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Kuoni is a luxury travel agent, specialising in hand-picked holidays.

Kuoni Connection Numbers:

Kuoni Number
Head Office 0844 248 2625
Customer Services 0844 248 2625
Bookings 0844 248 2625

By calling the above numbers, we can connect you to those Kuoni departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Kuoni Head Office Opening Hours

Department Opening Hours
Head Office 9am-5.30pm, weekdays

Kuoni Head Office Address

Department Address
Head Office Kuoni House, Deepdene Avenue, Dorking, Surrey, RH5 4AZ

Reasons to call the Kuoni head office contact number:

  • To find your local Kuoni store.
  • To find a Kuoni destination expert for an area that you are interested in travelling to.
  • To make a complaint about a Kuoni holiday, an aspect of the booking process or team member.

Kuoni Travel

Kuoni is a large travel agent which specialises in luxury travel to some of the world’s most exotic destinations. You can choose from all-inclusive resorts, cruises, family-friendly hotels and even treetop spas. Popular destinations include:

  • Maldives
  • Dubai
  • Bali
  • Sri Lanka
  • Thailand
  • St. Lucia
  • Barbados
  • South Africa
  • USA
  • Italy
  • Greece

The relationship between Kuoni and John Lewis
What to take on a Kuoni safari?
Which airline does Kuoni use?
Kuoni sales
Kuoni Plus

You can search by the type of holiday, so if you want your hotel to be adults only, Kuoni can find the hotel for you. If you prefer to indulge in sports and other activities whilst you are away, you can filter your search by the resort activity offerings.

Kuoni Sale

If you can leave booking your holiday until the last minute, you’ll be able to take advantage of some great discounts. Current discounts at the time of writing include three nights in Abu Dhabi for £599 and eight nights in Thailand for £999.

Kuoni Group Travel Experts

If you would like to hear more about a destination or hotel from someone who has been there, you can speak to a Kuoni travel expert. Each area of the world has its own experts and some hotels will too. On the Kuoni website, you’ll find the contact telephone number for the expert as well as which Kuoni store they work in, should you wish to chat to them in person.

The personal travel experts in store aim to tailor your holiday to what you find amazing, from the resort to activities. You can relax with a Nespresso coffee or fizzy glass of champagne whilst you choose.

There are some Kuoni outlets within John Lewis department stores too, so don’t worry if you don’t have a Kuoni store near you as you may have a smaller outlet within a John Lewis store.

Kuoni Safari

A safari is a holiday like no other. Africa is the most well-known area for safari, thanks to the great migration and the potential to spot the ‘big five’ safari animals. For an independent adventure, Kuoni can create a tailored itinerary for you. If you don’t mind sharing your experience, you can book a small group safari. You can travel to areas such as Kenya, Botswana, Tanzania and Rwanda, travelling in vehicles exclusively for Kuoni customers.

You can choose from a range of accommodation options, such as being at one with nature by camping or staying in a luxury lodge if you are not ready to give up your home comforts.

Kuoni Weddings

Getting married abroad can be a romantic and unique experience. They’re often much cheaper than a wedding in the UK and Kuoni can help you create your dream destination wedding. You could opt for a beach wedding in Sri Lanka or something more quirky.

Kuoni is also an exclusive partner for the John Lewis gift list, which allows your wedding guests to contribute to the cost of your overseas wedding or honeymoon as your wedding gift.

Kuoni Honeymoon

Kuoni can offer you a choice of over 90 honeymoon destinations. You can choose anything from an extended guided tour around Latin America to a short break in Italy if time is not on your side. The Kuoni Honeymoon experts have travelled extensively around the world so they can help you plan your dream getaway.

Popular questions about Kuoni

Are Kuoni part of John Lewis?

No, Kuoni is not part of John Lewis. However, the two companies have partnered together to create Kuoni departments in some John Lewis stores.

Kuoni: What to take on safari?

Knowing what to take on safari can make your experience smoother. Kuoni recommends that your bag shouldn’t be over 15kgs and should be a soft hold-all.All clothing should be neutral colours such as beige and khaki and you should avoid bright colours, as well as black and white. You should have a good pair of walking shoes that you have broken in and some longer sleeved t-shirts and long trousers for cooler evenings and to prevent mosquitos. Toiletries should be stored in a wash bag and you should have a first aid kit. Lastly, each traveller should have their own pair of binoculars.

Which airline does Kuoni use?

Kuoni uses a range of airlines depending on the destination that you wish to travel to. Airlines include British Airways, Etihad and Qantas.

When do Kuoni have a sale?

Kuoni has regular seasonal sales throughout the year, such as a summer and winter sale. If you are able to leave booking your holiday until the last minute, you can take advantage of amazing discounts to a range of 5-star resorts in far-flung destinations.

What is Kuoni plus?

Kuoni Plus offers you room and meal upgrades when you book your stay. It is not available with every holiday but any Plus offers will be displayed when you book your holiday.

About Kuoni

Kuoni was first founded in 1906 by Alfred Kuoni. He founded the company in Zurich, Switzerland where it is still based today. Back in 2013, Kuoni was named the World’s Leading Luxury Tour Operator at the World Travel Awards.

Kuoni’s UK headquarters can be found in Dorking, Surrey. The company has maintained a great working relationship with other travel agents. In Plymouth, it has a partner travel agent to make up for the lack of a Kuoni-branded store in the area, meaning that customers wishing to book a Kuoni holiday can visit the travel agent to do so.

For more about Kuoni products and services, call the Kuoni head office contact number.

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