• Business Name: Sky
  • Head Office Number: 0844 826 8012
  • Opening Times: 8:30am-11:30pm, 7 days a week
  • Head Office Address: Sky Business
    Grant Way
    TW7 5QD
  • Website:

sky head office contact number

Sky, formerly British Sky Broadcasting, is a company in the UK which provides TV, Broadband and Fixed Line services to its customers.

Sky Connection Numbers

Sky Number
Sky Head Office  0844 826 8666
Sky Complaints 0843 557 3712
Sky Customer Services 0843 557 3746
Sky TV  0844 826 8012
Sky Broadband 0844 249 2653
Sky Academy 0844 249 2655

By calling the above numbers, we can connect you to those Sky departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Can you buy Sky without a landline?
How does Sky Fibre work?
How does Sky Go work?
How is Sky Q installed?
Where do I complain about Sky?

Sky Head Office – 0844 826 8012

The Sky head office is the office to call if you need to resolve an issue with Sky beyond the capabilities of ordinary customer service staff. Maybe you want to cancel Sky, maybe you want to arrange an update to your terms of service, or alter your subscription; maybe you want to talk about programming or channel usage, dispute a bill, bring legal action against Sky, pitch a TV show, apply for an advert or try your hand at becoming a Sky career… person. Whatever your reason for calling Sky, ordinary customer service won’t do the job, and you need to get in touch with the big guns: the heavy hitters: the elite. You need to be able to speak to the most distinguished expert in their field at any one time, with no regard for process or bureaucracy: you need to get on the horn to people who know things about Sky, and who can help you with those things. In short, you need to call the Sky head office, and you need to do it now. In that case, you’re in luck – the Sky head office contact number above is a direct line to the headquarters for international telecoms and broadcasting giant Sky, and will connect you presently.

Sky Complaints – 0843 557 3712

If you need to make a complaint to Sky, you can do so at any time with the expeditious and confident use of the Sky complaints number, listed just above this paragraph in blue, or in the table above. It is easily distinguished from the others by its title – Sky Complaints Line. Using this number, you can easily and quickly register a complaint with those departments that are most likely to be able to help you – namely, the Sky head office complaints department, linked to all other Sky departments by the incredible communicative web of computers and phone lines inherent to the Sky head office organisational system. With the ability to quickly and efficiently liaise with other specialist departments, including accounts, legal, programming, executive, marketing, complaints, customer service, organisational, presidential, televisual, telecommunicational, scheduling, IT, PR, HR and JRR, the Sky complaints line is a sort of one-stop shop for resolution of complaints.

Your will most likely need to leave some contact details or account information in order to access your complaint portfolio properly, but this is perfectly normal, and not just for Sky complaints – the first part of any successful complaint is correctly isolating the account concerned and the nature of the complaint, as well as arranging the appropriate means to keep you in the loop about the progression of your complaint – by email, by post, or even via telephone calls, if that is what suits you best. Using these methods, it will also be possible for the Sky complaints team to get in touch to follow up with more information, gain additional context or administer the compensation to which you may be due, depending on the severity of your complaint. You can also use this number to cancel Sky, after first complaining about it and providing what is presumably the reason for your departure. Like most company complaints, complaining about Sky this way will result in a net positive impact on the world, as Sky adapts to prevent the same thing happening again and becomes a better company, while future customers are spared your pain.

Sky Customer Services – 0843 557 3746

Sky customer service can be reached on the number above, and are very persuasive. Each of the numbers listed on this page is partially to do with the Sky customer service departments, as complaints, the head office reception team and the TV, Broadband and Programming numbers are all manned by trained teams which technically fall under the customer service umbrella. However, if you are in need of help from the Sky satisfaction mongers, you can call the customer service line rather than these other, more specialised phone lines, allowing you to avoid pigeonholing your issue into any one particular spot and meaning that specialisation is possible later, once you have had professional advice concerning the direction in which you need to move.

This is especially useful considering the complex, multi-disciplinary nature of Sky customer service. You may need to get in contact to speak about your account, update your details, arrange for an upgrade or a downgrade, consult concerning programming, pitch an idea, reference advertising, apply a discount code, renegotiate your subscription, organise a channel cancellation or addition, complain concerning connectivity, signal, service or prior interactions, make a complaint about the suitability of materials shown on Sky TV, troubleshoot broadband, troubleshoot a hardware issue such as a Sky remote malfunction or a Sky satellite dish being blown away by hurricane-force winds (please do not attempt to report or repair this problem until after the storm has subsided). As a result, the ability to call the Sky customer service number – which, as noted above, is listed in blue at the top of this paragraph, like a hovering blimp serenely observing the bustle below.

Sky TV – 0844 826 8012

sky contact numberSky offers a range of channels and TV bundle options which are great for any home. Ringing the number above will put you through to a member of the customer service team at Sky. From there, they will help you decide which bundle will be best for you. You can negotiate any price with your customer service advisor, and they will do their best to get the best price for you.
Bundles start from £20 a month and can be personalised to the channels you tend to watch the most. You may be offered an introductory offer including all of the Sky channel options. However, we advise reading the small print, as you may be asked to pay the full price after your trial period.
With over 50HD channels to choose from and over 200 box sets available for you to download, it is easy to see why Sky are one of the leading TV sales services in the UK today.
With Sky TV, there are new ways to watch on the go. With the Sky Go app, you can watch Sky on your console, tablet, or mobile phone. There are also different boxes you can buy from Sky such as Sky + and Sky Q, which give options to record, pause live tv and rewind/fast forward through TV shows.

Sky Broadband – 0843 557 3712

Sky Broadband is another service from Sky which offers its users a range of broadband options. Announced in March 2013, Sky offers super fast broadband at low costs. If you already have Sky TV and wish to upgrade your current broadband provider service, the cost can start from as little at £5. For more information on how this service works and which broadband deal is the best for you, ring the number above and we will put you through to a member of the customer services team at Sky. From there, a member will talk you through the best deal for you and discuss prices and payments.

Sky Academy – 0843 557 3746

Sky believe in the power of young people. Combining creative and technical skills, Sky academy sets out to give young people the skills to achieve their career goals. By offering work experience in roles that young people want to explore, Sky Academy aims to get young people from college age to post-graduates the opportunity to work for them in their fast paced Academy. To find out information on how to sign up for the Sky Academy and what kinds of work experience and graduate jobs they can offer young people wanting to enhance their skills.


Can you buy Sky without a landline?

Sky boxes require a landline to work in your home. If you do not have one, you can pay a one-off payment of £25 for the installation of one. For more information on this service, ring the number above and we will put you in contact with a member of the Sky customer service team.

How does Sky Fibre work?

Fibre optic broadband works by allowing for super-fast broadband as well as the ability to host loads of gadgets. Sky fibre works via the installation of fibre optic broadband. This broadband is thought to be a fast worker because of the fibre optic cables producing high-speed connectivity. For more information on Sky Fibre and how the process works, ring the number above and you will be put through to the relevant department at the Sky Head Office.

How does Sky Go work?

Sky Go works on the creation of a login with Sky. Once you have created this login, you can download the Sky Go app on any device that can download it. Once you have done this, you can watch your favourite shows and movies on the go.

How is Sky Q installed?

Sky Q is a brand new way to watch TV with Sky. You’ll receive a brand new box, and viewing card. As this is a brand new box from Sky, you will be unable to transfer any tv shows or movies over to your new box. So make sure you’ve watched everything in your planner! Once you have received your box and viewing card, an installation specialist will come to your house and install everything for you.

Where do I complain about Sky?

If you wish to make a complaint about Sky or any customer service you have received from Sky, ring the number above and ask to be put through the customer complaints department. Once through, a member of staff will take your complaint further.

About Sky

Sky was originally founded in 1989, as a subscription service. The service soon expanded, with the creation of Sky Sports and Sky movies. During the 2000’s, Sky released its digital box, which promised a whole new way of viewing television. Since then, the service has introduced Sky broadband as well as Sky multi room and video on demand. For more information on the Sky company, ring the number above.

Below is Sky’s latest TV advert for Sky Sports, which aired in August 2016: