River Island

River Island
River Island

River Island Contact Numbers:

River Island Contact Number
River Island Head Office 0843 208 2278
River Island Customer Services 0843 208 2278
Recruitment 0844 248 2664

River Island Opening Hours

Department Opening Hours
Head Office Monday to Friday 8am – 7pm

River Island Head Office Address

Department Address
Head Office River Island
Chelsea House
Westgate
London, W5 1DR

River Island is a clothing retailer based in the UK.

Reasons to contact River Island head office:

  • To find your nearest River Island store.
  • To trace a specific product which is not available online or in your local store.
  • To find out how to care for a garment that you have purchased.
  • To apply for a job at River Island or find out more about the application process.
  • To make a complaint about a product, member of staff or shopping experience.
  • To report a misplaced or delayed order.
  • To find out more about the River Island corporate social responsibility.
  • For more information about how clothes are manufactured.

Restocking
Working for River Island
River Island student discount
Recruitment process
Delivery

River Island Clothing

River Island is a high street fashion retailer. The clothing is divided into the following categories: women, men, girls and boys. For women, you will find all kinds of clothing from swimwear to nightwear in sizes 6-16 for the general collection and 18-24 for the Plus size collection which was recently re-launched. For men, you’ll find basic t-shirts which you can mix and match, underwear and even formal suits. River Island’s children’s clothing is usually very popular as it is trend led and fashionable but is still affordable. Some of the girls clothing even matches women’s, so mother and daughter can match. There are two types of children’s clothes: mini (0-5) and standard which is 3-12 years.

River Island Sale

River Island has seasonal sales throughout the year. There are sales from Boxing Day which last until mid-January, where winter stock will be sold at a discount price. There is also a summer sale where discount spring/summer items are sold. Throughout the year, there will be discount events which are usually for a certain type of item, such as ‘20% off swimwear’ or ‘30% off denim’. Lastly, you’ll occasionally find coupons in magazines or online for certain products which you can use online or in-store.

River Island Online

River Island has a website where you can see a full range of products. You’ll also be able to purchase items which are exclusive to the website. If a product that you like is out of stock online, you can search to see if any stores have it available. You can also add an item to your wishlist to create the perfect outfit or just save them to come back to on payday!

River Island Stores

River Island stores are staffed with friendly sales assistants ready to help you put together that special outfit, whether you’re going to a summer wedding, music festival or first date. If a product is ever unavailable in your size, just ask a member of staff and they’ll be able to order it for you- you can have it delivered to the store for free.

The in-store click and collect service is great if you’re out all day and pop into the town at the weekend. All you need is the order number from your email and some ID, such as a driving licence, and you can collect your order at your convenience.

Popular questions about River Island

When do River Island restock?

River Island stores usually receive deliveries a few times a week, which are generally a mix of items that are new in and popular products that may have sold out. If you’re interested in a particular item, call River Island head office using the number on this page and the team may be able to give you an indication of when a product will be back in stock.

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What are River Island like to work for?

You can get a sense of what River Island is like to work for by looking at online reviews. Positive points on the review site Glassdoor mentioned the 100% discount on the uniform, 40% discount for staff, incentives for good performance and a good working environment. Negatives included accusations of bullying from management, lack of rotas provided in advance and sometimes you are paid late.

When is River Island student discount?

River Island does not offer student discount throughout the year, however, there are often student discount events. The events usually involve a store opening late and offering increased levels of discount to students. Sometimes the stores try to create a party atmosphere with drinks, DJs and prizes to be won.

How do River Island recruit? River Island head office contact number

River Island recruitment depends on the store. Some stores will prefer to recruit using the online application process whereas some will like to you apply in the store. For managerial roles, you’ll need to apply online.

Where does River Island deliver to?

River Island delivers to the UK and internationally. Express delivery to the Scottish Highlands, Isle of Wight, Isle of Man and Northern Ireland isn’t available and standard delivery will take longer. Express delivery is available to a number of countries, such as Portugal, Spain, Italy, Finland and Denmark.

About River Island

River Island was originally founded back in 1948 as a shop selling knitting wool. It later expanded to nine stores under the name Lewis Separates. By 1965 there were 70 stores across the UK and the company was rebranded to the name Chelsea Girl, named after King’s Road in Chelsea became a fashion hub. The company expanded into menswear in 1982 before the two companies were merged to become River Island in 1988. In 1993, international expansion became a focal point for the company as it launched in the Republic of Ireland. Stores later followed in the likes of the Middle East, Poland and Russia.

As of 2015, River Island had over 300 stores internationally and the website ships to over 100 countries around the world. The retailer most recently opened stores in Peru and Chile.

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To find out more about River Island, you can call the head office contact number on this page.

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