Premier Inn

 0844 826 8667

Premier Inn is one of the UK’s largest and most successful hotel and hospitality chain, with over 700 locations across the UK. You can contact the Premier Inn head office by calling 0844 826 8667.

Premier Inn Head Office Connection Numbers:

Department Number Opening Hours
Head Office 0844 826 8667 8am-10pm
Mon-Sat
9am-10pm
Sunday
Customer Services 0843 208 2362 8am-10pm
Mon-Sat
9am-10pm
Sunday
Sales  0843 557 3607 8am-10pm
Mon-Sat
9am-10pm
Sunday
HR 0843 658 0847 8am-10pm
Mon-Sat
9am-10pm
Sunday
Marketing  0843 208 2363 8am-10pm
Mon-Sat
9am-10pm
Sunday
Finance  0844 248 2238 8am-10pm
Mon-Sat
9am-10pm
Sunday

Head Office – 0844 826 8667

The Premier Inn head office can be found in Luton, Bedfordshire. You can call the Premier Inn head office if you are interested in the company’s history, the Whitbread company, the Premier Inn’s human trafficking policies, the company policies or the legal information. You can also get in touch with the head office if you have some general corporate questions about Premier Inn, call the head office on 0844 826 8667 you will need to listen to the automatic switchboard message and select the relevant option for your inquiry.

Customer Service – 0843 208 2362

If you are experiencing difficulties with the Premier Inn website, you need to change the date or type of room on your booking, you need to locate a Premier Inn hotel near you or in a specific city, you would like to add breakfast to a booking you have, you would like to make a complaint about an experience at a Premier Inn or about a room or a member of staff, you have some questions about checking in/out of a Premier Inn or you have other questions you can contact the customer service department by calling 0843 208 2362 and choosing the most appropriate customer service option from the automated message.

Sales – 0843 557 3607

If you need some help booking via the website or you need help selecting location or room type you can call the Premier Inn sales department. The sales team will be able to offer you some assistance with your booking, call the sales department on 0843 557 3607.

HR – 0843 658 0847

If you work for Premier Inn and you would like to discuss your upcoming shifts, your shift hours, you would like to discuss something that happened in work that you were not happy with, you would like to know the process of taking some time off, you would like to find out about the employee policies, you need to know the maternity/paternity policies, you need to find out about employee discounts or you have some alternative inquiries. You can reach the HR department by calling 0843 658 0847.

Marketing – 0843 208 2363

You can call the Premier Inn marketing department if you are writing an article or blog post about Premier Inn and you need more information about an advertisement campaign, you need to know about their policies surrounding you using their photos, you need information about a specific hotel or any other information regarding the company. To communicate with the marketing department you need to call 0843 208 2363 and listen to the automated message, select the relevant marketing option.

Finance – 0844 248 2238

If you are due a compensation or refund payment from Premier Inn due to negative experiences or a cancellation you have made you can contact the finance department to review when it will be transferred or other information about the payment. If you work for Premier Inn and have experienced a problem with your wages or payroll, a problem with your taxes/NI or you have not received your payslip you can talk to the finance department by telephoning 0844 248 2238 and listening to the automated message, selecting the suitable option.