Shell UK

0844 257 4586

Contact Shell UK by calling 0844 257 4586 to transfer through to the Shell UK head office switchboard. Shell is a global group of companies in the energy industry. Since forming from two British and Dutch companies in the early 1900s, Shell has become the fifth largest company in the world. Across the globe, Shell employs almost 100,000 people. The international head office is in the Netherlands, but Shell has a UK head office in London as well. You can contact them there regarding Shell UK and its operations.

Shell UK Contact Numbers

Contact Shell UK by calling the phone numbers listed here. You should be able to connect with Shell during their opening hours.

Department
Phone Number
Opening Times
Shell UK Head Office
0844 257 4586
(Mon – Fri) 8am – 5pm
(Sat – Sun) Closed
Shell UK Complaints Department
0844 257 4587
(Mon – Fri) 8am – 5pm
(Sat – Sun) Closed
Shell UK Drivers Club & Shell Go+
0844 257 4588
(Mon – Fri) 8am – 5pm
(Sat – Sun) Closed
Shell UK Media & Investors
0844 257 4589
(Mon – Fri) 8am – 5pm
(Sat – Sun) Closed
Shell UK Business Customers
0844 257 4590
(Mon – Fri) 8am – 5pm
(Sat – Sun) Closed
Shell UK Careers & HR
0844 257 4591
(Mon – Fri) 8am – 5pm
(Sat – Sun) Closed

Shell UK Head Office

If you need to contact Shell UK with an enquiry, then call 0844 257 4586 and press 3. As an energy company, you might want to know what Shell is doing about sustainability. You can enquire about how Shell supports society and find out more about their decommissioning practices. Ask about any area of business, from Shell petrol stations to home energy. If you know the name of the person or department at Shell UK that you want to speak to, they may be able to put you through (if someone is available).

Shell UK Complaints Department

If you have a complaint about anything relating to Shell UK, then call 0844 257 4587. Report any problems that you experience with their website or physical locations and services. You might want to complain about the quality of a product or its marketing. Shell offers an online feedback survey specifically for customers after visiting a Shell service station here. Your feedback will help Shell to improve its operations in the UK. You can complain if you are not happy with their progress towards renewable energy.

Shell Drivers Club & Shell Go+

Shell UK previously had a loyalty club offering rewards to drivers using their services. In 2019, they are replacing the Drivers Club with their new rewards scheme. This is called Shell Go+ and offers discounts per visit rather than collecting points. If you have a question or complaint as a Drivers Club member, then call 0844 257 4588. You can get help with transferring your old points to new rewards under the current Shell Go+ scheme so that you don’t lose out. Give feedback on the scheme if you are not happy.

Shell UK Media & Investors

The press area handles all the reports that come from Shell to its customers and partners. This includes investor information and media relations. You can contact Shell with media enquiries by calling 0844 257 4589. You can also call them with investor enquiries regarding Shell’s corporate and financial activities. Shell provides a mobile app for Investor Relations & Media so that journalists and investors can easily stay up-to-date. Call Shell to report any issues with their app or the content available on it.

Shell UK Business Customers

Business customers who trade with Shell or have an interest in trading should contact them to discuss this line of business. If you want to discuss the Fuel Card, then you can call Shell on 0844 257 4590. Contact Shell if you would like to discuss engine oils and lubricants for business purposes, including in the aviation industry. Shell has been manufacturing chemicals for more than 80 years. You can contact them for further information on their processes and on their extensive fuel station network as well.

Shell UK Careers & HR

Shell does not accept speculative applications, but you can still discuss a specific vacancy. This includes their annual graduate programme and internships. Areas of work within Shell include global opportunities in engineering and geoscience, as well as the usual administrative side. Contact Shell on 0844 257 4591 if you want to talk to someone at Shell about careers within the company. If you are already working for Shell, then you can enquire about Shell’s pension fund or the helpline for employees.

Other Ways to Contact Shell UK

If you need to contact Shell UK, they have dedicated social media profiles on Facebook and Twitter. However, it is probably not the fastest way to get a reply as they are not guaranteed to see your message. Rather than posting public e-mail addresses, Shell UK allows you to message them directly online. You can submit a Shell Support request here, choosing the topic from the drop-down list. Alternatively, you could post a letter to the Shell UK head office at their address below, using a trackable mail service.

Department
Address
Shell UK Head Office
Shell Centre
Belvedere Road
Lambeth
London
SE1 7NA