Specsavers

0843 208 1727

Contact Specsavers on 0843 208 1727 for assistance with eyecare and hearing care from the British high street opticians chain. Specsavers Optical Group Ltd operates throughout Europe and in Australia and New Zealand as well as Britain. Since launching in Guernsey in 1984, Specsavers has become a major player in the UK opticians market. Most people know the brand for its popular catchphrase, “Should’ve gone to Specsavers!” which features in TV advertising.

Specsavers Contact Numbers

Use the following table to find the number you need to call to connect with a Specsavers department. These helplines are for general queries and concerns, or those not regarding store services. For specific issues with Specsavers services, find the details to contact your local store directly here. If you have an eye problem requiring medical attention, contact your GP or go to A&E.

Department
Phone Number
Opening Times
Eyecare
0843 208 1727
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) 9.00am – 5.00pm
Healthcall
0844 248 2741
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) 9.00am – 5.00pm
Audiology
0844 248 2742
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) 9.00am – 5.00pm
Corporate
0844 248 2743
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) 9.00am – 5.00pm
Press Office
0844 248 2744
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) 9.00am – 5.00pm
Careers
0844 248 2745
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) 9.00am – 5.00pm

Eyecare

Call the primary Specsavers helpline on 0843 208 1727 for assistance with its primary services in eyecare. Specsavers helps to monitor and maintain eye health with eye tests and prescription glasses. Their wide range of frames has various offers available, such as 2 for 1 from £69. Specsavers also offers free trials of contact lenses, and an all-inclusive Easycare direct debit package.

Healthcall

Some people may not be able to visit an optician due to a physical or mental disability. Call 0844 248 2741 to find out if you are eligible for a Healthcall home visit for a free eye test. If you need glasses as a result of the eye test, Specsavers will deliver them to you in 2 weeks. Please note that Specsavers Healthcall does not currently operate in the Channel Islands or the Isle of Man.

Audiology

In addition to eyecare services, Specsavers provides hearing care services. Call 0844 248 2742 for more information or to book a free hearing test. Hearing loss affects 1 in 6 people in the UK, so contact Specsavers to check your ear health. They will provide advice and solutions for hearing problems or protection and prevention. Specsavers also has offers and deals on hearing aids.

Corporate

Businesses are often responsible for the eyecare of their employees at work. Office and workshop staff and drivers need safety or prescription eyewear. Employers should call 0844 248 2743 to find out how to join the Corporate Eyecare Scheme at Specsavers. The eVoucher system allows employers to meet legal requirements for employee eyecare at great value prices.

Press Office

Members of the media can call 0844 248 2744 to contact the Specsavers Press Office with relevant enquiries. Specsavers customers and members of the public should refer to other helplines. The Press Office can assist publications and outlets with Specsavers press releases and magazine information. Journalists can also request interviews with opticians or audiologists.

Careers

Interested in a career with Specsavers? Call 0844 248 2745 to reach the in-house recruitment teams and discuss opportunities. Specsavers is a family-run business with strong working values. Besides optometrists and audiologists, there are roles in stores for assistants and managers. Call to speak with Specsavers recruitment about retail vacancies or store support office roles.

Other Ways to Contact Specsavers

To get in touch with Specsavers quickly without speaking on the phone, get on Facebook. Someone will be there to help you from 9am to 5pm on weekdays and 9am to 4pm on weekends. You can also try Twitter, where Specsavers answers queries from 9.30am to 5pm on Monday to Friday. If you don’t use social media, then you can fill out an online form for enquiries or feedback.

Other than messaging them online, you could contact Specsavers by post. This will obviously take a while longer before you get a response. If you write to the Freepost address and include your store details, Specsavers will forward it there for you. Otherwise, you can write directly to the head office in Guernsey. Send serious written complaints to the address below to escalate them.

Department
Address
Local Store Redirect
Customer Care Manager
Specsavers Optical Group
FREEPOST GU209
GUERNSEY
GY1 5SS
Head Office
Specsavers Optical Group
La Villiaze
St. Andrews
Guernsey
GY6 8YP