SSE

 

SSE head office contact number

SSE Contact Numbers

SSE Phone Number
Head Office 0843 557 3412
Tariff Enquiries 0843 208 1768
Complaints  0843 208 2428

SSE Head Office Address

Department Address
Head Office Inveralmond House
200 Dunkeld Road
Perth PH1 3AQ

SSE Opening Hours

Day Time
Mon-Fri 8am – 8pm
Saturday 8am – 6pm
Sunday CLOSED

Why would I call the SSE contact number?

  • I want to pay my bill over the phone
  • I have forgotten my log in details for my account
  • I want to change my tariff
  • I want to change the amount I pay by direct debit
  • I would like to submit my meter readings
  • I think I have been charged incorrectly
  • I would like to complain about customer service I have received
  • I need access to my home services as my boiler has broken
  • My smart meter does not appear to be working
  • I want to change my energy plan to a smart meter and would like to book an installation
  • I would like to check my usage
  • I have moved into a house that is supplied by SSE
  • i am with SSE and would like to inform them that I have changed my address
  • my broadband service appears to lack connectivity
  • I am having issues with my landline
  • I have been overcharged/undercharged on my phone bill
  • I would like to upgrade my phone bill package
  • I would like to apply for a job at SSE

SSE Energy

The SSE website provides a guide to using SSE energy as it aims to provide every supply a home might need on the one website. If you want to use SSE for their energy supply and are thinking of switching to them you can go online and get a quote for free, to discover how much money their tariffs can save you. To get a quote online simply visit the home page of the website and go to the ‘energy’ category, where you can get a quote by entering your postcode into the box provided as well as do a number of other things such as switch to SSE, alert them if you are moving home or learn all about the revolutionary new smart meters that promise to save you money and reduce your energy usage. The benefits of a smart meter include a pay as you go type tariff as well as the meter automatically submitting your readings to SSE so that you don’t have to. The device contains an extremely handy ‘energy tracker’ which keeps tabs on how much energy you are using and is a great way to involve the family in saving energy. There is a lot more smart meter information available online on the SSE website or you can call the contact number if you would like to have a free installment today. If you are having problems getting a quote or are unsure whether or not you want to switch to SSE why not call the head office contact number for more information? You can also call the contact number if you are thinking of/are moving house and you either want to keep SSE as your supplier or close your account.

SSE Tariffs

Tariffs by SSE vary from postcode to postcode in terms of price but the type of tariff that is offered is either a fixed term for 1 year, a fixed term for 3 years, a two year fixed rate or a standard tariff, each have their own benefits and reasons why you should choose that particular tariff and so it is important that you decide which one works best for you in your home. For detailed information of each individual tariff you can either visit the SSE website or you can call the contact number where an adviser will provide you with additional information. There are four different tariffs to choose from with SSE and each offers a paper and paperless bill option as well as the opportunity to pay by direct debit or alternatively pay at the right time every month over the phone or online.

SSE Phone and Broadband

As well as energy (gas and electricity) SSE are also providers of phone and broadband services that you may or may not already be using. If you are an energy and phone/broadband customer you can have access to exclusive offers and discounts that are usually provided online. If you would like to know what these latest discounts are, please call the contact number. If you are thinking of using SSE as your phone and/or broadband supplier then you can visit their website for all of the latest information. To see if SSE can supply for landline and broadband, enter your postcode on the website and similarly to energy tariff information, you can view which deals are the best for you to choose from and what are the best offers in your area. If SSE are supplying your home with broadband and phone services and you are having problems with the connectivity or signal then please call the head office contact number where the issue can be resolved quickly. SSE’s most popular phone package is known as the ‘talk weekend’ package which can be purchased for just £13.49 per month. It offers free calls, £13.49 line rental per month which is their lowest line rental charge, free local and national calls at the weekend and key prices that are guaranteed for the length of the contract. Whether or not you like the sound of this phone package it is worth getting in touch to see how SSE can keep you connected for less. Need to call internationally on a regular basis? You might be interested in the Talk Anytime package which gives you unlimited calls to 20 international destinations for £21.00 a month.

SSE Home Services

Not only is it important to ensure that everything is supplied, it is also important to ensure that everything is in working order, and this is where SSE home services step in. Choose a service from their website to get peace of mind in your home. Services include that all important boiler cover along with a carbon monoxide detector as well as 24 hour help on hand for desperate middle of the night call outs. SSE will only charge £50 per call out and this includes if any parts need to be removed or fitted. The Shield Gas Boiler care Flexi comes in at just £12.40 per month. there are also other home services that SSE offer such as boiler servicing and a smart thermostat. To find out how you could be making the most out of your partnership with SSE, have a look at their affordable home services. If you have had to use an SSE home service and you were not happy with the result, whether that be the customer service or the response rate then please call the head office contact number and your complaint can be dealt with.

SSE Account

Like most energy suppliers, SSE offers a quick and easy way to pay your bills, as well as view your account’s activity and usage. Because SSE supplies everything in the one place, logging into your account to pay your bills all at the same time means that everything can be dealt with quickly, no more endless pieces of paper paying every organisation under the sun. You can view everything you have used through your account and perhaps even look at ways to reduce your usage. You can also apply to have a smart meter installed free of charge. If you would like to register for an account online simply call the head office contact number and your account will be set up for you. If you are already a customer with an online account and want to log into it, simply visit the SSE homepage and head to your account. You will be asked to provide a username and password to access your account. Please call the head office contact number if you have forgotten these. This service is extremely useful and environmentally friendly as it reduces the use of paperless bills.

About SSE

SSE is an energy supplier that was previously named Scottish and Southern Energy PLC. It has its headquarters in Perth, Scotland and also operates in Ireland and the United Kingdom. It is an energy supplier of electricity and gas but also supplies phone and broadband services to its customers. The company also owns the Fiddlers Ferry and Ferrybridge power stations which they acquired in 2004. They are now the largest supplier of energy as well as natural gas in the United Kingdom. They also guarantee their 20,000 staff the national living wage which stands at £7.85 per hour.

 

 

Summary
Review Date
Reviewed Item
SSE Head Office
Author Rating
5