Land Registry Head Office

0844 826 0793

Contact Her Majesty’s Land Registry on 0844 826 0793 for information on property ownership, house prices, boundaries, and title deeds. The Land Registry is a non-ministerial government department in the UK. Since its creation in 1862, it maintains a register of land and property ownership in England and Wales. Anyone buying or selling land or property, or taking out a mortgage, must apply to HM Land Registry. Scotland and Northern Ireland have their own separate offices for registering land.

HM Land Registry Contact Numbers

Use the following table to locate the helpline number you need to contact the Land Registry. All helplines are open during the usual government office business hours and close over the weekend. The exception is the Press Office, which opens later.

Department
Phone Number
Opening Times
Public Enquiries
0844 826 0793
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Book Appointments
0844 248 1724
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Business Customers
0844 248 1725
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Complaints
0844 248 1726
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed
Press Office
0844 248 1727
(Mon-Fri) 8.30am – 6.00pm
(Sat-Sun) Closed
Careers
0844 248 1728
(Mon-Fri) 8.00am – 6.00pm
(Sat-Sun) Closed

Public Enquiries

The primary contact number for HM Land Registry is 0844 826 0793. Anyone can call this helpline with requests for information held by the Land Registry. Call to find out how to register changes such as mortgages, or apply for title deeds. You can ask for help with boundary agreements. Check for any fees that are required when you request copies of documents from the Land Registry. You also might have questions about what to do regarding someone’s land or property when they have died.

Book Appointments

If you have a larger query which cannot be answered in depth over the phone, call 0844 248 1724 to book an appointment at your nearest Land Registry office. There are 14 offices in total, in the following locations: Birkenhead, Coventry, Croydon, Durham, Fylde, Gloucester, Hull, Leicester, Nottingham, Peterborough, Plymouth, Telford, Wales, and Weymouth. The soonest you can make an appointment is 72 hours in advance. Appointments are available between 8.30am and 6pm on weekdays.

Business Customers

Property professionals can become business customers of HM Land Registry by applying for the online Portal. This makes it much easier to access information, run searches, and submit applications, registrations, and changes regarding properties. New business customers or those unable to use the Portal can call 0844 248 1725 for assistance. You can enquire about the progress of an application or a requisition. The team may arrange for a caseworker to contact you if the team cannot answer your query.

Complaints

Call 0844 248 1726 to make a complaint if you have a problem with a Land Registry procedure or service. Usually, you will need to go through the specific team you were dealing with at HM Land Registry. If you feel that the team cannot competently resolve your complaint, ask to escalate it. As your issue will probably require investigation, they may not be able to resolve it over the phone. The Land Registry will review your complaint and send you a full response or an update within five working days.

Press Office

Journalists can contact the Press Office on 0844 248 1727 with any media enquiries for the Land Registry. Publications can ask for more information regarding press releases, including announcements, consultations, and statistics. Contact the Press Office during opening hours to ask for their out-of-hours number. A duty press officer will respond to any urgent media enquiries when the office is closed. Members of the public should not call this number, but refer to the main enquiries helpline instead.

Careers

HM Land Registry employs almost 5,200 people in 14 office locations across England and Wales. There are a variety of roles across departments such as HR, communications, finance, and legal. Specific roles include technical caseworkers, data specialists, and management of policy, projects, and property assets. Call 0844 248 1728 if you have an interest in a career with the Land Registry. Find out about vacancies, as well as apprenticeships in IT and business administration, and employee benefits.

Other Ways to Contact HM Land Registry

If the phone lines are busy, you could take to social media. Message the Land Registry customer support team on Facebook or Twitter and they will try to help you. They can only assist with providing general information. You could also send an e-mail to customersupport@landregistry.gov.uk and wait for a reply. If you have more time to wait, or you need to include a paper application form, write a letter. You can find the appropriate postal addresses for areas of the Land Registry in the table below.

Department
Address
Public Correspondence
HM Land Registry Citizen Centre
PO Box 74
Gloucester
GL14 9BB
Business Correspondence
HM Land Registry
(Your Customer Team Office Name)
PO Box 75
Gloucester
GL14 9BD
Land Charges
Land Charges Department
PO Box 292
Plymouth
PL5 9BY
Agricultural Credits
Agricultural Credits Department
PO Box 292
Plymouth
PL5 9BY
Insolvency
HM Land Registry Insolvency Unit
PO Box 292
Plymouth
PL5 9BY
Business e-Services
Service Access Team
PO Box 650
Southfield House
Southfield Way
Durham
DH1 9LR