Poundstretcher

0844 257 5798

Poundstretcher is a discount store chain in the UK. Since establishing in 1981, the chain has grown to over 400 stores. Previous names were “…instore” and “£-stretcher” in the 2000s. Some larger stores are called Poundstretcher Extra. The brand’s slogan has been “every penny counts…” since 2011. The Crown Crest Group, run by the Tayub brothers Rashid and Aziz, currently owns Poundstretcher. Customers may have seen the Saving Poundstretcher documentary on Channel 4 following attempts to revive it.

Poundstretcher Contact Numbers

Contact Poundstretcher at their head office by calling the numbers below. They can assist with corporate and store enquiries.

Department
Phone Number
Opening Times
Poundstretcher Head Office
0844 257 5798
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Poundstretcher Products
0844 257 5799
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Poundstretcher Store Policy
0844 257 5800
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Poundstretcher Complaints
0844 257 5801
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Poundstretcher Careers
0844 257 5802
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed
Poundstretcher Suppliers
0844 257 5803
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed

Poundstretcher Head Office

Contact Poundstretcher on 0844 257 5798 if you wish to speak to a person at the Poundstretcher head office. Find out more about Poundstretcher as a company, or make corporate enquiries about tax or gender pay gap reports and strategies. Contact them about promotions if you have a question or complaint about terms and conditions or availability. You can also call to ask about their retail developments. Poundstretcher is closing some stores but also opening new ones in different locations. Find out where their new stores are and when they officially open. Call about seasonal summer or Halloween or Christmas ranges.

Poundstretcher Products

Poundstretcher seem to sell a bit of everything, though rarely refrigerated or frozen goods. For the home, they sell decor, small electrical appliances, improvement tools, and kitchen and bathroom furnishings. For children, they usually sell toys, books, and arts and crafts. Their food and drink range caters for cupboard staples like cereal, snacks, sauces, tins, and pasta/rice/noodles. It is a good place to buy cheap bedding and storage solutions, as well as pet supplies. There are household essentials for cleaning, stationery, toiletries, and medicine, plus clothing and garden equipment. Call 0844 257 5799 for more information on products.

Poundstretcher Store Policy

Due to the items being relatively cheap, most people might not consider returning anything to Poundstretcher. Customers might not realize that if they change their mind, Poundstretcher stores operate a similar returns policy to most shops. You will have 28 days to bring back a sealed item in its original condition for a refund or exchange. This does not include consumables like food and drink, or products with hygiene concerns such as bedding and clothing. For faulty products, you have 30 days, but cases like this are at the discretion of the store manager. You always need a receipt. Call 0844 257 5800 for help with returns and refunds.

Poundstretcher Complaints

If you have a bad experience in a Poundstretcher store, ask to speak to the manager while you are there. Otherwise, you can call 0844 257 5801 to complain about the store or the staff. Customers may complain about stores being unclean or the poor organization of stock. Labelling and pricing may be inconsistent as well. Some customers report stores selling out-of-date food or items very close to expiry with no signage to warn them. A common complaint is the lack of customer service in stores. This could be rude staff members, not enough cashiers, or no support from management. Or complain about poor-quality products.

Poundstretcher Careers

Poundstretcher operates more than 400 stores nationwide with over 6,000 employees. If you enjoy helping people to live better on low budgets, call 0844 257 5802 to enquire about career opportunities at Poundstretcher. In stores, the available positions include store managers and supervisors, merchandising managers, and area managers, plus customer service staff. They also require delivery drivers and transport clerks, buying assistants, HR advisors, and payroll administrators to keep Poundstretcher running behind the scenes. Product technologists are also necessary to ensure their own-brand products are within regulation.

Poundstretcher Suppliers

As a leading discounter in the UK, Poundstretcher welcomes new merchandise and bargains for their shoppers. Poundstretcher stocks a diverse mix of products and also “Special Buys” and seasonal ranges. They are always trying to strengthen their supplier base to ensure continuous discount items for the customers. Potential contributors to their ranges of homewares, food & drink, toiletries, and toys should call 0844 257 5803 to speak to the buying team. Clearance and special buy suppliers, in particular, can arrange presentations at the head office on Thursdays. Call or e-mail offers@poundstretcher.co.uk regarding Open to Buy days.

Other Ways to Contact Poundstretcher

If you need to find a Poundstretcher store nearby, you can enter the postcode into the online locator. Poundstretcher stores are generally open from 9am to 6pm, except on Sundays when they open between 11am and 4pm. Your local store’s opening hours may vary, so check before you visit. You can get updates on Poundstretcher products by following them on social media. Leave comments on Facebook and Twitter to discuss things with other shoppers and get the attention of customer services. You can also send e-mails to customer.service@poundstretcher.co.uk. Or write letters to the Poundstretcher head office at this address:

Department
Address
Head Office
Poundstretcher Ltd
Trident Business Park
Leeds Road
Huddersfield
HD2 1UA