Ovo Energy

0843 178 3856

Contact OVO Energy on 0843 178 3856 to speak to a member of staff at the head office. Stephen Fitzpatrick began OVO Energy in 2009 after constant disappointments from energy suppliers. Private investors fund the British-owned independent company. OVO Energy has over 800,000 customers and is growing year by year. It offers green electricity and gas from renewable sources.

OVO Energy Contact Numbers

If you ever need to contact the OVO Energy head office, use the following phone numbers. Call the main head office number if you are not sure which department you need to contact directly. Opening hours may vary at weekends and on bank holidays.

Department
Phone Number
Opening Times
Head Office
0843 178 3856
(Mon – Thurs) 8.00am – 8.00pm
(Fri) 8.00am – 7.00pm
(Sat) 9.00am – 2.00pm
(Sun) Closed
Complaints
0843 178 3857
(Mon – Thurs) 8.00am – 8.00pm
(Fri) 8.00am – 7.00pm
(Sat) 9.00am – 2.00pm
(Sun) Closed
Media
0843 178 3858
(Mon – Thurs) 8.00am – 8.00pm
(Fri) 8.00am – 7.00pm
(Sat) 9.00am – 2.00pm
(Sun) Closed
Marketing
0843 178 3859
(Mon – Thurs) 8.00am – 8.00pm
(Fri) 8.00am – 7.00pm
(Sat) 9.00am – 2.00pm
(Sun) Closed
Foundation
0843 178 3860
(Mon – Thurs) 8.00am – 8.00pm
(Fri) 8.00am – 7.00pm
(Sat) 9.00am – 2.00pm
(Sun) Closed
Recruitment
0843 178 3861
(Mon – Thurs) 8.00am – 8.00pm
(Fri) 8.00am – 7.00pm
(Sat) 9.00am – 2.00pm
(Sun) Closed

Head Office

First of all, to connect to the OVO Energy head office, just call 0843 178 3856. This is the number for general enquiries, which the staff can then either answer or direct to the right people. If they need to transfer you, the staff in that particular department may not be available. In this case, you can leave your contact details so that they can get back to you later by phone call or an e-mail.

Complaints

If you experience an issue with OVO Energy that customer services can’t resolve, call 0843 178 3857. Ask to escalate the issue to the dedicated Complaints Team and they will work with you to resolve it. They will contact you with an official response within five working days, though it could take up to 8 weeks. After this, you can contact the Energy Ombudsman Service to investigate.

Media

There is always a lot going on at OVO Energy, and plenty to report on. Call 0843 178 3858 if you represent a publication or blog and wish to speak to OVO Energy about a press release. Get a statement from the company about developments in the industry, including sponsorships and public charity work. You can also send any media enquiries by e-mail to media@ovoenergy.com.

Marketing

Image and customer trust is important to the small indepedent brand. If you need to contact the OVO Energy marketing team, then call 0843 178 3859. Go straight to the top and ask for the Marketing Director, Adam Rostom. OVO Energy has outsourcing contracts with Influence Digital and Uncommon Creative Studio, but you can still contact them with campaign ideas or feedback.

Foundation

The OVO Foundation is a charity making a difference to youth poverty, education, and energy access. Call 0843 178 3860 if you have an enquiry about the charity. Ask to speak to the executives Kat Gulyas or Emma Amadi, or the Head of OVO Foundation, Gaby Sethi. Learn how you can participate in research or fundraising. You might have an interest in schemes like Future Builders.

Recruitment

Bring your hard-working personal energy to the energy market and join the OVO team! Call 0843 178 3861 to express interest in a career at OVO Energy. Enquire about vacancies, the application process, and employee culture. Roles include customer service, technology, communications, finance, and industry operations. So call today to find out if there is a place for you at OVO Energy.

Other Ways to Contact OVO Energy

Customers who need to contact OVO Energy can go online. Message the company on Twitter or Facebook, or speak with other customers on the forum. You can send a general enquiry or complaint in an e-mail to hello@ovoenergy.com, or write a letter. OVO Energy has headquarters in Bristol. Send any letters to the head office address below, and allow more time for a response.

Department
Address
Head Office
OVO Energy
1 Rivergate
Temple Quay
Bristol
BS1 6ED