Severn Trent

0843 557 3573

Contact Severn Trent on 0843 557 3573 to speak to the head office of the UK water company. Severn Trent took its name from the two major rivers in its catchment area when it formed in 1974. The company is responsible for managing water supply and the treatment and disposal of sewage. Severn Trent plc, the privatized parent company for Severn Trent Water, formed in 1989.

Severn Trent Contact Numbers

Use the following numbers if you need to connect to the Severn Trent head office. The Severn Trent Centre closes on Sundays.

Department
Phone Number
Opening Times
Head Office
0843 557 3573
(Mon – Fri) 8.00am – 9.00pm
(Sat) 8.30am – 5.30pm
(Sun) Closed
Media
0843 557 5222
(Mon – Fri) 8.00am – 9.00pm
(Sat) 8.30am – 5.30pm
(Sun) Closed
Complaints
0844 453 0159
(Mon – Fri) 8.00am – 9.00pm
(Sat) 8.30am – 5.30pm
(Sun) Closed
Corporate Governance
0843 290 7098
(Mon – Fri) 8.00am – 9.00pm
(Sat) 8.30am – 5.30pm
(Sun) Closed
Investors
0844 453 0212
(Mon – Fri) 8.00am – 9.00pm
(Sat) 8.30am – 5.30pm
(Sun) Closed
Careers
0843 290 7105
(Mon – Fri) 8.00am – 9.00pm
(Sat) 8.30am – 5.30pm
(Sun) Closed

Head Office

Call 0843 557 3573 to reach the Severn Trent head office, also known as the Severn Trent Centre. You could be calling for any reason within a professional capacity. Whatever the purpose, the head office staff will do their best to assist you. If they are not able to answer your enquiry, they will pass you on to somebody who can. Leave your details if you need them to call you back.

Media

Contact the press office for Severn Trent plc on 0843 557 5222 with media enquiries. Call for clarification or further statements on all company announcements, from business events to charity partnerships. The media team can supply your publication with Severn Trent images, whether of logos, reservoirs, or workers. Journalists can also send e-mails to media@severntrent.co.uk.

Complaints

Customers should contact the emergency or billing helplines first of all whenever there is a problem. You can then contact the head office complaints team on 0844 453 0159 to escalate an unresolved issue. It can take 10 working days to conduct a review. If you would rather deal with it in person, call to arrange a face-to-face appointment. You can then take it to CCWater or WATRS.

Corporate Governance

It is important for a water company to be sustainable, and make responsible choices. If you have a question about Corporate Responsibility at Severn Trent, then call 0843 290 7098 to ask it. Find out about the company’s values and how it demonstrates them with its approach to these commitments. This includes supply chain policy and addressing the gender pay gap inequality.

Investors

Investors in Severn Trent plc can call 0844 453 0212 for assistance. Ask to speak with Ruban Chandran, the Head of Investor Relations, or the Investor Relations manager Richard Tunnicliffe. Discuss stock prices and the latest investor news. This includes financial reports and business strategy changes. They are also contactable by e-mail at investorrelations@severntrent.co.uk.

Careers

The water industry faces massive challenges, but if you are passionate and smart, why not be part of the solutions? Call 0843 290 7105 if you want to work for Severn Trent. Ask to talk to a person in HR about career opportunities with the company. They can tell you more about available roles and how to apply for them. You can also e-mail them at recruitment@severntrent.co.uk.

Other Ways to Contact Severn Trent

Customers can receive support if they contact Severn Trent on Facebook or Twitter. They can also submit an online contact form, or send an e-mail directly to customercare@severntrent.co.uk. Businesses with queries can get in touch with Severn Trent by e-mail at enquiries@stservices.co.uk. Other than this, there is the option of writing a letter to send to Severn Trent in the post.

Department
Address
Customer Services
Severn Trent
PO Box 409
Darlington
DL1 9WF
Head Office
Severn Trent Centre
2 St John’s Street
Coventry
CV1 2LZ