National Trust

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National Trust Connection Numbers

National Trust Number
Head Office 0843 208 4471
Membership Helpline  0843 208 4472
Cottage Bookings  0843 208 4473
Shop Helpine
Map Assistance Helpline

By calling the above numbers, we can connect you to those National Trust departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

National Trust Head Office Address

Department Address
Head Office Heelis
Kemble Drive
Tel: 01793 817400
Fax: 01793 817401

National Trust Head Office Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

National Trust Head Office – 0843 208 4471

National Trust are a UK conservation charity that aim to preserve historic land and places. They are a non-profit organisation that rely purely on membership fees to carry out their work. They also rely on donations and class themselves as a charity. The charity was founded in 1895 and is still going strong 120 years later. The National trust operates in England, Wales and Northern Ireland. Their work stretches across 775 miles of coast line, over 248, 000 hectares of land and over 500 historic houses, castles, ancient monuments and other nature reserves. The cost of caring for such a vast space is high. National Trust employ over 10, 000 employees to help them do their job and ensure each site is visitor friendly. There are many different job roles that take place at the National Trust and each employee is valued for their work.

The national trust relies on the fees from its members. Joining the National trust can be extremely rewarding as it gives you free 0r discounted access to some renowned historical locations. They look after more land than any other private landowner and take pride in preserving it. By visiting the National Trust website, not only can you join to become a member, you can also view the website and find out where the best locations are to visit. Each different location tells a story and the website’s home page shows some of the National Trust’s best ones. The National trust is regularly holding events in various different locations and the timetable on the National trust website will tell you exactly what is going on and where. If you want to know more about the National trust in general, such as what it does and the type of different things involved in their work, you can read all about this on their website, selecting from a drop down menu which areas you are specifically interested in, for example ‘nature and wildlife’, ‘land and landscape’,National Trust site ‘heritage’ and ‘food’. You can also visit their news page to find out the latest news from the National Trust world. The website includes membership prices as well as the times that each site opens and closes. The National Trust website also includes their shop where souvenirs are sold and their Art & Collections category which in itself has a wide and remarkable history.

National Trust Membership –  0843 208 4472

If you would like to become a member of the National Trust, you can do so by visiting and joining up on their website. There are different ways to get involved in the National Trust. Online you can become a member, you can donate or you can offer your services as a volunteer. To become a member, simply visit the National Trust website and select join. Your membership will entitle you to free or discounted access to over 500 places. You have a choice of four different membership all at different costs. The individual National Trust membership is £5.25 per month or £60 for the entire year. The joint membership (for two people) is £105 per year or a monthly cost of £8.75, so a great money saver. If there are more of you can choose to pay a family membership (four people, 2 adults 2 child) which is £111 per year or £9.25 per month. If you want to join the National trust for life you can pay a one-off payment of £1, 555. When you become a member, there are many benefits that you can get access to such as free entry to over £500 special National Trust places, a National Trust handbook of ideas for your visits, free parking in National Trust car parks, a 3-times yearly National Trust magazine and regular newsletters to keep you in the loop that will be sent to your email inbox. If you pay for your membership by direct debit (it is automatically renewed) you will also receive a free pair of binoculars. If you have any problems with your membership or don’t receive any of the free gifts promised to you, please call the contact number.

National Trust Locations –

National Trust has many different locations up and down the country, from stately homes to areas of natural interest. Here are some highlights of the locations:

  • Bateman’s – A Jacobean house that was the home of Rudyard Kipling
  • Wasdale – A location in Cumbria with mountains and a deep lake
  • Tyntesfield – A Victorian house in Somerset with gardens and a chapel.
  • Divis and the Black Mountain – Panoramic views over Belfast.

National Trust Cottages –  0843 208 4473

National Trust also offers holidays as part of their services. The National Trust Cottage website enables you to book accommodation in some of the UK’s most beautiful places. To find out where you can visit and to check the availability of the cottages, visit the website. There are holidays available for the whole family to enjoy as well as romantic getaways for two. If you are feeling a little adventurous you can stay in one of the basic National Trust Bunkhouses in some of the most amazing settings. All National Trust Cottages are self-catered and there are new ones added to the website regularly. If you have had a holiday in one of the National Trust cottages or have arrived at your destination and are totally unsatisfied then please call the contact number and your issues will be looked into.

National Trust Shop –

At every National Trust site, there is a gift shop where souvenirs of your trip and National Trust merchandise can be bought. This shop can also be accessed via the National Trust website. The National Trust sells a range of both kitchen and homeware and even accessories such as scarves and hats. You can buy a range of good quality stationary such as calendars and diaries. Visit the National Trust website for a full range of the products available. You can order anything from the website to be delivered to an address of your choice, for a small cost. If you are having any troubles ordering from the National Trust shop or your items have not been delivered on time, then please call the contact number.

National Trust Map –

The National Trust land map will allow you to follow the history of different places as you visit, providing information about different historical memorials and other things that you may see during your trail.You can search for any place on the land map using a post code an address or even the name of your chosen place. The map is available in a number of different formats such as street map and terrain. If you see any interesting symbols on the map simply click on them to find out more. There may be several different names for each memorial, and if this is the case a number of different pages will appear at the bottom of the map when you click on a symbol – be sure to read them all!