To locate your nearest Poundland, enquire about a product or even complain about their customer service, you can contact them by calling 0844 248 2656.

Poundland Contact Numbers

Department Number
Head Office 0844 248 2656
Customer Services 0843 320 9673
Complaints 0844 248 2656
Recruitment 0844 248 2657
Marketing 0843 596 3323

Head Office

The best and easiest way to contact the Poundland head office is by dialling 0844 248 2656 and pressing 1) to ask about a specific product you have found in a Poundland store 2) to find your nearest Poundland from your current location, 3) to ask to speak to the Poundland recruitment team 4) to ask about Poundland’s opening hours, including Sundays and Bank Holidays and 5) to enquire about Poundland prices and how they work.

Customer Services

You might want to get in touch with the customer services team in your local Poundland because you have a complaint to make or want to know if it stocks a particular product. Perhaps you regularly buy something that you couldn’t find on your last visit. Whatever the reason is, if you call 0843 320 9673 you can be put through directly with a customer service team member. If you are talking about a particular product or store it would be helpful if you gave as much information as possible so that the call handler can look into your issue or question.


Poundland want to ensure that all of their customers are 100% satisfied with theirs shopping experience and so have a team of dedicated complaint handlers should anything go wrong. The department is open from Monday-Friday and can be reached on 0844 248 2656. To direct you to the right area of the department, the complaints number is fixed with an automated message that will ask you to press 1) for complaints about in,store service and 2) for complaints about a product you have purchased. The complaints handlers are a friendly bunch and will explain the process to you clearly so that you can be reassured that your complaint is being looked into and dealt with seriously.


If you would like to begin a career at Poundland, whether that be on the shop floor as part of customer service, in their marketing and buying teams or working backstage in their warehouse, the number to call is 0844 248 2657. When the call connects, you can press 1) to find out about current opportunities, press 2) for interview tips, press 3) for help with the Poundland application process and 4) to track an application that you have already submitted to see what its status is.


The Poundland marketing team work hard on Poundland’s advert, brand and campaigns. If you have a question to ask about any of this, they will be happy to assist. If you are a journalist wanting to re-use any of Poundland’s images or if you are a PR company interested in working with Poundland, please call 0843 596 3323. You will be speaking with a member of the Poundland marketing team so please state your full name and reason for calling.

Other ways to contact Poundland

If you don’t want to use the phone to contact Poundland, you can also send a message to their head office address or suppliers can send a message using their suppliers form.