Selfridges is a luxury department store based in the UK. They sell a number of different brands and products, which you can enquire about by calling their head office on 0844 248 2682.
Selfridges Contact Numbers:
|Head Office||0844 248 2682|
|Customer Services||0843 557 3617|
|Suppliers||0843 208 5049|
|HR||0843 208 5050|
|Payroll||0843 208 5051|
When you dial 0844 248 2682 you will be put straight through to the Selfridges head office which is split into a number of different departments. After confirming you are through to the Selfridges head office, the automated switchboard will ask you to press 1) to discuss any products in a Selfridges store 2) to enquire about Selfridges delivery, 3) for returns and exchanges, 4) to locate your nearest Selfridges store and 5) to make a complaint about Selfridges service or products.
Selfridges has a number of stores in the UK and so when you call their customer services department on 0843 557 3617 you will be put through to the main department who will ask you to state the Selfridges store you are calling about (eg. your location) and you will then be put through to the customer services team of that store. Here, you will speak directly with an assistant where you can discuss anything from the facilities available in that store, check that a product you find online is available to buy in your local Selfridges, make a complaint about customer service you received and discuss your click and collect options.
Suppliers of Selfridges can call 0843 208 5049 if they need to get in touch with the Selfridges team to report a missing item or inform a store of a late delivery. However, because the number takes you straight through to the Selfridges operations team you can also call just to find out a little more information about who supplies Selfridges. If you are a supply company looking to work with Selfridges, simply state where you are calling from and your reason for calling.
Selfridges HR department is reachable on 0843 208 5050 and you can contact them during their opening hours Monday-Friday if you are a member of the Selfridges team. Because the team houses a number of different departments, you will be met with an automated message that will thank you for contacting Selfridges HR and then ask you to press 1) to discuss your current role at Selfridges, 2) for holiday and sickness pay 3) to report an absence 4) to make a secure complaint about management and 5) to discuss any progression opportunities that might be available to you.
Speak directly with a member of the Payroll team by calling 0843 208 5051 and stating your full name, job role and the store that you work in. Once you have been found on the employee database you can discuss anything from tax codes and national insurance to pay rises and missed payments over the phone. If you do have an issue with your pay, the payroll team will aim to solve it there and then.
Other ways to contact Selfridges