Sports Direct

Sports Direct

Sports Direct Contact Numbers:

Sports Direct Phone Number
Head Office Contact 0844 248 2683
Customer Services Contact 0843 208 2279
Complaints Service 0843 208 2283

Sports Direct is a British specialist retailer that stocks a huge range of athletic equipment, sportswear and sports gear for a huge number of sports and activities. As a budget retailer, they are dedicated to bringing quality sports gear and athletic clothing to their customers for as low a price as possible and are proliferating through the UK and across Ireland as a result of their ability to outcompete more expensive sports retailers.

If you need information on a Sports Direct product, or you’d like to know where your nearest store is, or how to make a complaint or return an item that doesn’t fit or doesn’t work, you can call the Sports Direct head office on 0844 248 2683 and ask them directly. The Sports Direct head office contact line is manned between 8 am and 8 pm every day of the week besides Sunday when it operates a reduced operating schedule of 10am to 5pm. While it is open, it is manned by trained and dedicated customer service experts, who can answer any question you might have and resolve any issues bothering you, such as needing a refund, a replacement, or to make a return on an item that doesn’t fit you, isn’t the right item for you or doesn’t work.

Reasons that I might need to call the Sports Direct Head Office contact number:

  • To find your nearest Sports Direct store
  • To enquire about a certain product or brand sold by Sports Direct and find out whether it is in stock.
  • To ask the price of a product or brand in-store.
  • To find out more about careers at Sports Direct, apply for a job, or get some information about the application process.
  • To make a complaint about a Sports Direct experience, product, brand or member of staff.
  • To report a Sports Direct store for human rights violations against its workers
  • To arrange a return or a refund on a Sports Direct item
  • To enquire about the right sports gear for your needs

 Sports Direct Head Office Contact Line Opening Hours

Department Opening Hours
Head Office Monday – Saturday: 8am – 8pm
Sunday: 10am – 5pm

Sports Direct Head Office Postal Address

Department Address
Head Office Sports Direct International plc
Unit A Brook Park East
Shirebrook
NG20 8RY

Alternative Ways to Contact Sports Direct

As noted above, the fastest, easiest and most direct way to contact the Sports Direct head office is to call the dedicated head office contact number on 0844 248 2683. This line is manned by trained customer service experts from 8am to 8pm every day of the week with the exception of Sunday, when it operates the reduced opening hours of 10am to 5pm. Between these hours of operation, a member of Sports Direct staff will be able to talk you through returning items, getting refunds, arranging exchanges of items, replacing items that have broken under warranty, making a complaint about a product, making a complaint about service standards, making a complaint about any human rights abuses you have seen in store, or enquiring about getting a job with the company.

You will also be able to talk to the Sports Direct boffins on the other end of the Sports Direct customer contact line about anything you need extra information on, from products in store, to brand names carried and the right gear for the sports you play – nothing’s worse than getting halfway through a long training session in the wrong gear!

However, it may not always be possible, convenient or desirable to ring the head office directly if you want to speak to Sports Direct. You may need instead to contact them by other means, such as:

Online Contact Form

The official Sports Direct website (this isn’t it) has a contact form on it’s Contact Page which allows customers to get in touch directly by cutting out the middleman and speaking straight to the company. Optimised with questions and details that will help get your queries to the relevant staff, so you can be helped as quickly and effectively as possible, the Sports Direct contact form sends your message directly. However, can be difficult to see when you’ve successfully reached the company and your message has been read.

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Social Media

Social media takes a lot of the old hassle out of contacting big companies. Sports Direct maintains an active and involved social media presence on both Facebook and Twitter, and can be reached on both sites.

On Facebook, you have the option of speaking to the company through wall posts, direct messages and tags. Of the three options available, wall posts are the most publicly visible – up for all to see on the official facebook page for the company and subject to public scrutiny, they are the most likely to get a quick, in-depth response because, as Cesar Flickerman says, “the world is watching.” Direct messages are a more discreet and private option, between you and the company customer service worker on the other end of the line, so there will be no public pressure for a response – but you will be able to see when the company has read the messages and quickly respond to any correspondence.

Twitter provides a completely different option to Facebook while maintaining the same themes – users can only use two options, which are tweeting at a company publicly or privately DM’ing (Direct Messaging) them. Tweeting at them serves a similar function to posting on a facebook wall, and despite the smaller character count the pressure is the same – the world is watching.

A direct message is a much more private way to work through your grievances or your questions with Sports Direct, although being out of the public eye is a double-edged sword in this case – your correspondence will be private, if it occurs at all, because without the public pressure of a visible post, thew company may be less inclined to reply at all.

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If you’d rather cut out the internet middleman and replace him with a literal middleman who carries post for a living, you could use an old-fashioned pen and paper to get in touch with the Sports Direct head office – just address your letter to the following postage address and send away!

Sports Direct International plc
Unit A Brook Park East
Shirebrook
NG20 8RY

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