Pets At Home

Pets at Home head office contact number

Pets At Home is a pet care retailer based in the UK.

Pets At Home Contact Number

Department Contact Number
Customer Services 0843 557 4574
Head Office 0843 208 1728
Store Locator 0843 557 4574

Pets at Home Opening Hours

Days Opening Hours
Monday- Friday 9am-5.30pm
Saturday Closed
Sunday Closed

Pets at Home Head Office Address

Department Address
Head Office Stanley Green Trading Estate, Epsom Ave, Handforth SK9 3RN

Why would I call the Pets at Home head office contact number?

  • To find the location of your nearest Pets at Home store.
  • For further information about a product or service provided by Pets at Home.
  • To find out more about working for Pets at Home.
  • To make a complaint about a Pets at Home product, service or employee.

Pets at Home

Pets at Home is a specialist retailer for pet care products. The items in the store are designed for all kinds of pets, from dogs to reptiles, chickens to ferrets. You will find all of the essential items that you need to keep your pet happy, such as:

  • Food
  • Beds
  • Cages
  • Grooming
  • Bowls
  • Litter trays
  • Collars/name tags
  • Hutches
  • Fish tanks
  • Cleaning products

Where do Pets at Home rabbits come from?
How does Pets at Home VIP club work?
Who underwrites Pets at Home pet insurance?

Pets at Home Vets

Pets At Home has a network of 350 vet practices across the UK- they are named Vets4Pets and Companion Care. Each surgery keeps late opening hours and offers free car parking. The equipment at each surgery allows the staff to treat the majority of conditions. Facilities in most surgeries include an operating theatre, x-ray, isolation unit, hospital ward, laboratory, blood pressure monitor and dentistry services. The vets are able to provide 24-hour emergency cover so you can be reassured that your beloved pet is in the best hands possible. You can use the Pets at Home website to find your nearest Vets4Pets or Companion Care surgery.

Pets at Home Grooming

Over 200 Pets at Home stores have a Groom Room where you can take your dog or cat to be pampered. The full groom package for dogs includes a pre-bath groom, warm bath, styling, ear cleaning and nail clipping. Prices start from £20 for small breeds to £80 for extra large breeds. You can upgrade the grooming package to include a luxury shampoo, deep conditions, teeth cleaning, breath freshening foam and a refreshing fragrance spray. Some breeds of dogs may need to be hand stripped twice a year which is something that Pets at Home can do for you. You can also get a ‘pawdicure’ for your pets feet or a special groom for puppies under the age of 6 months. For cats, services include hygiene trims, bathing and brushing.

Pets at Home Insurance

Pets at Home Insurance
Pets at Home Insurance

It’s really important to have pet insurance in the event that your pet ever gets ill and needs treatment. Pets at Home has a great pet insurance policy available for dogs, cats and rabbits. You will get a Pets at Home voucher with every policy and they can pay your vet directly on your behalf. You can opt to pay monthly for the policy at no extra cost to you. With dogs, you can choose from the classic or premier policy. You will also get cover not just for veterinary care but for other incidences such as if your dog gets lost or an illness occurs whilst you are travelling abroad with your pet. With the insurance, you will get access to free helplines for bereavement counselling as well as a helpline to assist you in finding a pet minder or a vet.

Pets at Home Adoption

In over 400 Pets at Home stores, there are small pet adoption centres. Here, you can adopt small animals such as rabbits, chinchillas, guinea pigs, hamsters, rats and gerbils that need a loving home. During the pets’ time in the adoption centre, they are given a safe home with food and veterinary care, looking after it until a suitable home is found. Pets will not be sold to anyone under the age of 18. You can also purchase fish in store

Pets at Home Jobs

Whether you wish to work for Pets at Home at a retail level, in the head office or in the grooming salon, you will find an ideal role for you. Job titles include Store Colleague, Dog Grooming Assistant Stylist, Salon Manager, Warehouse Team Manager, Commercial Finance Analyst and much more. You can search for vacancies on the Pets at Home website where you will also find out more information about working for the company and the company values. Best of all, if you work in the Manchester support office, you can take your dog to work. Other benefits of working at Pets at Home include an extra day off for your birthday, a day off to do charity work and 1/2 day leave for your child’s first day at primary school, as well as a discount shares scheme and pension plans.

Pets at Home Opening Hours

The majority of Pets at Home stores are open from 9am-8pm weekdays, 9am-6pm on Saturdays and 10am-4pm on Sundays. However, this does, of course, vary from store-to-store, so to check the opening times of your local store, go to the Pets at Home website.

Popular questions about Pets at Home

Where do Pets at Home rabbits come from?

Pets at Home rabbits are supplied from reputable local breeders, according to the Pets at Home website.

How does Pets at Home VIP work?

Pets at Home VIP club is a loyalty scheme. Each time you swipe your VIP card in-store or use the number online, you will earn benefits to help you save money on everything from pet beds to food and accessories.

Who underwrites Pets at Home insurance?

Pets at Home pet insurance is underwritten by Zenith Insurance Plc.

About Pets at Home

There are over 350 Pets at Home stores in the UK. You can bring your dog to shop in store and they will get a free dog biscuit to keep them happy.

For more information about Pets at Home products, call the Pets at Home head office contact number.