Mothercare Connection Numbers

Departments Number
Head Office 0844 248 2679
Complaints 0844 248 2729
Customer Services 0844 248 2731
HR 0844 248 2732
Jobs 0843 208 2411
Cancellations and Returns 0843 208 2412

By calling the above numbers, we can connect you to those Mothercare departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Mothercare Opening Hours

Day Opening Hours
Monday 08:30 – 17.300 (8.30am – 5.30pm)
Tuesday 08:30 – 17.300 (8.30am – 5.30pm)
Wednesday 08:30 – 17.300 (8.30am – 5.30pm)
Thursday 08:30 – 17.300 (8.30am – 5.30pm)
Friday 08:30 – 17.300 (8.30am – 5.30pm)
Saturday Lines Closed
Sunday Lines Closed

Mothercare Head Office Address

Company Head Office Postal Address
Mothercare Head Office Mothercare plc
Cherry Tree Road

WD24 6SH

 Mothercare Online – 0844 248 2679

Mothercare isn’t just a physical retailer – they also operate a thriving online store with a full range of their products available for sale, able to be delivered to your door. This includes maternity care, clothing, nursery furniture, toys, pushchairs, bedding and more – so whatever you need to get ready for your little one, or take care of yourself in the meantime, the online Mothercare store can provide it for you, with no hassle and quick, reliable delivery of your purchase.

Mothercare online also offers the option to designate a purchase as a “gift”, in which case the details of the purchaser are not automatically added, nor is the price of the item or its sales code. Instead, it comes with a gift receipt, and you’ll have to opportunity to write a customer message to the lucky recipient!

Mothercare Jobs – 0843 208 2411

If you wish to apply for a job with Mothercare, you can easily visit their website to find a job you would like to apply for. With multiple positions available, it should be easy to find a space that is perfect for you. Also, if you cannot find the job you are looking for immediately but would like to be notified when a position is open, you can create an account with them to ensure that you can easily apply for the job the minute you find it.

If you have already made an application for a job with Mothercare and you still haven’t had a response, you can call this number 0843 208 2411 to find out where your application is in the process.

Mothercare FAQs

How do I make a complaint to Mothercare? – 0844 248 2729

You can make a complaint to Mothercare by calling the Mothercare customer complaints phone line on 0844 248 2729This phone number is manned by dedicated customer service staff between the hours of 8.30 in the morning and 5.30 in the evening, and can be connected to Mothercare’s head office management staff at a moment’s notice.

The staff on the other end of the line will be able to resolve any issue you may have, and can arrange for refunds or exchanges as a part of the complaints process.

Are Mothercare car seats safe?

All Mothercare’s car seats are designed with safety as their number one priority. Engineered with protective structures and materials designed ot protect babies and small children in the event of a car accident, they are rigorously tested and assessed before being brought to market. Both destructive and classical crash testing is carried out, and the seats are improved with every passing iteration to make them safer than those that came before, with stronger, more protective materials and better engineering.

As well as being comfortable and allowing good air circulation around your little one, Mothercare car seats will protect them int he event of an accident, stopping an already bad day from turning into an even worse one. So yes, the car seats are safe.

When is the Mothercare sale?

Mothercare holds a Summer Sale every August, and a Winter Sale every December. This way, whether you’re getting Christmassy or enjoying the sun, you’ll be able to provide everything you and your little one need to be happy, healthy and safe. What’s more, buying it all won’t break the bank – the Mothercare sales offer half off on a huge range of products, and even more off some selected ranges!

How do I cancel a Mothercare order? – 0844 248 2731

Cancelling a Mothercare order is as easy as can be. If you made the order online, you can go to the Mothercare store website, log in to your account, find “My Orders” and cancel the order. If you made the order in-store, you can either make a journey to that store to cancel your order or call the store on its individual phone number to confirm the cancellation of your order.

Failing that, you may need to call the Mothercare customer services, which you can reach on 0844 248 2731The staff on the other end of the line will be able to intercede at a higher level than individual stores and should be able to get your order cancelled with little extra fuss.

Can Mothercare help me plan a baby shower?

Unfortunately, Mothercare don’t do baby showers – however they do maternity clothes, baby clothes, nursery kit, pushchairs, car seats, toys and educational pieces that are perfect gifts. The Mothercare team will be more than happy finding you the perfect gift for that special someone and her new baby, and will be able to advise you on a personal level of what works and what doesn’t when it comes to baby showers, gifts and planning. In the end, every mother – and every baby – is different, and so should every baby shower be.