Mothercare

0844 248 2679

Mothercare has stores around the UK as well as an online store. You can buy maternity clothing, furniture, toys, bedding and more. You can also buy the latest in tried and tested baby seats. To contact a member of the head office staff, dial 0844 248 2679.

Mothercare Contact Numbers

Department Contact Number Opening Hours
Head Office 0844 248 2679 Monday-Friday: 8am-5pm
Customer Services 0843 208 2411 Monday-Friday: 8am-5pm
Recruitment 0843 208 2412 Monday-Friday: 8am-5pm
HR 0844 248 2729 Monday-Friday: 8am-5pm
Complaints 0844 248 2731 Monday-Friday: 8am-5pm
Quality Control 0844 248 2733 Monday-Friday: 8am-5pm

Head Office

The Mothercare Head Office is based in Hertfordshire and can be contacted via 0844 248 2679. This line is direct, and someone will be able to help you as soon as they are available. The Head Office is host to a range of other departments, the numbers for which can be found in the table at the top of this page.

Customer Services

For help with shopping online, ordering a product to your nearest Mothercare store, or for information regarding delivery and returns with Mothercare, call the customer services line on 0843 208 2411. If you would simply like to make a complaint, call the complaints number which can be found in the table at the top of this page.

Recruitment

If you would like to have a career with Mothercare, you can find a range of jobs and openings on the Mothercare website. If you would like to chase you a job application you have previously submitted, you can do so by calling the recruitment team on 0843 208 2412. If you work for Mothercare and would like to discuss issues relating to your work, please call the HR team, the number for the department can be found below.

HR

To contact the HR team, you will need to have your co-worker number handy. This is to ensure you are who you say you are, and that the HR team can access your worker account without hassle. You may also need to provide your name and email address. If you are wishing to make a general complaint, call the complaints line, which can be found below.

Complaints

Complaints can be made about the quality of an item, a car seat, the installation process or about your experience shopping with Mothercare both online and in store. To make a complaint, call the complaints line on 0844 248 2731. 

Quality Control

The Quality Control team is responsible for car seat installations, ensuring that items are safe for children, and looking at the hazards of clothing for newborn children. For help with finding the information about a car seat, or for assistance on how to install a car seat, call the quality control team on 0844 248 2733.