nationwide head office contact number

Nationwide Connection Numbers

Department Number
Head Office 0844 453 0267
Customer Services 0843 557 3811
Accounts 0843 218 9597
Online Banking Helpline 0843 557 2613
Insurance 0843 557 5141

By calling the above numbers, we can connect you to those Nationwide departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Nationwide Opening Hours

Department Opening Hours
Head Office 9am-6pm, weekdays

Nationwide Head Office Address

Department Address
Head Office Nationwide Building Society
Nationwide House
Pipers Way
SN38 1NW

What is a paid transaction fee?
How to pay in a cheque
Are Nationwide open on Saturdays?
Closing a Nationwide Account
Daily withdrawal limits

Nationwide Head Office – 0844 453 0267

The headquarters for the Nationwide Building Society can be found in Nationwide House, Swindon. Here, the bank controls all of its major operations, including the building societies around the UK. If you have a formal complaint to make to Nationwide about one of the branches or services, you can do so by writing a letter and posting it to the address above.

Nationwide Customer Service – 0843 557 3811

If you are a Nationwide customer, the time may come where you need to contact the central customer service team. This could be to open a new account, to move a service over, to close an account or to find out information about your local branch such as opening times or facilities.

Nationwide Building Society Accounts – 0843 218 9597

Nationwide Building Society has a range of products and services to help you manage your finances. They include current accounts, ISAs, savings accounts, loans, mortgages, credit cards, insurance and investments. If you wish to switch to a Nationwide current account, the process takes just seven days, including transferring payments from your old account to the new one. You can also set up PayM, where you can send and receive payments using just a mobile phone number.

Nationwide Online Banking – 0843 557 2613

In 2015, Nationwide won the “best overall online provider” at the Your Money Direct awards. You can manage your bank account effectively online at any time- see transactions, set up payments and Direct Debits, request an overdraft extension, keep track of your loan and mortgage payments and much more. The service is secure and Nationwide takes every step possible to ensure that it stays that way.

Nationwide Insurance – 0843 557 5141

nationwide building society
nationwide building society

You should always have insurance for the things which are important to you. Nationwide offers insurance for your home and car, as well as life insurance. Home insurance can apply to the building itself, the contents inside or both- if you buy the combined policy, you could get a £30 Amazon gift card. Key features of the Nationwide car insurance policy include a courtesy car at no extra cost, cover for 180 days travelling in Europe, uninsured driver promise, £200 personal belongings cover and £30 off your car insurance if you already hold a Nationwide current account. You can also add guaranteed no claims discount, personal accident cover, breakdown cover and motor legal expenses cover for an additional fee. Nationwide car insurance has been granted a five-star rating by Defaqto which indicates that it is one of the best policies on the market.

Nationwide Mortgage

Nationwide has an extensive range of mortgage products to suit every type of potential home owner, from first time buyers to people looking to move to a bigger home. If you remortgage to Nationwide, you’ll get free legal fees or £250 cashback. If you already have a Nationwide mortgage and wish to borrow more for a DIY project or other large expense, you may able to do so. If you wish to move home, you could even port your existing mortgage.

Nationwide Loans

If you need a new car, want to put all your debts in one place or go on a dream holiday, a personal loan may be for you. You can borrow between £1000-£25,000 over 7 years with fixed monthly payments. The best loan rates are reserved for current account holders. You can even get a no obligation quote that has no effect on your credit rating.

Nationwide Business

Nationwide for Business can help you manage your businesses finances. You can make the most of your savings with an instant access account or a fixed term deposit if you wish to save towards something. You could also get a commercial mortgage to help you move to new premises as well as project financing if your business is in the public sector.

Popular questions about Nationwide

Nationwide: What is a paid transaction fee?

A paid transaction fee is if a transaction is attempted on your account and it costs more than your arranged overdraft limit, but is below the reserve limit. The bank will pay the transaction for you and this will result in you being charged a fee, usually £15.

Nationwide: how to pay in a cheque?

You can pay in a cheque by visiting your local Nationwide branch. You can use one of the self-service machines or go to the cashier for assistance. A cheque will take around 6 days to fully process, i.e. on the 6th day you should be able to withdraw it from your account.

Are Nationwide open on Saturdays?

The majority of Nationwide branches are open from 9am until around 2pm on Saturdays. You can always check online or call your local branch. Don’t forget that banking services are available 24/7 through online and telephone banking.

Nationwide: How to close an account?

To close a Nationwide bank account, sign into online banking, fill in a form and print it out- then send it in the post or hand it into the branch. Alternatively, if you visit your local branch, you will be able to close your account there. For online products such as an e-savings account, you can do this online.

Nationwide: How much can I withdraw?

The amount of money that you can withdraw depends on which account you have. For the Flex/FlexOne accounts, the maximum amount you can withdraw from a cash machine per day is £500. In a branch, without giving notice it is £500. By counter draft in a branch, it’s £10,000.

About Nationwide

The origins of Nationwide can be traced back to the 1800’s, with the Southern Co-Operative Permanent Building Society in London. In 1970, the society changed its name to Nationwide, to reflect that it would offer services across the country.

Today, the building society is made up of over 100 mergers. It is the second largest provider of mortgages and savings for households. The bank also took second place in the British Bank Awards 2016, as well as coming third in the Sunday Times’ “top 25 big companies to work for” poll.

For more about Nationwide, call the Nationwide head office contact number on this page.