Royal Bank of Scotland Head Office Contact Numbers

Department Contact Number Opening Hours
Royal Bank of Scotland Head Office Contact Number 0843 557 3401 Monday- Friday, 9am-6pm
Personal Banking Assistance 0843 557 5143 Monday- Friday, 9am-6pm
Mortgages & Loans Helpline 0844 248 2414 Monday- Friday, 9am-6pm
Fraud Helpline 0844 248 2415 24/7
Complaints 0844 453 0259  Monday- Friday, 9am-6pm
Customer Services Information Line 0844 248 2416 Monday- Friday, 9am-6pm

Royal Bank of Scotland Head Office Contact Number

The Head Office of the Royal Bank of Scotland is based in Edinburgh. The departments in the table at the top of this page are all based within the head office and can be contacted via the contact numbers you see above. If you would like to talk with a member of the head office staff, call the Royal Bank of Scotland Head Office Contact Number on 0843 557 3401. This is a direct line, which means that someone will be able to speak with you as soon as possible.

Personal Banking Assistance

When you have an account with RBS, you will be given the chance to bank online with them. This is a good way to send and receive money, as well as keep on top of your finances. If you are having trouble logging into your account, you can call the Personal Banking Assistance helpline on 0843 557 5143.

Mortgages & Loans Helpline

When it comes to Mortgages and Loans, you will find that RBS has a range that you may be interested in applying for. To find out more information about a certain loan or mortgages you have seen with RBS, or to speak to a specialist about finding the best loan or mortgage for you, call the RBS Mortgages & Loans team on 0844 248 2414. For other departments, see the table at the top of this page.

Fraud Helpline

If you believe that you have been a victim of fraud, call the Fraud Helpline for RBS immediately on 0844 248 2415. This line is open 24/7 and someone will be able to help you as soon as possible.

Complaints

In order to make a complaint about the level of service of you have received from RBS, call the complaints line on 0844 453 0259. This line is direct, however, it can become busy. If you are placed on hold, we suggest you call back.

Customer Services Information Line

For more information on a current account, mortgages, loans, or for more general information, call the Customer Services Information Line on 0844 248 2416. From here someone will be able to help you find what you’re looking for. In order to sign up for an account, or to take out a mortgage, you will be connected to the relevant team for you.