sky head office contact number

Sky, formerly British Sky Broadcasting, is a company in the UK which provides TV, Broadband and Fixed Line services to its customers.

Sky Contact Numbers

Sky Phone Number
Head Office  0844 826 8012
Sky Complaints 0843 557 3712
Customer Services  0843 557 3746

Sky Head Office Opening Hours

Department Opening Hours
Head Office 8:30am-11:30pm, 7 days a week

Sky Head Office Address

Department Address
Head Office Sky Business
Grant Way

Reasons to contact the Sky Head Office:

      • If you are unsatisfied with your Sky account and wish to alter or close it.
      • If you are unhappy with service you have received via Sky customer services.
      • If you have been charged for something you didn’t purchase and wish to complain to Sky about the matter.
      • If you wish to make a complaint about a certain individual who have spoken to with Sky.
      • If you are unsatisfied with the customer service that you have received previously.

Can you buy Sky without a landline?
How does Sky Fibre work?
How does Sky Go work?
How is Sky Q installed?
Where do I complain about Sky?

Sky TV

sky contact numberSky offers a range of channels and TV bundle options which are great for any home. Ringing the number above will put you through to a member of the customer service team at Sky. From there, they will help you decide which bundle will be best for you. You can negotiate any price with your customer service advisor, and they will do their best to get the best price for you.
Bundles start from £20 a month and can be personalised to the channels you tend to watch the most. You may be offered an introductory offer including all of the Sky channel options. However, we advise reading the small print, as you may be asked to pay the full price after your trial period.
With over 50HD channels to choose from and over 200 box sets available for you to download, it is easy to see why Sky are one of the leading TV sales services in the UK today.
With Sky TV, there are new ways to watch on the go. With the Sky Go app, you can watch Sky on your console, tablet, or mobile phone. There are also different boxes you can buy from Sky such as Sky + and Sky Q, which give options to record, pause live tv and rewind/fast forward through TV shows.

Sky Broadband

Sky Broadband is another service from Sky which offers its users a range of broadband options. Announced in March 2013, Sky offers super fast broadband at low costs. If you already have Sky TV and wish to upgrade your current broadband provider service, the cost can start from as little at £5. For more information on how this service works and which broadband deal is the best for you, ring the number above and we will put you through to a member of the customer services team at Sky. From there, a member will talk you through the best deal for you and discuss prices and payments.

Sky Academy

Sky believe in the power of young people. Combining creative and technical skills, Sky academy sets out to give young people the skills to achieve their career goals. By offering work experience in roles that young people want to explore, Sky Academy aims to get young people from college age to post-graduates the opportunity to work for them in their fast paced Academy. To find out information on how to sign up for the Sky Academy and what kinds of work experience and graduate jobs they can offer young people wanting to enhance their skills.


Can you buy Sky without a landline?

Sky boxes require a landline to work in your home. If you do not have one, you can pay a one-off payment of £25 for the installation of one. For more information on this service, ring the number above and we will put you in contact with a member of the Sky customer service team.

How does Sky Fibre work?

Fibre optic broadband works by allowing for super-fast broadband as well as the ability to host loads of gadgets. Sky fibre works via the installation of fibre optic broadband. This broadband is thought to be a fast worker because of the fibre optic cables producing high-speed connectivity. For more information on Sky Fibre and how the process works, ring the number above and you will be put through to the relevant department at the Sky Head Office.

How does Sky Go work?

Sky Go works on the creation of a login with Sky. Once you have created this login, you can download the Sky Go app on any device that can download it. Once you have done this, you can watch your favourite shows and movies on the go.

How is Sky Q installed?

Sky Q is a brand new way to watch TV with Sky. You’ll receive a brand new box, and viewing card. As this is a brand new box from Sky, you will be unable to transfer any tv shows or movies over to your new box. So make sure you’ve watched everything in your planner! Once you have received your box and viewing card, an installation specialist will come to your house and install everything for you.

Where do I complain about Sky?

If you wish to make a complaint about Sky or any customer service you have received from Sky, ring the number above and ask to be put through the customer complaints department. Once through, a member of staff will take your complaint further.

About Sky

Sky was originally founded in 1989, as a subscription service. The service soon expanded, with the creation of Sky Sports and Sky movies. During the 2000’s, Sky released its digital box, which promised a whole new way of viewing television. Since then, the service has introduced Sky broadband as well as Sky multi room and video on demand. For more information on the Sky company, ring the number above.

Below is Sky’s latest TV advert for Sky Sports, which aired in August 2016:



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