Netflix

0843 557 3836

Contact Netflix by calling 0843 557 3836 any day of the week. If you’d rather speak to a person on the phone than search through websites, this is the number for you. Netflix is the leading online entertainment service in the world. It supplies countless hours of TV and film to over 109 million members, across over 190 countries.

Netflix Contact Numbers

You can find various phone numbers to contact Netflix departments in the following table. Netflix has customer service operations in many countries, so there should always be support available. However, sometimes the helplines may not be available 24/7, depending on your location. We will do our best to connect you to Netflix whenever you need to call.

Department
Phone Number
Opening Times
General Queries
0843 557 3836
(Mon-Sun) 24/7
Account Management
0843 557 5280
(Mon-Sun) 24/7
Technical Support
0843 658 0841
(Mon-Sun) 24/7
Gift Cards
0843 218 9633
(Mon-Sun) 24/7
Media Centre
0843 218 9668
(Mon-Sun) 24/7
Investor Queries
0843 218 9634
(Mon-Sun) 24/7
Careers
0843 218 9667
(Mon-Sun) 24/7

General Queries

Calling 0843 557 3836 will connect you to the primary helpline for Netflix. Here you can make your general queries about Netflix services or the company, even if you aren’t a customer. You might want to enquire about payment plan options or the free trial offer. Or, you may want to check the device system requirements and internet connection speed recommendations for using Netflix. These vary depending on the viewing quality you want. Maybe you’re just interested in the licensing process for shows and films on Netflix. You can also call to find out how to make a request for particular content you want to see on Netflix.

Account Management

Your Netflix account is managed online by you, using the Netflix website for your country. However, if you aren’t sure how to use your account, call 0843 557 5280. Call to ask any questions about the billing process, contesting charges, or updating payment details. Find out how to control your data usage when streaming Netflix to avoid extra charges. Learn how to set “soft” or “hard” parental controls at different maturity ratings to keep your kids from watching things they shouldn’t. If you just need to know something simple, like how to sign in or how to review your payment history, you can still call anytime.

Technical Support

As Netflix is an online streaming service, sometimes there can be connectivity issues. Call 0843 658 0841 for support and advice if you experience a problem trying to use Netflix. You’ll need to explain which device you are using and what the issue is. There may be an “Error” message with a code number, which you can use to get specific help. You may also need help figuring out how to use subtitles, captions, and alternate audio. Sometimes trouble streaming Netflix is caused by problems with your own internet connection and not Netflix itself. If this is the case, then contact your internet service provider first.

Gift Cards

Gift cards for Netflix are available from most major retailers. You cannot buy gift cards directly from Netflix. To buy one, contact a stockist retailer such as Tesco, John Lewis, or Amazon. If you have questions about redeeming your gift card, contact Netflix on 0843 218 9633. They can give you instructions on redeeming gift cards and further information on the terms and conditions. You can apply multiple gift cards to your account whether you are new to Netflix or have an existing account. If you usually pay by debit/credit card and don’t want to be charged after your gift card balance runs out, you can call to find out how to cancel.

Media Centre

The Media Center (or Center, if you’re American) is home to all the latest news about Netflix. Call 0843 218 9668 if you are a journalist or speaking on behalf of a publication about a press enquiry. Netflix can direct you to the forms you need to fill out and send to them. If you are requesting sponsorship, Netflix will contact you if the request is of interest. Unfortunately, Netflix will not accept or review any content you submit to them such as films or TV shows. If you send your work unsolicited Netflix won’t respond. Netflix only considers materials specifically requested by them or submitted by an established agent.

Investor Queries

If you are an investor in Netflix, you can call 0843 218 9634 anytime you need information about the company. Popular topics for investor queries include content deal evaluation, market saturation, margin targets, original content profitability, and business development partnerships. Netflix can also direct you to their stocks and corporate governance information. You will be able to access financial statements and general releases. If you have an issue with a disclosure made on social media, contact Netflix about it. You could also call to find out about any upcoming Investor Events, such as a quarterly Earnings Interview.

Careers

Why wouldn’t you want to work for an Internet entertainment giant like Netflix? The company’s culture relies on “people over process” to make it flexible, creative, stimulating, and overall successful. Call 0843 218 9667 if you want to work for their “dream team” in an innovative and friendly environment. Netflix has offices around the globe, so you could even work in cities like New York, Tokyo, or Mumbai. Jobs available in the London offices include roles in the Legal, Marketing and PR departments. Call to express your interest, find out what kind of career options Netflix offers and how to apply.

Other Ways to Contact Netflix

If you are in the UK, you can contact Netflix on Facebook for customer support here. Wherever you view Netflix from, you can tweet to @Netflixhelps on Twitter for assistance. Help is available there in various languages other than English. Contact the Netflix Customer Services team to find out if they can assist you in your required language.

If you have a serious issue, you might want to make a formal complaint in writing. You can find the address for the UK head office listed below. Netflix has its global headquarters in California. Anyone can send even international complaints straight to the top at this address. However, this might incur charges for international mail. You might want to start by sending a letter to your local Netflix office branch instead. Contact Netflix to find out the mailing address for the office in your country. There are Netflix offices in Brazil, Taiwan, the Netherlands, Singapore, Japan, and India as well as in the USA and UK.

Department
Address
UK Head Office
Netflix Services UK Ltd
22 Torrington Place
3rd Floor Suite C
Fitzrovia
London
WC1E 7HP
Global Headquarters
Netflix, Inc.
100 Winchester Circle
Los Gatos
CA 95032
USA