Premier Inn

premier-inn-head-office-phone-number

 

Other Useful Premier Inn Connection Numbers:

Premier Inn Number
Head Office 0844 826 8667
Customer Service 0843 658 0847
Complaints 0843 658 0847

By calling the above numbers, we can connect you to those Premier Inn departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Premier Inn Head Office Contact Line Opening Hours

Department Opening Hours
Head Office 8am-10pm Monday to Saturday and 9am-10pm on Sundays

Premier Inn Head Office Address

Department Address
Head Office Premier Inn­­
Central Reservations
Oakley House
Oakley Road
Luton
Bedfordshire
LU4 9QH

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Premier Inn FAQs

How far in advance can I book a Premier Inn hotel room?
What is there in a Premier Inn room?
What are the Premier Inn check-in/checkout times?
What is Sleep Park Fly and where is it available?
How do I book a Premier Inn meeting room and what does it include?

Premier Inn is currently the UK’s largest and most popular hotel and hospitality brand, with over 700 locations across the UK. Begun in 1987 by Whitbread, the company, specialising in budget hotels, is responsible for 70% of their business. If you’ve been to Premier Inn, or you’re going to one, and you have an inquiry to make, answers to find, a problem to report or other feedback, you may need to call the Premier Inn head office on 0844 826 8667. If you are about to set off on a trip featuring Premier Inn, or you’ve just come back from one, keep that useful number in mind – if you need it, you’ll be glad you have it.

When Might You Need To Call The Premier Inn Customer Service Telephone Number?

You may need to call the Premier Inn head office contact number for any one of a range of reasons. You may need to find more information about locations or prices of Premier Inns, or resolve a problem with payments or bookings. You may be escalating a complaint or problem that could not be resolved at the Premier Inn location you visited, or simply be seeking information above and beyond what they were able to provide. As every customer service staff member at the Premier Inn head office is able to transfer you to other dedicated head office staff with more experience or seniority, any question can be answered and any problem resolved, even if you have to go all the way to the CEO of Whitbread for it.

The myriad reasons why you might wish to call Premier Inn Customer Service include, but are not limited to:

  • If you have issues with making or altering a booking
  • If you are having trouble with payments.
  • If you have any questions about Premier Inn.
  • If you are looking for the location of a particular Premier Inn hotel.
  • If you want to find out more about the facilities available.
  • If you need to register a complaint or check up on its progress.

Premier Inn Heathrow

There are a number of Premier Inn hotels within striking distance of Heathrow Airport. The Heathrow Bath Road Premier Inn is located adjacent to the Heathrow Express Railway, which makes it the perfect choice for accessing not just the airport, but central London and all it offers as well. A second Premier Inn at Heathrow can be found just off the M4 exit for Heathrow, making it the logical choice for those travelling by car.

Premier Inn Breakfast

Any Premier Inn guests are offered breakfast as part of their services package, which helps get their day off to a flying start. As a guest at Premier Inn, you can choose between a hot breakfast buffet with bacon, eggs, sausages and black pudding, or a continental breakfast with croissants, pastries, yoghurt and cereals. No matter which one you pick, however, you will receive a bottomless cup of tea or coffee, whichever you prefer!

In the evening, you will also be able to enjoy a delicious dinner at the on-site restaurant sported by many Premier Inn locations. The restaurants on-site are ordinarily chains that have partnered with Premier Inn, and will therefore be most likely chosen from among Beefeater Grill, Brewers Fayre or Taybarns.

Premier Inn Deals

Premier Inn is always running deals and offers to help make your stay more enjoyable and more affordable – after all, the less money you spend on your stay, the more you have to enjoy the rest of your trip! Examples of these deals include a meal deal for £23.99, which allows you a full breakfast in the morning and a two-course meal and drinks on-site. Another prime example is the “Kids Stay Free” deal, which lets children under 16 stay with paying adults for free, in a family-size room with a king-size bed for the grownups and pull-out beds for the children.

For more information on current Premier Inn deals, just call the Premier Inn Head Office on 0844 826 8667.

Premier Inn Discount Code

Premier Inn discount codes can be found online at a wide range of sites, usually those dedicated to offering tickets, vouchers and other freebies. You will be able to use these discount codes to save money on your stay, but make sure to check before using them that they are still valid!

They always have an expiration date and very often, unscrupulous sites leave the vouchers up long after the expiration date has passed.

Premier Inn Business Account

If you regularly travel for business, it may very well be worth your time to get a Premier Inn Business Account, making it much easier to manage your bookings when on business. Not only is it easier to manage your stay and your bookings, you also benefit from a range of bonuses, including:
• A Premier Inn expense card that automatically charges all your expenses to a set account.
• The ability to book hotel rooms and meeting rooms quickly and with no fuss.
• Free set-up and management.
• Interest-free credit on your account.
• You’ll receive one VAT invoice per month concerning your account by the email address linked to your account.
• Placing orders for new cards or cancelling unneeded cards is quick and easy.
• View and manage your expenses online.
• View transactions from the last 36 months online.

Premier Inn FAQs

How far in advance can I book a Premier Inn hotel room?

You can book a Premier Inn room up to a year in advance. Once you’ve made the booking, you will be provided with a booking reference number by email, which you should keep. It’s your confirmation of booking.

What is there in a Premier Inn room?

Every Premier Inn room comes fully equipped with an ensuite bathroom with shower, a double or king-sized bed, a TV, facilities for making your own tea and coffee whenever you like, and a writing desk with wall sockets. If you need a cot for a baby, and iron or a hairdryer, simply request one when booking or when you arrive to have one taken to your room.

What are the Premier Inn check-in/checkout times?

You can check-in to your Premier Inn room at 2pm on the day of your arrival. When you are leaving, check-out is at 12 noon, although the reception is staffed at all times of the day or night, allowing you to check out whenever you like if you need to leave earlier than that – for example, to catch a flight.

What is Sleep Park Fly and where is it available?

Sleep Park Fly is Premier Inn’s trademark airport hotel and parking offer. If you book Sleep Park Fly, you’ll get free parking on-site the night of your stay, and the choice between 2-4, 4-8 or 9-15 days parking at the airport at reduced cost. Operators of this service are carefully vetted to ensure your car’s security while you are enjoying your trip. The Sleep Park Fly deal is available at Gatwick, Stansted, Heathrow and Manchester Airport.

How do I book a Premier Inn meeting room and what does it include?

Booking a meeting room is as simple as contacting the Premier Inn head office on 0844 826 8667 or visiting the official Premier Inn website (this isn’t it). The meeting rooms come equipped as standard with free wifi, a flip chart or whiteboard, whichever you prefer, with pens, desk pads and pens for your guests, and unlimited sparkling or still mineral water.

About Premier Inn

Established in 1987 to compete with Travelodge, Premier Inn started as a project of Whitbread and was originally named “Travel Inn.” In 2005, the company purchased Premier Lodge and combined their forces and infrastructure, combining their name to reflect that and transforming into Premier Inn. Since then, it has pursued a doctrine of aggressive expansion, growing rapidly to encompass over 700 locations and offer over 50,000 rooms!

Premier Inn is well-known across the UK for an iconic and dedicated advertising campaign featuring comedian Lenny Henry, who has been the face of the brand since 2007. With careful marketing and powerful brand imagery, it is now possible for their branding and advertising to be subtle and self-perpetuating – when a member of the public sees Lenny Henry relaxing, they immediately think “Premier Inn.”

The Which? Hotel report of 2015 named Premier Inn as it’s top hotel chain for the UK for that year, with emphasis on multiple aspects of the chain, such as its presentation and hygiene, value for money, comfort of rooms and customer experience.

The Premier Inn head office is based in Dunstable, United Kingdom.

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