Metro Bank Head Office Contact Numbers

Department Contact Number Opening Hours
Metro Bank Head Office Contact Number 0843 208 2414 Monday- Friday, 9am-6pm
Complaints 0843 208 2415 Monday- Friday, 9am-6pm
Customer Services 0844 248 2394 Monday- Friday, 9am-6pm
Accounts & Savings Helpline 0844 453 0265 Monday- Friday, 9am-6pm
Loans & Mortgages Department 0844 248 2395  Monday- Friday, 9am-6pm
HR 0844 248 2396 Monday- Friday, 9am-6pm

Metro Bank Head Office Contact Number

The Metro Bank Head Office is located in central London and is considered as one of the biggest banks in the UK, parallel to the big four banks. You can contact the head office staff for Metro Bank by calling 0843 208 2414. For other departments with Metro Bank, see the table at the top of this page.


You can make a complaint about the way you have been treated by customer services, or about the way in which the online banking service is run, by calling the complaints line for Metro Bank on 0843 208 2415. This line is direct, which means that you will be connected to a member of the staff as soon as someone becomes available to do so.

Customer Services

If you would like to know more information about current accounts, savings accounts, loans, mortgages and more by calling the Metro Bank Customer Service line on 0844 248 2394. If you would like to open an account with Metro Bank, you can call this number and a member of the team will transfer you to the someone who can assist you further.

Accounts & Savings Helpline

Whether you want to open a current or savings account with Metro Bank, calling the Accounts & Savings Helpline on 0844 248 2394 will connect you to someone who will be able to assist you with what you need. You can access Metro bank accounts anywhere in the world, which means that it’s easy to draw out money wherever you are in the world. When it comes to savings accounts, you have a choice of 5. Someone from the Accounts& Savings Team will be able to tell you about these in more detail, and help you sign up for the one of your choice.

Loans & Mortgages Department

To inquire about loans and mortgages with Metro Bank, call the Loans & Mortgages Department on 0844 248 2395. From here, you will be able to find assistance. Loans and mortgages can be tailored to you, or you may find a pre-existing offer that you want to go for with Metro Bank.


If you work for Metro Bank and would like to discuss your pay or make a complaint with a member of the HR team, call 0844 248 2396 and someone will assist you further. The Head Office department is situated in the Metro Bank head office.