Pure Gym

  • Business Name: Pure Gym
  • Head Office Number: 0843 557 4798
  • Opening Times: 9am-7pm
  • Head Office Address: 4th Floor, Town Centre House, Merrion Centre, Leeds, LS2 8LY
  • Website: https://www.puregym.com/

Pure Gym Head Office Contact Number

Pure Gym is a chain on gyms in the UK. Based in Leeds, the company have gyms all around the UK, and boasts over 400 000 members currently signed to them. The company has plans to open a further 300 gyms in the UK by 2020.

Other Pure Gym Connection Numbers

Department Number Opening Hours
Customer Services  0843 208 7691 24/7
Head Office  0843 557 4798 9am-7pm
Contracts  0843 208 7692 24/7
Equipment Helpline  0843 208 7693 24/7
Pure Gym Classes  0843 208 7694 24/7
Courses  0843 208 7695 9am-7pm
Complaints  0843 208 7696 9am-7pm

Pure Gym Head Office Contact NumberCustomer Services

Calling- will connect you to the customer services department for Pure Gym. Here, you can enquire about general issues such as contracts and classes. If you would like to sign up to Pure Gym, this is the number to call in order to do so. In order to make a complaint, you should call the Head Office or Complaints number, both of which can be found in the table above.

Head Office

To take a complaint further, or to discuss company memberships with Pure Gym, call the Pure Gym head office on -. Doing so will connect you to a member of the head office team who can assist you further.

If you wish to write a letter to a member of the head office, please address your letter to the following address. Someone from Pure Gym will aim to get in touch with you within 3 weeks of recieving your correspondance:

4th Floor
Town Centre House
Merrion Centre


Unlike many gyms in the UK, Pure Gym do not offer any contracts, and customers can leave the gym at any time, if they so wish. With rolling contracts from Pure Gym, you can expect to pay from £7 for a day pass at their gyms, or from £14 for their monthly memberships.

You can also book online with Pure Gym if you so wish. Simply head on over to the Pure Gym website, and select the gym you would like to sign up to. From here, you can set up a direct debit for your chosen gym, or  you can purchase one day trials in order to try out the gym you would like to join.

Alternatively, you can sign up to Pure Gym after your day pass has handed, simply head to the front desk and speak to a member of staff about membership details.

Pure Gym Head Office Contact NumberEquipment Helpline


For improving general fitness, cardio is the best exercise to take part in. At Pure Gym, you can expect to find treadmills, cross trainers, stair clibers, exercise bikes, steppers and rowing machines. All of these are amazing for improving cardio levels and providing an all round workout.


For developing your skills with weights, resistence and fixed weights are perfect for beginners/ for those who are ready to start definign muscles in the gym. Once you have perfected weight equipment in the gym, you’ll be ready to try out the free weights. For help with any of the eqipment at your local gym, you can ask at the front desk, and someone will oblige. If you would like to speak to someone over the phone, you can do so by calling the number above.



These spaces, found in the majority of Pure Gyms up and down the country, provide a space in the gym for classes to take place. However, you can also book out these areas for you and your friends. This can be done to ensure pirvacy, or any other reason.

Pure Gym Classes

Gym classes with Pure Gym are all included within your monthly price, and help with a variety of things. For example, if you want to lose weight, cardio classes are perfect for you. You can expect to find everything from zumba to cycling with Pure Gym.

If you have goals to achieve, then why not join resistence classes like HIIT training? These are guaranteed to help you gain muscle mass and promote motivation in everyday life.


At Pure Gym, you can sign up to courses! These can range from adding muscle to dropping a few pounds. In 2017, the gym announced the Weight Loss course. This is a course that anyone, both members and non members of the gym, can sign up to in order to drop some weight. The course only costs £35, and can be started right away. The course consists of diet tips and exercise clases, and can be booked by individuals or groups of people.

Pure Gym understand how hard it can be to shift the weight, which is why the course is helpful to those who need guidance on how to shift the pounds.


A complaint can be made to this number over a number of reasons. For example, if someone at your Pure Gym has treated you wrongly, or you would like to make a complaint about the state of your current Pure Gym.

If you feel as though your complaint has been overlooked, you can also call the Pure Gym Head Office Contact Number for more information on how to take your complaint further.

Alternatively, you can write a letter of complaint to the Pure Gym Head Office at the addres below:

4th Floor
Town Centre House
Merrion Centre

If you haven’t yet had a response to your letter, but would still like to take a complaint further, we suggest calling the number above immediately for more information and help on how to complain to the Pure Gym group at the head office.

More about Pure Gym

In 2015, Pure Gym acquired the gyms from its former rival chain LA Fitness, bring their chains around the UK to a total of 141. Along with 24 hour access, Pure Gym members can train with cardio equipment, free weights, classes and other amazing gear. The only downfall to Pure Gym gyms is that they don’t include swimming pools or saunas, which are more likely to be found in larger gym chains.

The company also offer memberships to large companies, you can call thead office contact number above for more information on this.