Scottish Power

0843 218 4725

Contact Scottish Power on 0843 218 4725 to reach the head office of the Big Six energy supplier. Scottish Power is a subsidiary of the Spanish utility company Iberdrola. The company is committing to clean renewable energy, and is a UK leader in wind power. Scottish Power generates and supplies gas and electricity to central and southern Scotland, northwest England, and north Wales.

Scottish Power Contact Numbers

Connect to the Scottish Power head office using the numbers below. Call the main head office helpline if you do not see the department you need in the following list. Business hours could vary, depending on availability of staff and public holidays.

Department
Phone Number
Opening Times
Head Office
0843 218 4725
(Mon – Fri) 8.00am – 10.00pm
(Sat) 8.30am – 6.00pm
(Sun) Closed
Complaints
0843 218 9638
(Mon – Fri) 8.00am – 10.00pm
(Sat) 8.30am – 6.00pm
(Sun) Closed
Media Relations
0843 557 3861
(Mon – Fri) 8.00am – 10.00pm
(Sat) 8.30am – 6.00pm
(Sun) Closed
Investor Relations
0843 596 4179
(Mon – Fri) 8.00am – 10.00pm
(Sat) 8.30am – 6.00pm
(Sun) Closed
Recruitment
0843 596 4180
(Mon – Fri) 8.00am – 10.00pm
(Sat) 8.30am – 6.00pm
(Sun) Closed
Procurement
0843 596 4181
(Mon – Fri) 8.00am – 10.00pm
(Sat) 8.30am – 6.00pm
(Sun) Closed

Head Office

When you need to speak to senior staff at Scottish Power, call 0843 218 4725. The adviser can assist with general queries and transfer you through to the appropriate departmental team member. This may be the HR Director Hamish Watson, the Finance Director David Wark, or the Chief Corporate Officer Keith Anderson. If you cannot speak to them directly, request a call back.

Complaints

When customer services are initially unable to resolve a problem, escalate it to the complaints team. Call 0843 218 9638 and be ready to provide your Scottish Power account information and the details of your complaint. Internal reviews could take several weeks before you receive a final response. After 8 weeks with no satisfactory solution, you can contact the Energy Ombudsman.

Media Relations

Professional journalists can contact the Scottish Power press office on 0843 557 3861. A member of the media relations team will assist with enquiries, including public and government affairs. Please note that the team do not handle customer enquiries. They can provide press outlets with statements and releases, as well as official materials like videos and images, upon request.

Investor Relations

As Iberdrola owns Scottish Power shares, shareholders will purchase shares through Iberdrola. Potential, current, or former shareholders and investors can contact the Investor Relations team by calling 0843 596 4179. Alternatively, investors and analysts can e-mail investor.relations@iberdrola.es, while shareholders can send e–mails to accionistas@iberdrola.com.

Recruitment

Want to become one of the employees at the heart of the Scottish Power business vision? Then call 0843 596 4180 and speak to HR at Scottish Power about the recruitment process. Find out how to view and apply to vacancies, either locally or around the world. Learn about programmes for graduates and apprentices or the Engineering Foundation if you are currently a student.

Procurement

Scottish Power is open to new suppliers helping them to generate a greener future. Call 0843 596 4181 if you believe your company is a good match for Scottish Power. Existing suppliers can receive assistance with the SRM system. Contact the Corporate Procurement Process Manager by e-mail with any questions at supplier_purchasing@scottishpower.com.

Other Ways to Contact Scottish Power

For retail customers, there are many ways to get in touch with Scottish Power online. Visit them on Facebook or Twitter, or send an e-mail to contactus@scottishpower.com. Otherwise, they can write a letter to customer services. Business correspondence can go to the Scottish Power head office by post if necessary. Address your letter to the relevant department so it reaches them.

Department
Address
Customer Services
Scottish Power
Customer Services
Freepost SCO5388
320 St Vincent Street
Glasgow
G2 5AD
Head Office
Scottish Power
1 Atlantic Quay
Robertson Street
Glasgow
G2 8SP