Metro Bank

  • Business Name: Metro Bank
  • Phone Number: 0844 248 2395
  • Opening Times: 8:30am-11:30pm, 7 days a week
  • Head Office Address: Metro Bank, One Southampton Row, London, WC1B 5HA
  • Website:

Metro Bank Head Office Contact Number - 0844 248 2395


Other Metro Bank Connection Numbers

Metro Bank Number
Head Office 0844 248 2395
Metro Bank Complaints 0844 453 0265
Customer Services 0844 248 2396
Current Accounts 0844 248 2394
Savings 0844 208 2415
Loans and Mortgages 0844 208 2414
Mobile Banking Helpline 0844 826 1926

By calling the above numbers, we can connect you to those Metro Bank departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Metro Bank Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

Metro Bank Head Office Address

Department Address
Head Office Metro Bank
One Southampton Row

Metro Bank is a UK retail bank which was founded in 2010 by Vernon Hill.

Who owns Metro Bank?
How can I check my balance online with Metro Bank?
Where is the nearest Metro Bank to me?
Can I open an account online with Metro Bank?
What are the Metro Bank opening hours?

Metro Bank Head Office – 0844 248 2395

The Metro Bank head office can be found at One Southampton Row, London. At the headquarters, the majority of the bank’s financial operations take place, becoming the overseer of the smaller branches of Metro Bank. If you have a formal complaint that you feel hasn’t been resolved by your local branch, you can write it down and send a letter to the address above, where a senior member of staff will take a look at it.

Metro Bank Complaints – 0844 453 0265

If you have a complaint about your Metro Bank account, or you feel that you have been treated unfairly in any way, you can make a complaint. Your first point of contact for a complaint should be your local branch manager, as they can often find a solution to the problem on the spot. If they can’t, or you’re unhappy with how it has been handled, you can call the number above to speak to a representative from the complaints team who will record the details of your complaint and come back to you with a solution.

Metro Bank Customer Service – 0844 248 2396

You may need to occasionally contact the Metro Bank central head office. This could be because you want to open a new account, find your nearest branch or get information like opening times and facilities. If that is the case, you can call Metro Bank customer service on the number above. There are a number of different ways to contact Metro Bank – you could also use social media like Twitter and Facebook if you have a quick question, or drop the team an email.

Current Account with Metro Bank – 0844 248 2394

Making a current account with Metro Bank is simple and easy. You can access your funds online with mobile and internet banking, and you can keep your funds in order. You can also receive your bank card as soon as possible, simply walk into your local Metro Bank and speak to an advisor, no appointment necessary. With a Metro Bank current account, it is also free to send funds abroad and take cash out in a foreign country. Talk to your advisor when receiving your bank card, or ring the number above to be put through to a member of staff at the Metro Bank Head Office.
If you are wanting to switch your current account to the bank with Metro Bank, you can also do this. Metro Bank ensures its customers that all direct debits, salary income and standing orders will be processed in 7 days, meaning a quick and easy switch.

Savings with Metro Bank – 0844 208 2415

Metro Bank has 5 options when it comes to opening savings accounts with them. Their Instant Access Savings Account allows saving what you want when you want. You can choose to save as little, or as much, as you wish. Simply set up your account and there you have it! The Young Savers Account is great for customers with young children who want to give them the best start in life. For more information on savings accounts available from Metro Bank, ring the number above or visit your local branch.

Loans and Mortgages with Metro Bank – 0844 208 2414

London Metro Bank Phone NumberYou can apply for a credit card with Metro Bank if you are 18+, are a UK resident, and already own a current account with Metro Bank. You can use your credit card for free in Europe, and you will receive 56 days interest-free purchases. You can also choose to receive a contactless card. For more information on credit cards from Metro Bank, ring the number above or visit your local Metro Bank branch and speak to an advisor, who can set up your credit card account.

If you are looking to organise a mortgage with Metro Bank, they offer a range of options tailored to you. Their residential mortgage is flexible for first time buyers and experienced buyers, they also offer personalised advice on the purchase of your next property. We advise visiting your local store for more information on which mortgage is suited to you. The bank also offers a buy-to-let range of mortgages.

Mobile Banking with Metro Bank – 0844 826 1926

If you are looking for a bank which you can mobile bank with, Metro has an app for that! Available on Android, Apple and Microsoft phones, the Metro Bank app allows you to bank easily from your phone or tablet in a few simple steps. You can check your balance 24/7, block and cancel credit cards, order a new credit card, and make payments on the go. Find the Metro Bank app in the app store.

Metro Bank FAQ’s

Who owns Metro Bank?

Vernon Hill founded Metro Bank in 2010 and still owns the business today

How can I check my balance online with Metro Bank?

You can check your balance online with Metro Bank, simply register for Metro Banking Online and then log into your account. From here you can check your balance, transfer money and order a new credit card.

Where is the nearest Metro Bank to me?

You can check the Metro Bank store locator online to discover the closest branch to you.

Can I open an account online with Metro Bank?

Unfortunately, you cannot open an account online with Metro Bank. We advise visiting your local branch and opening an account with an advisor.

What are the Metro Bank opening hours?

Opening times differ with different branches of Metro Bank. To check the opening times of a branch near you, please refer to the store locator, where you will also find opening hours.

About Metro Bank

Metro Bank is a UK bank owned and founded by Vernon Hill in 2010. Its first branch opened in Holborn in 2010, and by 2010, the bank had raised $200 million in funding from its investors. In 2015, the company opened its 40th branch in the UK in Maidstone Kent. As well as offering current account services, Metro Bank offers loans and mortgages for first-time buyers, as well as buy to let mortgages for landlords and other individuals. The company has a mobile banking app in which you can check your balance 24 hours a day, as well as transfer funds into other accounts and within the EU. The app is available on apple, android, and Microsoft phones, and is free to download.

Below is a recent video uploaded to the Metro Bank’s youtube channel. For more videos, click through below. For more general information on Metro Bank, ring the number above and we will put you in contact with a member of the Head Office tea, who can take your query further.