0844 453 0234

Monarch Airlines ceased trading in October 2017. The UK government ordered the CAA to organise flights for all Monarch passengers to fly back to the UK on or before the 15th of October. The new flights were given to the passengers at no extra cost.

Monarch Head Office Department Numbers:

Department Phone Number Opening Hours
Head Office 0844 453 0234 9am-5.30pm,
Monday to Friday
Customer Services 0843 557 3835 9am-5.30pm,
Monday to Friday
HR 0843 557 4346 9am-5.30pm,
Monday to Friday
Marketing 0843 658 0849 9am-5.30pm,
Monday to Friday
Finance 0844 248 2204 9am-5.30pm,
Monday to Friday

 Head Office – 0844 453 0234

The Monarch head office is found at London Luton Airport in Luton, Bedfordshire. You can find out more about the company history of Monarch, the company policies or any general corporate information you may have about Monarch by calling the Monarch head office on 0844 453 0234 and deciding the most relevant option from the automatic switchboard message.

Customer Services – 0843 557 3835

You can call the Monarch customer service department if you are having problems with the website, you need some assistance booking a flight, you need some flight information, you would like to complain about an experience you have had with Monarch, you would like to claim compensation or you have some general questions. You can phone the Monarch customer service by dialling 0843 557 3835, please select the relevant option for your question.

HR – 0843 557 4346

If you work for Monarch you may need to get in touch with the HR department regarding your wages (if you have not been paid, you have been paid too little or you were paid too much), you wish to discuss your shift hours or details of your next shifts, you need to take some time off, you would like information about Monarch’s maternity/paternity policies or you have some other questions regarding your job. Contact the HR department by calling 0843 557 4346.

Marketing – 0843 658 0849

Get in touch with the Monarch marketing department if you are a blogger/journalist who is writing a piece/feature that includes monarch and you would like some information about their vehicles, their image usage policies, a specific employee, company statistics, a past or present ad campaign or any other information regarding the company. You can call the Monarch marketing department on 0843 658 0849 and you will be required to select the most relevant option for your request or question from the marketing department automated message.

Finance – 0844 248 2204

Call the Monarch finance department if you are waiting for payment (e.g. refund, compensation) and you wish to check when you will be receiving this money and how it will be received, you can also inquire about anything regarding the payment that concerns you as well as to find out the compensation claiming procedure or the refund procedure. If you work for Monarch you can also call the finance department to discuss any issues you are experiencing with your pay, taxes or payslips that you feel have not already been dealt with. You can call the finance department by dialling 0844 248 2204 and selecting the most relevant option for you.