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Lycamobile Contact Numbers

Lyca Mobile Phone Number
 Head Office 0844 248 2649
Customer Services 0843 208 1767
Complaints 0843 208 1767

Lycamobile Opening Hours

Day Opening Hours
Mon – Fri 8am -8pm
Weekends 9am – 6pm

Lycamobile Head office Address

Department Address
Head Office Isle of Dogs,

Why would I call the Lycamobile head office contact number?

There are many reasons why somebody might call the Lycamobile head office contact number, whether you are already using them as your network provider, or would like to start. Here are some of the reasons that people have to call the contact number:

  • To make an enquiry about your contract
  • To make an enquiry about billing
  • To make a complaint about the customer service you have previously received
  • To activate a new sim card
  • To resolve any issues with your device
  • To alert them that you are going abroad and to find out your travel allowances
  • To find out when your contract is ending
  • To enquire after an upgrade on your device
  • To cancel or negotiate a better deal on your contract
  • To begin a contract with Lycamobile
  • To order your free sim card
  • To find your nearest Lycamobile store or participating supermarket

About Lycamobile

Lycamobile is an international mobile virtual network operator and currently has 16 million customers across 21 countries and claim to welcome a new customer to Lycamobile every 2 seconds. Lycamobile offer cheap international calls, and the countries in which they operate are as follows:

  • Australia

    lycamobile countries
    lycamobile countries
  • Austria
  • Belgium
  • Denmark
  • France
  • Germany
  • Hong Kong
  • Ireland
  • Italy
  • Macedonia
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Spain
  • Sweden
  • Switzerland
  • Tunisia
  • UK
  • USA

They are currently the biggest international mobile virtual network operator in the UK. All customers are offered a free sim when they join, to get them started with Lycamobile.

What Advantages Can Lycamobile Offer Me?

If you are not already with Lycamobile, they offer £15 free credit to anyone that chooses to switch their number. To do this simply call the head office contact number or go on the website to find out how easy it is to switch to Lycamobile. If you are switching you need not be concerned about changing your number as Lycamobile allows you to keep your number. Switching is done easily online by requesting a PAC (Porting Authorisation Code) from your previous network provider, and then filling in the form online. If you are having any trouble locating the form or getting you PAC code, advisers at the Lycamobile head office can help. If you are wondering why you should switch over to Lycamobile, there are a few reasons why people have done it in the past, including low cost calls and a high quality network, the convenience of transferring your existing phone number, free voicemail facility and no tricky access codes. Lycamobile is a convenient and easy to use network anytime, anywhere.

Bundles and Plans

Lycamobile offer a range of unbeatable pay as you go plans, which are listed on their website. They state which ones are their best sellers. Some of the plans are only available online but you can call the contact number if you are having any issues accessing all of the information or choosing which plan is best for you. The price of the bundle depends on how many minutes you want as well as how much data and national texts you are entitled to. Advisers from the head office will be more than happy to discuss your options and decide what bundle will be most beneficial to you. You can also choose between an international bundle or a UK plan depending on your usage. The amount of call minutes a package will get you varies from country to country, for example a £10 plan will get you 60 minutes in Ghana and 600 in Nigeria. Visit the website or call the head office for a full list of international bundles.


There are a number of offers available with Lycamobile for both national and international calls, as well as offers on data availability. Offer with Lycamobile change regularly and so to find out which offers are available which may suit you, call the Lycamobile Head Office contact number. Offers that are on at the moment or have been in the past include high quality calls to the Ivory Coast, student offers, free calls to Tunisa and special rates to countries such as Pakistan and Somalia. If you see an offer you like the sound of, then it is time to activate it. Activation is simple and easy, simply top up your phone. The offer will only be able to be accessed during the month in which the top up was made. All unused free calls will then expire with the offer.

Lycamobile Top Up

lycamobile top up
lycamobile top up

Being on pay as you go means you can top up whenever is convenient for you, keeping track of exactly what you are spending and when. Lycamobile top up is extremely easy and even comes with a few perks, for example topping up £20-£30 online means you will be given an extra £5 free. This free £5 is available for 30 days. To top up your phone online, all you will need is your mobile number, your e-mail address and your debit or credit card. It can be done in five minutes. New deals are available every month to those that go online to top up their phones. If you don’t want to top your phone up physically every month you can opt for Lycamobile’s auto-top up service A fixed amount per month is agreed with Lycamobile and this will automatically be loaded onto your ph0ne at the beginning of each month, or on a date agreed with you. This can be set up using your debit or credit card and unlike a mobile phone contract,  if you would like to cancel or change the deal, you can do this at any time.

Where is Lycamobile Available?

By calling the contact number or visiting their website you are able to locate your nearest Lycamobile store. if there is not one that is easily reached or in your area, you will be pleased to know that there are a lot of supermarkets that work with Lycamobile and will allow you to speak to an adviser and top up your mobile such as Tesco, Dixons, Curry’s and Curry’s Digital, any shop with a PayPoint, Sainsbury’s Londis, Budgens and many more. If you are with Lycamobile and top up regularly, it is worth registering for an online account with them which can be managed at any time, by you. It allows you to view your remaining credit, see all of your call history, top up your phone easily and change the plan you are on should you wish. If you are having any issues accessing your account please call the Lycamobile head office contact number.

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