• Business Name: Monarch
  • Head Office Number: 0844 453 0234
  • Opening Times: 9am-5.30pm
  • Head Office Address: Prospect House, Prospect Way, London Luton Airport, Luton, Bedfordshire, LU2 9NU, UK.
  • Website:

Monarch Head Office Contact Number

Monarch Connection Numbers:

Monarch Number
Monarch Head Office 0844 453 0234
Monarch Holidays 0843 557 3835
Baggage Allowance Helpline 0843 557 4346
Booking Amendments Helpline 0843 658 0849
Destinations  0844 453 0234
Delays and Refunds  0844 248 2204

By calling the above numbers, we can connect you to those Monarch departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Monarch Opening Hours

Department Opening Hours
Head Office 9am-5.30pm, Monday to Friday

Monarch Head Office Address

Department Head Office
Head Office Prospect House
Prospect Way
London Luton Airport

Monarch, the trading name for First Aviation Limited, is a low-cost airline operating out of Luton Airport in London, UK. As a UK budget airline, it is naturally at loggerheads with rivals EasyJet and Ryanair. It employs around 3,000 members of staff in the UK alone and flies to locations including the Mediterranean, Cyprus and Greece.

Monarch Holidays – 0843 557 3835

Monarch Holidays is a tour operator offering package holidays, based in the UK. Originally founded as Cosmos Holidays, Monarch Holidays offers a range of deals to customers including full package holidays, flight-only plans or travel/accommodation combinations. Providing flights to over sixty countries, Monarch Holidays serves over 900,000 customers annually!


Monarch Airlines is owned by Monarch Holdings, a holding group which is 90% owned by Greybull Capital – the remaining 10% is owned by a pension fund for the employees. Monarch Holdings is a holding company which also owns Monarch Holidays. Founded on June 5th, 1967 by the Swizz Mantegazza Family, owners of Cosmos Tours, Monarch Airlines originally had a fleet of two Bristol Britannia airliners and operated as a chartered flight service. These planes were not equipped with jet engines, and Monarch would not enter the jet age until the 1970s, with the purchase of its first Boeing jet, a find that soon brought more along behind it. With their three-plane fleet, Monarch moved quickly to secure more funding and open further routes, even ahead of time, so that they would be in a prime position for expansion when the new planes were added to the fleet.

True to plan, the eventual acquisition of seven more jet airliners in 1976 allowed these prearranged plans to spring into action, and Monarch exploded onto the UK airline scene. It has safeguarded its success with careful curation of a select number of bases across the Mediterranean and near Cyprus and Greece, allowing careful cultivation of control in these areas – where rivals like Easyjet and Ryanair spring up everywhere like weeds, Monarch holds territory it always has and slowly expands its empire.

Monarch Airlines is a modern international airline, and as such conforms to the strict requirements for safety and health preservation imposed on it by government agencies and the demands of its shareholders. Therefore, it is as safe as any other passenger airline in the modern age – that is to say, very safe.

Statistically, flying is the safest way to travel, and this holds true for Monarch. Really, it’s a very safe company to go with.

Monarch Airlines Baggage Helpline – 0843 557 4346

Monarch Airlines works hard to ensure that its customer’s needs are met, but they still have to place limits on the size of baggage that a customer can carry on to their flights, due to safety concerns, the well-being of other passengers and the physical and mechanical requirements of the airlines themselves. Those limits allow customers one of two options for hand luggage:

One piece of hand baggage no bigger than 56 x 40 x 25cm, including wheels and handles, weighing no more than 10kg, and one small bag from the duty-free shops.


Two pieces of hand baggage which together are no bigger than 56 x 40 x 25cm, including wheels and handles, weighing in total no more than 10kg, and one small bag from the duty-free shops.

Amending Your Booking – 0843 658 0849

Every Monarch scheduled flight (that is, with a ZB flight number) allows customers to make changes to the date of their flight or the name of the ticket holder, provided the original booking was made directly through Monarch. Having been made through Monarch is important as the email address used to make the booking is essential to making the changes.

Making a change to a Monarch flight booking is quick and easy, but will require a fee – and you’ll have to cover any increase in the fare as a result. The difference in price is gauged by comparing the prices of the flight you are switching from as they stand now, and the cost of your new flight at the time of changing. If you switch to a less expensive option, you will not be refunded, but you will only need to pay the transfer fee.

Please note: if you have already checked in online, no changes can be made to your flight booking. This includes small changes such as date or time changes and name changes. Monarch Airlines apologises for any inconvenience caused.

Monarch Destinations – 0844 453 0234

Monarch flies to a range of destinations in Europe and the surrounding areas. Those destinations include Salzburg, Geneva, Venice, Split, Crete, Tel-Aviv, Tenerife, Lanzarote, Madeira, Lisbon, Ibiza, Majorca, Nice and Lyon. From the destinations, you can decide whether you want to have a cultural city break which you spend mooching around museums and shopping or a relaxing beach break where you finally get around to that book you’ve been meaning to read!

Monarch Delays and Refunds – 0844 248 2204

If your Monarch flight is delayed over a certain amount of time, you should be eligible for a refund. However, you won’t be eligible for any compensation if the flight was delayed due to circumstances outside of Monarch’s control, such as bad weather or an air traffic control strike. If the delay is Monarch’s fault, you should call the number above to discuss compensation. Often, you’ll be given food and drink vouchers at the airport, but you may wish to claim compensation for money spent on accommodation and other amenities in the event of a long delay.