Novotel is a hotel chain focusing on city centre hotels around the world.

Novotel Connection Numbers

Department Number
Customer Services 0844 826 8670
Reservations 0844 826 8670
Head Office 0844 826 8670

By calling the above numbers, we can connect you to those Novotel departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Novotel Opening Hours

Department Opening Times
Monday to Friday 9am-5.30pm

Novotel Head Office Address

Department Address
Head Office (Accor Hotels) 10 Hammersmith Grove
W6 7AP

What beds do Novotel use?
How many Novotel hotels are there in the UK?
How much is Novotel breakfast?

Why would I need to call the Novotel head office contact number?

  • To find a hotel which matches your requirements.
  • To find out more about Novotel rooms and facilities.
  • To contact HR/payroll as a Novotel employee.
  • To alter or cancel a booking.
  • To make a complaint about a Novotel experience.


Novotel city centre hotels are suitable for business and leisure travellers. The hotels are designed to be user-friendly. When you arrive having checked in online, your key will be waiting for you, and upon check out all you have to do is drop off your key and you’ll receive your invoice by email. Each room has wifi, flat screen TVs, an iPod docking system and Live n Dream bed systems with a dual technology mattress. For breakfast, you can choose from a buffet selection, grab something quick or order from the room service menu. The GourmetBar is available for snacks and drinks whenever you feel like it and at the restaurant, you can enjoy local/international dishes. You can work off the stresses of the day at the hotel gym or relax in the In Balance spa. If you need to organise a meeting, the experts can help you plan meetings and seminars using the high-tech conference rooms. Lastly, for families, breakfast and accommodation is free for two children under the age of 16 with entertainment/play areas in the lobby. On a Sunday, check out can be delayed until 5pm, allowing you to make the most of the day.

Novotel London

You can discover London by staying at Novotel hotels- whether you’re visiting for business or to see some of the city’s most famous sights, there will be a hotel for you. There are 12 Novotel hotels with great facilities including swimming pools. Here are some of the Novotel London locations:

  • Novotel London Waterloo
  • Novotel London Blackfriars
  • Novotel London Tower Bridge
  • Novotel London Paddington
  • Novotel London Excel
  • Novotel London Brentford
  • Novotel London Wembley
  • Novotel London Heathrow Airport

Most of the London hotels have swimming pools, meeting rooms and are located in walking distance of tourist attractions. You may even be lucky enough to get a room with a view of the London skyline.

Novotel Edinburgh


There are two Novotel hotels in Edinburgh: Edinburgh Centre and Edinburgh Park. Both hotels are four stars. The Edinburgh Centre Hotel has 180 rooms with wifi and satellite TV, as well as an indoor heated pool, fitness room and five meeting rooms. If you’re hungry, the Elements Restaurant Bar has a great range of contemporary meals. The Novotel Edinburgh Park is a two-minute walk from the Edinburgh Park train station, where there is a new tram system which gives you easy access to the airport and city centre in around 20 minutes.

Novotel York

If you’re visiting the historic city of York, the four-star Novotel York hotel will make an ideal base. It’s a short stroll by the river from the centre and there is a terrace overlooking the River Foss. Kids will enjoy the outdoor and indoor playgrounds and there is an indoor heated pool with natural light, as well as a hot breakfast buffet to get you set up for the day.

Novotel Sheffield

The Novotel Sheffield Centre is a four-star hotel located in the city centre, five minutes from the train station. You can enjoy free wifi with a large workspace to help you concentrate, a dip in the heated indoor pool, a hot breakfast buffet which runs until 11am on weekends, kids play area with video games and six event spaces to cater to any of your business needs. The hotel is also located close to the Crucible Theatre, making it ideal if you are catching the snooker championships that take place in the city each year.

Novotel New York

If you’re looking for a hotel in Manhattan, the Novotel Times Square is four star so you don’t have to compromise on comfort in favour of location. The rooms are designed to be contemporary as well as sound-proof so you’ll still get a good night’s sleep even though you are in the heart of the action. You can head up to the Terrace for cocktails and a view of Times Square as well as other facilities that you expect from Novotel hotels such as wifi, TV, iPad docks, event spaces and lobby video games. There are three subways a block away and Central Park is around seven blocks away. If you’re looking to host a meeting, there are two generous event spaces.

Popular questions about Novotel

What beds do Novotel use?

Novotel uses Live n Dream bedding with a flexible mattress and memory foam technology. It is available to purchase from, alongside the quilt and pillows used by the hotels.

How many Novotel hotels are there in the UK?

There are around 49 Novotel hotels in the UK. Use the website or call the contact number on this page to see if there is a Novotel near to your desired destination.

How much is Novotel breakfast?

The price of the buffet breakfast in Novotel hotels varies, but is usually around £15.

About Novotel

Novotel opened its first hotel in 1967 in Lille, France. Today, it is a global hotel brand owned by the Accor Hotels Group. It has over 470 hotels in 61 countries. The hotel also takes part in a sustainable development programme, Planet 21 which was developed by Accor Hotels.

The Novotel headquarters can be found in Évry, France. The company has the slogan “Modern easy living, full service”.

To find out more about Novotel facilities, products and services. Call the Novotel head office contact number located at the top of this page.

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