Lycamobile

0843 208 1767

Contact Lycamobile on 0843 208 1767 if you would like to have your queries or complaints resolved. Lycamobile’s multilingual team will assist you no matter the reason for your call. As the largest mobile virtual network operator, Lycamobile serves 15 million customers throughout 21 countries worldwide. A new customer joins Lycamobile every 2 seconds!

Lycamobile Contact Numbers

Call the main sales helpline for general queries, and the team can transfer you to another department if needed. Otherwise, you can call any of the numbers in the following table to reach the relevant Lycamobile helpline. All lines are open seven days a week, with assistance available in several languages. Call to find out if the team can help with your required language.

Department
Phone Number
Opening Times
Sales
0843 208 1767
(Mon-Fri) 8am – 8pm
(Sat-Sun) 9am – 6pm
Switching to Lycamobile
0843 178 3435
(Mon-Fri) 8am – 8pm
(Sat-Sun) 9am – 6pm
Non-Telecoms Services
0843 178 3436
(Mon-Fri) 8am – 8pm
(Sat-Sun) 9am – 6pm
Affiliates
0843 178 3437
(Mon-Fri) 8am – 8pm
(Sat-Sun) 9am – 6pm
Recruitment
0843 178 3438
(Mon-Fri) 8am – 8pm
(Sat-Sun) 9am – 6pm

Sales

The main contact number for Lycamobile is 0843 208 1767, which will put you in touch with the Sales team. They are well equipped to handle your enquiries, and talk you through any issues you might have. If you are interested in making a purchase from Lycamobile, you can place your order over the phone. This could be for a FREE Lycamobile SIM, a mobile phone handset, or to top up your credit. You can also set up a payment plan, and receive guidance on the best value plan for your situation. There are excellent offers for students and a Family Saver Plan which could save you £30 a month. You can choose to Pay As You Go or pay a set price monthly for selected features. Call this number for advice and information.

Switching to Lycamobile

If you are switching from another network to Lycamobile, call 0843 178 3435 for advice and assistance. Lycamobile makes it easy for you to transfer your phone number. There is no charge for switching to their network. In fact, there is an incentive of up to £15 free credit when you make the switch! You can have your old phone number transferred to your new Lycamobile SIM within two working days. Once you’re set up with Lycamobile, you’ll have access to the same benefits as its 15 million customers. These include low-cost calls, free voicemail access, online account management and free Lyca to Lyca calls. Just contact Lycamobile on this number for guidance on getting a Porting Authorization Code.

Non-Telecoms Services

Lycamobile is more than just telecoms. They offer a variety of additional services, which you can add on to your existing bundle or payment plan. Call 0843 178 3436 to find out more about everything on offer, and set up a subscription. Depending on the cost of your current plan, you could get Value Added Services for free! You could get a minimum of 50 minutes for roaming calls in Europe, and 50 free international credit transfers. Lycamobile also offers SMS services such as sports news updates, regional news, and fashion and beauty tips. You could even receive horoscopes, daily jokes, and encouraging messages. Call this number for help with other Lycamobile services, such as LycaLotto and LycaTV.

Affiliates

Do you have a website focusing on communications, ethnic communities, SIMs or mobile phones? Or would your website audience appreciate cheap international calls? If so, then you could collect commission on Lycamobile sales by including their links on your website. Call 0843 178 3437 to find out how to sign up with Affiliate Window for free. You could earn £5 per resulting sale of Lycamobile products through your links. As an affiliate you’ll also receive special offers, as well as support and management of your account. If you have a proposal for an alternative Cost Per Activation partnership, call this number too. Lycamobile could give you £5 for every SIM activated as a result of e-mail or SMS lists.

Recruitment

As Lycamobile operates across the world, you could work for the company in many other countries. Even if you just want a job with Lycamobile in the UK, call 0843 178 3438. Examples of roles you could step into include sales management, customer service representative, or administrative system support. The first step in getting there is calling the Lycamobile team to register your interest in a career. They will be able to give you contact e-mails to put you in touch with the right people. From here, they might call you back regarding an interview, and you could start a job within a few weeks. If no vacancies are available at the time, you could ask them to contact you when something suitable comes up.

Other Ways to Contact Lycamobile

Contact Lycamobile on social media, using Facebook or Twitter. If you already made a complaint but the response wasn’t satisfactory, send an e-mail to complaints@lycamobile.co.uk. Or if you want to arrange a return of a handset, you’ll need to contact eshopreturns@lycamobile.co.uk. Paper and ink correspondence can turn things into a longer process, but you can write a letter if necessary. Send your queries, complaints, and information requests to the Lycamobile Head Office located in London.

Department
Address
UK Head Office
Lycamobile
Walbrook Building
195 Marsh Wall
Isle of Dogs
London
E14 9SG