Mothercare

0844 248 2679

Mothercare-Logo
Mothercare

Mothercare is the go-to UK retailer for expectant parents and children up to 8 years old. When there’s a little one on the way, suddenly a lot of very specialist things need to be bought, and having them all under one roof is Mothercare’s speciality. They are there with everything an expectant mother could possibly need, and anything a new baby or small child could want to keep them safe, comfortable and happy.

Why might I need to contact the Mothercare Head Office?

There are any number of reasons why you might need to get in touch with the Mothercare Head Office. When the need arises, you can get in contact using the dedicated Mothercare head office phone line, which you can access on 0844 248 2679. This phone number is open and manned by specialist customer relations staff between the hours of 8.30am and 5.30pm between Monday and Friday and is closed on Saturday and Sunday. The customer care line is closely connected to members of Mothercare’s head office management, meaning you are never far from a staff member who can help you resolve whatever issue you may have or answer whatever question or inquiry you make.

You might want to call the Mothercare Head Office contact line:

  • To find your nearest Mothercare store
  • To ask about a product currently in stock
  • To enquire about sales or offers in-store
  • To enquire about or track an online order
  • To report a problem or register a complaint
  • To return an item or exchange it for another item
  • To ask for a refund
  • To enquire about jobs at Mothercare
  • To enquire about a Mothercare loyalty card or rewards programme
  • For advice on the current most gorgeous little baby names

 

A Few More Useful Mothercare Contact Numbers

Department Contact Number
Mothercare Head Office 0844 248 2679
Mothercare Customer Services 0844 248 2679
Mothercare Enquiries Line 0844 248 2679
Mothercare Cancellations Line 0844 248 2679
Mothercare Complaints Line 0844 248 2679

Mothercare Customer Contact Phone Line Opening Hours

Day Opening Hours
Monday 08:30 – 17.300 (8.30am – 5.30pm)
Tuesday 08:30 – 17.300 (8.30am – 5.30pm)
Wednesday 08:30 – 17.300 (8.30am – 5.30pm)
Thursday 08:30 – 17.300 (8.30am – 5.30pm)
Friday 08:30 – 17.300 (8.30am – 5.30pm)
Saturday Lines Closed
Sunday Lines Closed

Mothercare Head Office Postal Address

Company Head Office Postal Address
Mothercare Head Office Mothercare plc
Cherry Tree Road
Watford

Hertfordshire
WD24 6SH

Mothercare Online

Mothercare isn’t just a physical retailer – they also operate a thriving online store with a full range of their products available for sale, able to be delivered to your door. This includes maternity care, clothing, nursery furniture, toys, pushchairs, bedding and more – so whatever you need to get ready for your little one, or take care of yourself in the meantime, the online Mothercare store can provide it for you, with no hassle and quick, reliable delivery of your purchase.

Mothercare online also offers the option to designate a purchase as a “gift”, in which case the details of the purchaser are not automatically added, nor is the price of the item or its sales code. Instead, it comes with a gift receipt, and you’ll have to opportunity to write a customer message to the lucky recipient!

Mothercare FAQs

How do I make a complaint to Mothercare?

mothercare storefrontYou can make a complaint to Mothercare by calling the Mothercare customer service phone line on 0844 248 2679. This phone number is manned by dedicated customer service staff between the hours of 8.30 in the morning and 5.30 in the evening, and can be connected to Mothercare’s head office management staff at a moment’s notice.

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The staff on the other end of the line will be able to resolve any issue you may have, and can arrange for refunds or exchanges as a part of the complaints process.

Are Mothercare car seats safe?

All Mothercare’s car seats are designed with safety as their number one priority. Engineered with protective structures and materials designed ot protect babies and small children in the event of a car accident, they are rigorously tested and assessed before being brought to market. Both destructive and classical crash testing is carried out, and the seats are improved with every passing iteration to make them safer than those that came before, with stronger, more protective materials and better engineering.

As well as being comfortable and allowing good air circulation around your little one, Mothercare car seats will protect them int he event of an accident, stopping an already bad day from turning into an even worse one. So yes, the car seats are safe.

When is the Mothercare sale?

Mothercare holds a Summer Sale every August, and a Winter Sale every December. This way, whether you’re getting Christmassy or enjoying the sun, you’ll be able to provide everything you and your little one need to be happy, healthy and safe. What’s more, buying it all won’t break the bank – the Mothercare sales offer half off on a huge range of products, and even more off some selected ranges!

How do I cancel a Mothercare order?

Cancelling a Mothercare order is as easy as can be. If you made the order online, you can go to the Mothercare store website, log in to your account, find “My Orders” and cancel the order. If you made the order in-store, you can either make a journey to that store to cancel your order or call the store on its individual phone number to confirm the cancellation of your order.

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Failing that, you may need to call the Mothercare head office, which you can reach on 0844 248 2679. The staff on the other end of the line will be able to intercede at a higher level than individual stores and should be able to get your order cancelled with little extra fuss.

Can Mothercare help me plan a baby shower?

Unfortunately, Mothercare don’t do baby showers – however they do maternity clothes, baby clothes, nursery kit, pushchairs, car seats, toys and educational pieces that are perfect gifts. The Mothercare team will be more than happy finding you the perfect gift for that special someone and her new baby, and will be able to advise you on a personal level of what works and what doesn’t when it comes to baby showers, gifts and planning. In the end, every mother – and every baby – is different, and so should every baby shower be.

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Mothercare Head Office
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