
- To offer to open a Starbucks franchise in your house, between two other existing Starbucks cafes, or in the bathroom of your favourite club or bar.
Alternative Ways to Contact the Starbucks Head Office
As stated above, the quickest, simplest and least stressful way to contact the Starbucks Head Office is using the dedicated head office contact number found above, 0844 248 2698. This phone line is available from 8am in the morning to 5.30pm in the evening, and is manned during those hours by dedicated customer service staff who can resolve any issue you may have, from complaints to job applications, as well as providing any information you are after, from the coffee blend used in the coffees to a full rundown of store locations, job vacancies, nutritional information of the products and allergy information therein.
In the event that the customer service staff can’t answer your question or resolve your problem, they are conveniently situated in the Starbucks head office, so they can quickly as easily transfer you to a higher-up member of the management team, who will have the knowledge and authority to reach a satisfactory resolution with you. Since they’re already in the head office, if you need to take that call all the way up to the CEO of Starbucks to resolve the issue, so be it – you could.
However, it is not always possible, convenient or desirable to call a phone line and talk to staff – in which case, you might be well advised to use alternative contact methods.
Web Contact Form
One of the ways to contact the Starbucks head office online is using a text contact form embedded in their official website. This form is subdivided into essential pieces of information (name, email address, reason for contacting, comment) which allows quicker and easier categorisation of your enquiry or problem, and lets the contact get to the right people faster, theoretically making the contact process slicker, less messy and far more likely to provide a fast, favourable result.
In practice, there is no way to know when the contact form has been successfully received, and it is impossible to follow up on. Once sent, the contact is entirely out of your control and in the company’s, and while they will undoubtedly try to reply to everyone, they are extremely busy.
Starbucks maintains many active social media accounts across multiple platforms. One of the best to catch their attention on is Facebook, which allows you to contact them in three ways – tagging, wall posts and direct messages.
Tagging is unfortunately of little use, so let’s look at the other two instead. Wall posts are a very public way of airing a problem and getting attention from the company, as they are publicly visible and may show up on the newsfeeds of anyone who looks that company up or follows it. The public pressure is likely to net you a faster result and a better outcome than doing it privately would have – under the public’s eye, the company will want to be seen to go the extra mile for its customers.
Direct message is a more private way to reach a company, and while it lacks that edge provided by the gaze of the entire internet judging the company, it is secure and you can see when your messages have been seen by customer service staff.
Arguably used more often for contacting companies than Facebook, Twitter also only has two viable means of contacting a business: tweeting at them or direct messaging (DMing) them. As with Facebook, the direct message option is more private, but that privacy is a double-edged sword – with more privacy comes less pressure on the company to respond when petitioned.
Tweeting at them works much like a wall post – it is visible to anyone, and as a result the company will most likely work harder to provide a fast, satisfactory response to your problem, so as to benefit from the excellent publicity such an opportunity presents.
If you want to dodge the internet altogether, you can simply post a letter to the Starbucks head office. To do so, just write it up, make sure it’s got the appropriate stamp on, then send away to:
2401 Utah S.
Starbucks FAQs Expanded
Which Starbucks Syrups are sugar-free?
Starbucks has a huge range of flavoured syrups with which they can add various flavours to their drinks – caramel, vanilla, mint, strawberry, banana, creme fraiche, the list goes on! The one downside to anyone who wants a gorgeous flavoured Starbucks drink, is that usually, they’ve got plenty of sugar in them – they are sugar syrups, after all. So you’ll need to know which syrups are available in sugar-free form if you want to enjoy a great flavoured beverage without having a sugar-induced panic attack afterwards, and the key is this: they’re different from store to store. Starbucks is too impossibly huge to have one rule for every outlet, each one needs regional specialisation and will micro-specialise on the individual level for things like syrup stock. In that case, you should ask the staff at the store – they’ll be happy to tell you!
Does Starbucks stock gluten-free food?
Starbucks, like all self-respecting cafes, understands that many people no longer want to consume gluten. Therefore there is a gluten-free range available in Starbucks, although it is less extensive than their standard range. For more information, call the Starbucks head office contact number listed on this page and ask for their nutritional information and ingredients.
How can I find my nearest Starbucks?
You can search online, or call the Starbucks head office contact numbers listed on this page!
Getting a job at Starbucks
If you’re interested in the life of a Starbucks staff member (or “Buckaroo” as they’re known in the industry) you can apply by going to their official website (this isn’t it) and going to their “Careers” tab. From there, it’s easy to fill in the online application and get going!
You can also call the Starbucks head office contact number, as listed on this page, to get more information or activate an alternative application attempt.
More about Starbucks
Starbucks is a worldwide coffee company and cafe chain, which began in the United States in Seattle, Washington in 1971. Since then, it has spread like wildfire, not only helping to introduce and define cafe culture in the US but defining and propagating the cafe movement all over the world.
Other coffee companies like Costa, Caffe Nero and the independent coffeehouses quite literally owe their existence to the success of the Starbucks movement, which has completely changed coffee culture across the world. The “Starbucks Effect” not only brought coffee into the mainstream, it brought a fast-food aspect to coffee, and a specific latte culture to the fore, with the latte, cappuccino, mocha, espresso and its variants now available to the public in a quick, take-away form. It is a format that has been extremely successful.
The Starbucks head office is available from Monday through to Friday, from 8am to 5.30pm. Unfortunately, it is closed on the weekends, so if you need to contact the head office contact line, you should aim to do so during the hours of 8am and 5.30pm during the week.