lloyds head office contact number

Lloyds Contact Numbers

Lloyds Phone Number
 Head Office

0844 453 0257

Customer Services 0843 557 3524
Complaints 0843 557 3531

Lloyds Opening Hours

Department Opening Hours
Head Office Lines are open 24/7.

Lloyds Head Office Address

Department Head Office Address
Head Office 25 Gresham Street, London EC2V 7HN

Lloyds TSB is an international retail bank based in London, operating as Lloyds Bank in the UK. It has physical locations and millions of customers all across the UK and is generally considered to be one of the “Big Four” of UK financial management. Up in the Big Four with Lloyds is Barclays, HSBC and the Bank of Scotland, allowing these four banks unprecedented clout and reach when it comes to customer services.

You may need to call the Lloyds head office for any number of reasons – as it is a universal retail bank, it provides a garganutan range of financial services to its customers, including mortgages, financial advice and investment banking, personal banking and loans, or any other financial service you may need. Therefore you might be calling to sort out a mortgage, you might be calling due to an unexpected bill or charge, or even to make a complaint or register a problem.

Whatever your reason, the fastest, easiest and most direct way to get in contact with the Lloyds head office is through their head office contact line, 0844 453 0257.

The Lloyds head office contact number, due to its vital function in finances and its impact on the lives and livelihoods of its customers, is open 24 hours a day, 7 days a week. No matter when you need to contact the head office, it’s open and ready to take your call – whether you’re ringing at nine in the morning or midnight on Christmas Eve.

The head office contact staff at Lloyds are specifically trained to help deal with any issues you may be having, and can handle a problem or query with the right information and the right steps to leave everyone happy. If the issue is beyond them, they are also able to effortlessly pass you up the ranks to more experienced staff who can use their greater authority or knowledge to answer your question effectively.


Why would I call the Lloyds Head Office Contact Number?

There could be any number of reasons for you to call the Lloyds head office contact number. As a universal bank, Lloyds can deal with any aspect of financial business and management, and can therefore help its customers with literally any aspect of finance. Therefore, you may need to call for any reason – a few example reasons are:

  • Your branch can’t help you with opening a new account with Lloyds
  • Your account has been frozen or closed and you don’t know why
  • You are looking into a mortgage with Lloyds
  • You want to open a savings ISA with Lloyds
  • You need advice on wealth management and investments
  • You want to report a problem with your bank accounts
  • You’re unable to access your internet banking or telephone banking
  • You would like to make a complaint against Lloyds

A Few Useful Lloyds Contact Numbers:

Lloyds Phone Number
Head Office Contact 0844 453 0257
Customer Services Contact 0844 826 8067
Complaints Service 0844 826 8067

Lloyds Complaints Line Opening Hours

Department Opening Hours
Head Office Lines Open 24 hours a day, 7 days a week

Lloyds Head Office Postal Address

Department Address
Head Office Lloyds Bank Head Office
25 Gresham Street

Lloyds internal departments

Lloyds Online Banking

Lloyds offers an online banking service which allows their customers to manage all their accounts, their cashflow and funds transfers, their direct debits and payments and any and all transactions, whenever and wherever they like.

If you use Lloyds internet banking, you can access your funds at any hour of the day or night, from anywhere in the world with an internet connection, and you can do it all safely and securely. Once you’re in, you can set up payments, make transactions, set up and cancel direct debits, or simply check your accounts.

To get it set up and start enjoying the benefits of Lloyds internet banking, all you need to do is call them and ask to be set up.

Lloyds Business Banking

Lloyds don’t simply provide personal banking – they also offer business and corporate banking across the full range of business niches and experiences. They are able to offer the full range of financial services as only a retail specialist universal bank can, providing anything needed by businesses, corporations and entrepreneurs. If you want to establish a business banking account with Lloyds, you simply need to go to your branhc or call the head office on 0844 453 0257 and tell them everything they need to know.

Lloyds Bank Accounts

A personal current account with Lloyds is just the very first type of account offered by the banking juggernaut, and it is certainly the most versatile. Depending on what you need, your Lloyds account can become a chequing account, a savings account, a personal account or even an investment portfolio account – it’s all down to what you’re after.


The Lloyds Head Office Complaints Teams

The Lloyds head office is uniquely situated to resolve customer problems, which is a vital ability in banking, where people’s livelihoods and convenience are at stake. That’s because the Lloyds head office houses high-authority figures in international banking, like the Executive Loans Manager and the ISA High Overlord, but also houses a dedicated team of customer service executives and staff. As a result, the customer services departments can easily resolve issues by either using their state-of-the-art training and expertise, or calling in the big guns in the form of transferring your case up to the higher-authority experts.

These departments include a department dedicated to PPI and another dedicated to insurance calls.

Lloyds Head Office Complaints Department

The Lloyds head office complaints department is a separate entity existing within and alongside the head office of Lloyds bank. The only purpose of this elite department and its specially trained relations masters is the satisfactory conclusion of customer complaints, through resolutions that will leave everyone happy or, at the very least, less annoyed.

This complaints department is partially under its own control, able to flex considerable banking muscle in its efforts to resolve customer complaints, while still maintaining the capability to transfer calls directly through to head office higher-ups, who can utilise their comparatively greater knowledge and authority to successfully eliminate the issue.

Lloyds PPI Complaints

If Lloyds ever mis-sold you Payment Protection Insurance, you could be entitled to compensation. The first stage of the litigious crusade to gain compensation involves calling the Lloyds head office to make a complaint on 0844 453 0257Once in, you can make a formal complaint against Lloyds for its chicanery, and ask for the compensation to which you believe you are entitled.

If they don’t provide the compensation which you need, you can then move to acquire and retain a lawyer, solicitor, barrister or other specialist in legal wrangling, and retain them prior to your court case. It is preferable if that law specialist, or, better still, their entire agency, specialises in PPI compensation, which may sound difficult to find – believe us, it is not.

You’ve probably been called three times while reading this paragraph by law firms trying to get you to sue a PPI claims case, and even if you somehow have not, they’re not hard to find.

Lloyds Car Insurance Complaints

The Lloyds head office car insurance complaints department exists solely to help you if:

  • Your no-claims bonus disappears for no reason
  • You are involved in an accident and your insurance does not cover the necessary costs
  • Your premium acts up and increases or fails to decrease
  • You are not allowed to cancel when you should be

To register your complaint with Lloyds, cut out the middleman and call the Lloyds head office on 0844 453 0257 at any time – day or night – and notify them of your intent to complain about car insurance. After that, you are good to go!

Lloyds Bank Complaints Procedure

The Lloyds bank complaints procedure is how the Lloyds Head Office maintains the same level of quality service across their customers while making sure that no customer’s complaint is treated with anything less than the surest diligence. In the world of finance, there can be no second chances, so every complaint is handled with the utmost care and precision.

This all-important procedure is as straightforward as it can be while still allowing full data collection, allowing customers to make a complaint effectively and doing nothing to dissuade them, while still ensuring sufficient care is taken to resolve the issue.

First, the complaints resolution engineer will take your details to ensure that you can be contacted as the complaint progresses and ensure the right issue is tackled on your behalf. The complaint will be recorded, and it will begin to be worked on by the teams – this section may take a few weeks. Since the complaints department is so conveniently situated in the head office, any Lloyds agent at any level of seniority will be able to work on your complaint to resolve it to a satisfactory level.

Lloyds Bank Complaints Email

lloyds bank complaints departmentAs listed above, the fastest, easiest and most efficient way to get in touch with the Lloyds head office, especially to make a complaint, is by calling their dedicated head office contact number, 0844 453 0257This phone number can connect you directly to staff 24 hours a day, seven days a week, all of whom are trained to manage complaints effectively and who can resolve any issue you may be having, whether that issue by informational or complaint-based.

However, of course it isn’t always possible to phone a complaint in, or even desirable or convenient – in which case it’s time to utilise some outside to box thinking and whip up an alternative contact method.

The Lloyds email address is an alternative contact that would work, and can be contact by going to the Lloyds website (this isn’t it) and selecting the “contact us” option.


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