Plusnet

Plusnet Head Office Contact Number

Plusnet Contact Numbers

Department Contact Number
Plusnet Head Office Contact Number 0843 218 4790
Customer Service 0843 557 5241
Complaints 0843 218 4780

Plusnet Head Office Contact Number Opening Hours

Department Opening Hours
Head Office 9am-6pm, Monday to Friday

Plusnet Head Office Address (UK)

Department Address
Head Office

The Balance
2 Pinfold Street
Sheffield
S1 2GU

Plusnet Head Office Contact NumberReasons to call the Plusnet Head Office Contact Number:

  • For information on services available from Plusnet
  • To speak to a member of staff regarding your account
  • To apply for a job at Plusnet
  • To track a delivery
  • To make a complaint about an experience you have had from Plusnet

Plusnet Broadband

Plusnet has a range of Broadband deals for their customers, existing and new. On the Plusnet website, you can view your local deals by entering your postcode. From here, you will see a list of current offers available to you. Alternatively, you can also call the Plusnet Head Office Contact Number and speak to a member of staff about deals available to you. If you would like a deal that includes a phone or fibre optic broadband, this can also be arranged between you and your advisor.

Plusnet Router

When you purchase a broadband service from Plusnet, you will be given a router. The router you receive will reflect your chosen plan with Plusnet. Their latest Hub One router is designed for those with fibre, or normal, broadband services. When picking your service with Plusnet, you can choose to have your router connected and set up for you, or you can set it up yourself. If you are provided with either the 2704n or 582n router, you can easily set these up using the instructions on the Plusnet broadband website. If you are having issues with your broadband router, you can speak to a member of staff at Plusnet using the Plusnet Head Office Contact Number above.

Plusnet TV

Plusnet also offers their YouView TV service to new and existing customers. Plusnet TV works by offering high-speed connection to your favourite sports, tv shows and other apps such as Netflix and YouTube. Much like the Firestick from Amazon, Plusnet TV allows all your favourite shows in one place, as well as all your Freeview channels, all in one place! With Plusnet TV, you can also rewind, pause and record shows. For more information on this item, head over the Plusnet website.

Plusnet Support

If you need help with any aspect of your service with Plusnet, you can call a member of staff on the number above. Alternatively, you can write a letter to the Head Office Address above, or you can check the Plusnet website for advice from their advice section. Here you will also be able to check the status of the connection in your area by entering your postcode.

FAQ’s

What is the Plusnet Speed Test?

The Plusnet speed test allows customers to enter their postcode on the Plusnet website and find out if their area has a stable connection. If you have done this and found that your area has a strong connection, yet you are still dealing with a broken router, we suggest you call Plusnet on the number above.

How can I access the Plusnet Parental Controls?

Plusnet Safeguard is a service from Plusnet that allows parents to safeguard certain sites and searches from their children. Once a site has been blocked using Plusnet’s safeguard service, a “Page Blocked” page will appear for those searching. No record is kept of searches or blocked pages on behalf of Plusnet. For more information on this service from Plusnet, talk to a member of staff.

What do I do if I have Plusnet Problems?

If you are having issues with your Plusnet service, you can check the status of the connection in your area by using the status checker on the Plusnet website. Simply enter your postcode. If you are still having issues, be sure to contact a member of staff from the Plusnet team.

Where is the Plusnet Head Office?

If you would like to write a letter to the Plusnet Head Office team you can do at the address below:

The Balance
2 Pinfold Street
Sheffield
S1 2GU

More about Plusnet

Founded in 1997, Plusnet is a provider of internet, tv, and phone services in the UK. Plusnet has a range of Broadband deals for their customers, existing and new. On the Plusnet website, you can view your local deals by entering your postcode. From here, you will see a list of current offers available to you. When you purchase a broadband service from Plusnet, you will be given a router. The router you receive will reflect your chosen plan with Plusnet. Their latest Hub One router is designed for those with fibre, or normal, broadband services. When picking your service with Plusnet, you can choose to have your router connected and set up for you, or you can set it up yourself. If you are provided with either the 2704n or 582n router, you can easily set these up using the instructions on the Plusnet broadband website.

Plusnet also offers their YouView TV service to new and existing customers. Plusnet TV works by offering high-speed connection to your favourite sports, tv shows and other apps such as Netflix and YouTube. Much like the Firestick from Amazon, Plusnet TV allows all your favourite shows in one place, as well as all your Freeview channels, all in one place! With Plusnet TV, you can also rewind, pause and record shows. For more information on this item, head over the Plusnet website.

If you need help with any aspect of your service with Plusnet, you can call a member of staff on the number above. Alternatively, you can write a letter to the Head Office Address above, or you can check the Plusnet website for advice from their advice section.