River Island

0843 208 2278

Call 0843 208 2278 to contact River Island head office. Here, you can enquire about products in store, store opening times and store locations.

River Island Contact Numbers:

Departments Number
Head Office 0843 208 2278
Customer Services 0844 453 0170
Complaints 0843 208 2268
Jobs 0843 557 3613
River Island HR 0843 208 5659

Head Office

When you dial 0843 208 2278 you will be put through to the menu switchboard for the River Island head office. This is a quick and easy way to access information about River Island as a company, as well as discuss exchanges and returns. When you make the call, you will be asked to press 1) for delivery enquiries 2) for returns or exchanges 3) to enquire about a specific product 0r 4) to speak to an operator about something else.

Customer Services

Call the River Island customer service team by dialling 0844 453 0170 and stating your area. You will then be put through to the customer service team of your local store where you can discuss things such as service in store, the River Island click and collect service and your River Island store card. If you have a complaint about the service in your local store, you can also discuss this with the operator.


The easiest way to make a complaint to River Island is by calling 0843 208 2268. When you ring, you will be put through to a member of the River Island team who is fully trained in dealing with complaints and disputes about the brand. The team member will ask you for your personal details such as your name and address and will then ask for specific details about your complaint. Most of the time, it is resolved there and then but if your complaint does need to be escalated to a specific department the call handler will explain what is going to happen. If you are told to expect a call back, please make sure you give the correct contact details and a time when you will be available to take the call.


Call  0843 557 3613 to find out what current vacancies are available in your area. The number takes the caller through to an automated switchboard where you can press 1) for current vacancies 2) for application queries and 3) if you are already a member of staff at River Island and need to contact HR. If there are currently no vacancies in your area please consider applying again soon as opportunities are updated regularly.

River Island HR

If you are already a member of the River Island team, whether it’s on the floor as a customer assistant or in the River Island head office, you can use 0843 208 5659 as a reliable way to contact Human Resources. When dialling the number please press 1) for a discussion about your current job at the company 2) to discuss maternity and sick pay 3) to enquire about holiday entitlement and 4) to make a complaint about management. Please give your full name, job role and the store in which you work when you are connected to a member of the HR team so that you can be easily found on the system.

Other ways to contact River Island

You can also contact River Island by Tweeting them.