Ministry of Justice

0844 453 0227

Contact the Ministry of Justice by calling 0844 453 0227 during their office hours. The British government formed the Ministry of Justice in 2007, to provide access to justice and uphold human rights. The department promotes the rule of law and aims to reduce criminal re-offending in society. It is responsible for courts, prisons, probation services, and attendance centres within the justice system. Every year in England and Wales, 500 courts and tribunals plus 133 prisons use Ministry of Justice services.

Ministry of Justice Contact Numbers

Here are the primary numbers you can use to reach the Ministry of Justice. Over 30 agencies and public bodies support the department, so call the MoJ if you want to connect with them. Opening hours vary, but all helplines close at the weekend.

Department
Phone Number
Opening Times
Head Office
0844 453 0227
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) Closed
Advice & Support
0844 248 1736
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) Closed
Statistics
0844 248 1739
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) Closed
Complaints
0844 248 1741
(Mon-Fri) 9.00am – 5.00pm
(Sat-Sun) Closed
Recruitment
0844 248 1743
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
News Desk
0844 248 1744
(Mon-Fri) 7.00am – 6.00pm
(Sat-Sun) Closed

Head Office

Call 0844 453 0227 to contact the Ministry of Justice directly at their head office. They will answer any general enquiries you may have regarding the Ministry of Justice. If the information is not readily available, you may have to submit a request. You can ask how to send a Freedom of Information Request, or a Subject Access Request if the information is about yourself. The latter requests involve paying a fee for a copy of the information. This is why you should call to ask, as they could provide it for free.

Advice & Support

While the staff at the Ministry of Justice headquarters do not dispense advice themselves, call 0844 248 1736 and they will help you find the appropriate support services. The department sponsors agencies which provide legal, financial or welfare aid in line with the justice system. These include CAFCASS, the Criminal Injuries Compensation Authority, HM Courts and Tribunals Service, Her Majesty’s Prison and Probation Service, Office of the Public Guardian, the Legal Aid Agency, and the Youth Justice Board.

Statistics

The Ministry of Justice releases statistics on the operations of the criminal and civil justice systems. For more information about a specific area, whether for research or personal interest, call 0844 248 1739. Such topics could include hate crime, sex offences, or volumes of court cases. They could also cover prisons, probation, reoffending, and youth justice. You can ask for the numbers regarding race, gender, and equality in criminal justice. Or ask how to find visualisations of these statistics for easy viewing.

Complaints

Contact the Ministry of Justice on 0844 248 1741 to make a complaint about its service or staff members. This line is for complaints relating to the Ministry of Justice headquarters only. They will redirect you to the specific agency or public body for complaints relating to them instead. The Ministry of Justice may ask you to submit a formal complaint in writing, by sending a letter to the address at the bottom of this page. If they can’t resolve your complaint, they will tell you what to do to escalate it.

Recruitment

Interested in a career working for the justice system? Then call the Ministry of Justice recruitment helpline on 0844 248 1743. You can enquire about vacancies and locations, as well as policies and benefits. Ask about criminal and security check levels to make sure you will be eligible to work for the MoJ. Across its services, there are a variety of roles available, from caterers to court ushers. Other roles within the MoJ include chaplains, administrators, officers, psychologists, call agents, and operational support.

News Desk

The Ministry of Justice News Desk is the direct contact for breaking news and developments relating to the Ministry. Journalists can call 0844 248 1744 if they have any media enquiries about MoJ operations or press releases. This includes requests for interviews or statements and schedule information. There are several specialist news desks covering areas such as prisons, probation, courts, civil rights, and criminal justice. Please note that specialists are only available between 9am and 5.30pm.

Other Ways to Contact the Ministry of Justice

Unfortunately, the Ministry of Justice is not as easily contactable online as some other government departments are. You can follow the Ministry of Justice on social media, but it’s unlikely they will reply to any comments. Instead of sending an e-mail, you can submit an online contact form here. The only other way to reach them is by post. Send your query letters or written complaints to the head office in London. It can take up to 20 working days to receive a response from the Ministry of Justice.

Department
Address
Head Office
Ministry of Justice
102 Petty France
London
SW1H 9AJ
Complaints
Ministerial Correspondence Unit
Ministry of Justice
102 Petty France
London
SW1H 9AJ
DX 152380 Westminster 8